365Dad Inc.

1 Westinghouse Plaza
Suite A101
Hyde Park, ma 02136
Phone: 617-248-7105

Email: mneal@365dad.net Website: www.365dad.net
Who to Contact: Marv Neal Services:

365DAD’s mission is to connect, equip and transform men with positive parenting practices to build better families through education, support, and services.

• Group & meeting facilitation
• Program trainings
• Outing coordination
• Professional development for other providers
• Consultations
• Service referrals

Service hours:

M-F 8am - 6pm

Languages: English, Spanish

ABCD (Action for Boston Community Development)

178 Tremont Street
Boston, ma 02111
Phone: 617-348-6329
TTY: 617-423-9215

Email: abcdconnect@bostonabcd.org Website: bostonabcd.org/
Who to Contact: Ask for program or service Services:

Programs include adult education, GED preparation, English for Speakers of Other Languages (ESOL), employment and training, health services, food pantries, fuel assistance, housing assistance, early education and care, youth services, citizenship assistance, and elder services. Some ABCD neighborhood sites offer assistance with the Earned Income Tax Credit, tax preparation, and financial literacy.

Call for further information about each program.


Service hours:

Downtown office: M - F: 9am - 5pm

Other Locations:

Allston-Brighton Neighborhood Opportunity Center (NOC)
640 Washington Street, Suite 203

Asian American Civic Association
87 Tyler St. 5th Floor,
Chinatown, Boston

Dorchester Neighborhood Service Center
110 Claybourne St.

East Boston Area Planning Action Council (APAC)
21 Meridian St.
East Boston

Roxbury/N. Dorchester NOC
565 Warren Street

Jamaica Plain APAC
30 Bickford St. Jamaica Plain (in the Bromley Health Housing Development)

JFK Family Service Center
23A Moulton St.

Mattapan Family Service Center
535 River St.

Mystic Valley Opportunity Center
11 Dartmouth St
Suite  104

North End/West End Neighborhood Service Center
1 Michelangelo St.

Parker Hill/Fenway Neighborhood Service Center
714 Parker St.

South Boston APAC
424 W. Broadway St.
South Boston

South End Neighborhood Service Center
554 Columbus Ave. Boston

Requirements & Restrictions:

All services are available to residents of Boston, Malden, Medford, and Everett. Fuel assistance, Head Start, and some workforce development/job training and senior programs are available to additional suburbs. Suburban residents from towns other than those listed above should call for eligibility.

Languages: English, Spanish, French, Creole, Somali, Arabic, Italian, Portuguese, Chinese, Vietnamese. Ask about specific languages at program or neighborhood office when calling. Transportation Google Maps

Adcare Treatment Centers

50 Congress
Suite 430
Boston, ma 02109
Criminal Justice Services: 508-763-2101
Boston Outpatient Services: 617-227-2622

Website: adcare.com/

The AdCare mission is to improve the lives of their patients and families by providing safe, effective, recovery-based alcohol and drug treatment.


Online Services:



Service hours:

M – F: 8:30am – 8pm

Other Locations:

Outpatient Services:

1419 Hancock St.
Suite 201
Quincy, MA 02169

88 Faunce Corner Road
North Dartmouth, MA 02747

95 Lincoln Street
Worcester, MA 01605

117 Park Avenue
West Springfield, MA 01089

Transportation Google Maps

Age Strong Commission

1 City Hall Sq
Room 271
Boston, ma 02201
Phone: (617) 635-4366

Email: agestrong@boston.gov Website: www.boston.gov/departments/age-strong-commission

Provides programming, resources, and connections to Boston residents who are 55+

Services include:

Their services remain open and available by phone. In-person meetings are by appointment only. Please call 617-635-4366 (Monday through Friday, 9 a.m. – 5 p.m.) or email agestrong@boston.gov.

