Filed Under: CORI, Legal

The MassLegalHelp website is a comprehensive, up-to-date site which has specific, easy-to-understand information on how the Criminal Offender Record Information (CORI) laws relate to finding housing and employment, who has the right to see your CORI, how to seal your record, and how to correct mistakes on your CORI. It has a “Crime Glossary,” which lists definitions of terms, plus a link to the Criminal History System Board’s list of CORI Codes, which define the terms.

Individuals with CORI’s can get information and referrals about CORI issues by calling the Legal Advocacy and Resource Center (LARC) hotline at: 617-603-1700.

Individuals with questions regarding their CORI’s or any other legal information question can talk, via instant message, with a law librarian with the “Ask A Librarian” program that runs M – F: 9am – 4pm.

Massachusetts legal aid programs are still helping clients during the COVID-19 emergency. But offices are not open for the public to walk in. If you need help phone or contact your local legal aid program online.

Contact info:
For answers to your own, personal legal questions, try the new Mass Legal Answers Online website.

  1. After you set up an account, the website sends your legal questions to a lawyer who will answer them privately.
  2. The lawyers only answer questions about non-criminal legal issues, the same kinds of topics they have on MassLegalHelp.
  3. You can ask as many questions as you want, but you cannot ask about more than 3 different legal issues in a year.

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While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.

Last updated January 13, 2021


Agency information may have changed due to COVID-19. Please contact individual agencies to double-check their information.