Mayor’s Office Boston Tax Help Coalition

Filed Under: Disability, Other Groups, Education, Administrative Issues

Championed by the Mayor’s Office of the City of Boston, the Boston Tax Help Coalition (BTHC) is a partnership of nonprofits, businesses, and community organizations that has been promoting the economic independence of working individuals and families since 2001. The BTHC is the largest program of the Mayor’s Office of Financial Empowerment.

The mission of the Boston Tax Help Coalition is to broaden pathways from poverty to financial empowerment by maximizing the impact of the Earned Income Tax Credit and other tax credits through quality, free tax preparation, financial education, and economic stability opportunities.


  • Free Tax Preparation
    • Every tax season, the Coalition operates free tax and wealth building services available to all eligible low and moderate-income taxpayers in Boston. With site coordinator supervision, volunteers meet with over 12,000 clients and prepare their tax returns electronically free of charge. The goal is to maximize the taxpayer’s federal tax dollars, Earned Income Tax Credit (EITC), and other tax credits that otherwise might often go unclaimed.
  • Ambassador Program
    •  The Boston Tax Help Coalition’s Ambassador Program was created in 2005 to address the significant number of eligible immigrants who were not utilizing the full potential of the EITC. Eight community leaders act as “Ambassadors” for the Boston Tax Help Coalition by doing outreach to Boston’s new immigrant communities. Each Ambassador is fluent in English and one of seven languages: Arabic, Cape Verdean Creole, Chinese, Haitian Creole, Portuguese, Spanish, and Vietnamese. Ambassadors receive training in basic personal finances, tax preparation, and community organizing.
  • Taxpayers with Disabilities
    • The Boston Tax Help Coalition has been a national leader in the integration of free tax preparation with the needs of the disability community since 2005, when the Coalition joined with the National Disability Institute (NDI), to expand tax and asset building services to taxpayers with disabilities. This effort has, as its goal, an integrated and inclusive outreach, service delivery and leadership development strategy for taxpayers with disabilities and their advocates throughout the Boston campaign.
  • Financial Check-Up Program
    • Financial Check-Up aims to maximize the tax encounter by providing a free, individualized financial assessment session for taxpayers at ten of the Coalition’s 37 neighborhood sites. Financial Check-Up includes credit advising with a FICO Score evaluation, access to financial aid advising if needed, and referrals to other services leading to greater financial stability.
  • Financial Coaching available through the Mayor’s Office of Financial Empowerment
    • The Roxbury Center for Financial Empowerment offers eligible Bostonians free access to a personal financial coach, a career specialist and a whole menu of additional resources, including income supports. To get started, all you need to do is come into the Roxbury Center in Nubian Square and attend an orientation session.

Taxpayer Resources

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.


Agency information may have changed due to COVID-19. Please contact individual agencies to double-check their information.