Service hours:

M-F 9 am - 5 pm

Other Locations:

The following advocates hold office hours in the following neighborhoods:

Deolinda DaVeiga- Mattapan, North Dorchester, Roxbury, Cape Verdean Community (citywide)

Lorna Heron- Fenway/Kenmore, Hyde Park, South Boston

Connie Mohammed- Bay Village, Downtown, North End/Waterfront, West End

Meghan Bragg- Allston, Brighton

Nhung (Ivy) Pham- Chinatown, Roslindale, South Dorchester, Vietnamese Community (citywide)

Marissa Resnick- Back Bay, Beacon Hill, Jamaica Plain, West Roxbury

Tammy Sutton- Citywide (in-house)

Vilma Valentin- East Boston, Mission Hill, Latino Community (citywide)

Call 617-635-4366 if you’d like to meet with an advocate in your community.

Requirements & Restrictions:

Must be 55 or older.

AIDS Action Committee

75 Amory Street
Roxbury, ma 02119
Client Services: 617-437-6200

Email: information@fenwayhealth.org Website: www.aac.org/
Who to Contact: Client or Stabilization Advocate Services:

Assists returning citizens with HIV with housing search and advocacy, rental assistance, legal services, case management, peer support, medical transportation, nutrition and food, medication adherence, check-in, support groups and mental health services. Will refer clients to health care detox, and substance abuse treatment. Other services include PrEP counseling and referral, needle exchange, opioid overdose prevention/Naloxone distribution and HIV, Hepatitis C & STI prevention, testing, and education.

Provides services and referrals to drug users, transgender people, and homeless youth who are not HIV positive.

All services within the AIDS Action Committee are confidential and free of charge.


Service hours:

Office hours: M - F: 9am - 5pm; Walk-ins are OK from 9am - 3pm
Call Client Services for appointments.

Other Locations:

359 Green St.
Cambridge, MA 02139

North Shore
583 Chestnut Street
Suite 6
Lynn, MA 01904


Requirements & Restrictions:

For case management – living with HIV/AIDS. Must have a doctor’s note with diagnosis on doctor’s letterhead.

Waiting time: Wait list for some housing services; wait times vary Languages: Spanish, Portuguese, Haitian Creole, English Transportation Google Maps

Alcoholics Anonymous

12 Channel St., Suite 604
Raymond L. Flynn Marine Park
Boston , ma 02210
Phone (English): 617-426-9444
Phone (Spanish): 617-623-1570

Website: www.aaboston.org/

Information on alcohol abuse and treatment. Meetings and hotline available.

VIRTUAL MEETINGS: Local on-line and in-person meetings listed on website. Listings of online meetings outside the area can be found at https://aa-intergroup.org/

Service hours:

M - F: 9am - 9pm; Weekends and holidays: 12pm - 9pm

Languages: English, Spanish, Portuguese

American Civil Liberties Union of Massachusetts (ACLUM)

211 Congress Street
3rd Floor
Boston, ma 02110
Phone: 617-482-3170 ext. 301
Phone (Western MA): 413-5869115
Fax: 617-451-0009

Email: info@aclum.org Website: aclum.org/
Who to Contact: Legal Resource Team X301 Services:

The ACLU of Massachusetts works to preserve and protect the civil liberties and civil rights guaranteed by the U.S. Constitution, especially the principles contained in the Bill of Rights.

If you believe your civil liberties have been violated, contact the ACLU by phone, fax, or letter. The ACLU considers complaints involving issues such as freedom of speech and religion; discrimination based on race, gender, sexual orientation or disability; police misconduct; censorship in schools or libraries; fairness in application of school discipline; privacy; access to government documents; and other issues of fair treatment by the government.

The ACLU is a law reform, not a legal aid organization. Therefore, they can accept very few cases. They will do their best to provide information or a referral to a more appropriate organization if they cannot help you themselves.

For prisoner-specific information, visit: www.aclu.org/prisoners-rights

Service hours:

M - F: 9am - 5pm
Note: Due to the Coronavirus, the ACLU of Massachusetts is working remotely. Given the office closure and the large number of requests for assistance they receive, they may not be able to respond promptly.

Requirements & Restrictions:

Service is available by telephone. Requests can also be made by mail or fax, 617-451-0009.

Transportation Google Maps

American Red Cross: Boston Food Pantry

1033 Massachusetts Avenue
Boston, ma 02118
Phone: 617-375-0735
Fax: 617-236-1289

Email: david.andre@redcross.org Website: www.redcross.org/local/massachusetts/food-nutrition

The Boston Food Pantry provides clients with a 5-day emergency supply of food once a month.

The Pantry also provides food stamp (SNAP) application assistance.

Service hours:

Wed. & Sat. 9am - 12pm

Transportation Google Maps


Phone: 855-972-5895

Email: contact@annuity.org Website: www.annuity.org/annuities/types/income/
Who to Contact: Financial assistants are always on call Services:

Annuity’s mission is to protect and educate consumers on a variety of financial topics such as annuities, retirement planning, financial literacy, and more.

Service hours:


Arlington Street Church Friday Night Supper

351 Boylston Street
Boston, ma 02116
Phone: 617-221-6402

Email: info@fridaynightsupper.org Website: www.fridaynightsupper.org/
Who to Contact: Cameron McDonald Services:

COVID-19 Update: The Friday Night Supper Program is currently entirely to go at this point and until further notice. Bathrooms are available. Food is served out of the front of the Arlington Street Church.

Every Friday, the Friday Night Supper Program (FNSP) provides a free hot nutritious meal to anyone who would like one. No registration or sign up is required, no questions are asked. While the majority of guests are currently male, everyone, including women and children are welcome. The FNSP provides a Women Only table for female guests and their children.

Other services provided during Friday Night supper include:

Clothing Closet
Clothing is provided to those in need every Friday. Guest put in a request for clothes from 5pm-6pm and the Clothing Closet opens at 6:30pm.

Resource Cards
Information is provided that details free resources for guests to access in the city of Boston. Resource Cards include Employment, Education Services, and Health Care Services.

Service hours:

COVID-19 hours: 5:30-6:30pm

Transportation Google Map

ASA Education & Career Planning

33 Arch St. #2100
Boston, ma 02110
Phone: 800-999-9080

Email: askasa@asa.org Website: www.asa.org/planning/#in_person_programming

American Student Assistance (ASA) is committed to helping students know themselves, know their options, and make informed decisions to achieve their education and career goals. ASA fulfills this mission by providing tools and resources to students online, in classrooms, and through community-based organizations. They help students, as early as middle school, discover their own interests, passions, and talents, and draw connections between those abilities and potential careers for the future.


Languages: English, Chinese, Spanish, Creole, and French Transportation Google Maps

Asian Task Force Against Domestic Violence

P.O. Box 120108
Boston, ma 02112
Phone: 617-338-2355
Fax: 617-338-2354

Email: info@atask.org Website: www.atask.org/site/

The Asian Task Force Against Domestic Violence primarily serves Asian families and individuals in Massachusetts who suffer or are at risk of suffering from domestic violence. The hotline connects callers with emotional support in their preferred language, and can also point callers to referral services.

– Linguistically and culturally appropriate case management
– Legal advocacy
– Housing assistance
– Medical and healthcare advocacy
– Income stabilization
– Emergency shelter
– Life skills classes
– Information about domestic and intimate partner violence
– Safety planning
– Emotional support
– Crisis screening & triage
– Information about community resources
– Referral to an ATASK advocate
– ESOL classes
– 24-hour multilingual helpline

Service hours:

Multilingual Helpline available 24/7

ATASK advocated available M-F, 9-5pm, if follow up is needed.

Other Locations:

Lowell, MA

Languages: Bangla, Bhutanese, Cantonese, Chiu Chau (Teochew), English, Gujatari, Hindi, Khmer (Cambodian), Korean, Mandarin, Manipuri, Nepali, Punjabi, Shanghainese, Tagalog (Filipino), Taishanese, Thai, Taiwanese, Urdu, Vietnamese Transportation Google Maps

Asian-American Civic Association

87 Tyler Street
5th Floor
Boston, ma 02111
Phone: 617-426-9492
Fax: 617-482-2316
TTY: 617-426-9157

Email: info@aaca-boston.org Website: aaca-boston.org/

Provides education, occupational training, and social services to economically disadvantaged people with limited English. AACA has six major components:

The Workforce Development Center provides vocational training for adults. The agency operates training programs involving banking and finance, facilities maintenance, automotive repair, computers, and job readiness workshops.

The Education Center offers basic English classes for speakers of other languages, intermediate English classes to help students prepare for college or enter skills training, and distance learning.

The Multi-Service Center provides assistance with immigration, housing, job counseling, health insurance, primary care, food stamps, social security, home heating oil, income tax preparation, college applications and access, individual/family counseling, and referrals.

Sampan is a bi-weekly newspaper that provides news about community concerns and development, health, arts and entertainment to the greater Boston Asian American community.

Buds & Blossoms Early Education & Care Center is committed to educating the whole child from infancy through preschool uniting the best elements of Eastern and Western traditions and practices. Open M – F: 7am – 6pm.

Youth Center provides young people with opportunities to become engaged in community service and access to higher education and workforce opportunities to empower them to lead happy, healthy, and productive lives. Program includes Youth Employment Center, which provides youth seeking employment one-on-one help with finding entry level employment opportunities, writing resumes, cover letters, and interview preparations.

Service hours:

M - F: 9am - 5pm

Languages: English, Chinese Transportation Google Maps

Back On My Feet Boston

361 Newbury Street
Boston, ma 02115
Phone: 857-293-0845

Email: jake.willis@backonmyfeet.org or Jennifer.hyde@backonmyfeet.org Website: www.backonmyfeet.org/
Who to Contact: Jennifer Hyde Services:

Members commit to running/walking with one of their six teams in the Boston area Monday, Wednesday and Friday mornings. After 3 mornings of participation they are able to receive team gear, including a pair of running shoes. After 30 days in the program, members with 90% attendance earn the opportunity to move into the second phase of the program called Next Steps, which provides educational support, job training programs, employment partnership referrals and housing resources. Members can earn financial assistance to remove barriers to employment and housing such as work supplies, transportation and security deposits.

All their group runs meet every Monday, Wednesday, and Friday. New members and volunteers are always welcome!

– Team Hope @ 5:45 am outside of 8 Farnham Street, Boston
– Team Common Ground/Vets @ 5:45 am near the Park Street MBTA Station at Park / Tremont Streets, Boston

Requirements & Restrictions:

After 3 days of participation members are eligible to receive team gear. After 30 days participation they are able to enter the Next Steps Program to be eligible for financial aid.

All interested members and volunteers must complete paperwork prior to attending their first run.

Potential members must be clean and sober to participate. Cannot accept level 3 sex offenders.

Transportation Google Maps

Barbara McInnis House (BHCHP)

Jean Yawkey Place
780 Albany Street
Boston, ma 02118
Walk-in phone: 857-654-1605
Fax: 857-654-1112

Website: www.bhchp.org/about/locations/barbara-mcinnis-house
Who to Contact: Walk-in clinic Services:

This is a short-term medical respite program for seriously ill homeless men and women – those individuals who are too sick for a shelter but not sick enough for a hospital. The program provides short-term medical and recuperative services that include dermatology, optometry, HIV related services, dental, and behavioral health testing.

Requires a referral from a social worker, an agency case manager or clinician who has appropriate medical information, or a DOC nurse, or some other medically-knowledgeable professional. If you do not have a referral, you may call/walk-in the Jean Yawkey Place to obtain one. See Jean Yawkey Place listing for more information.

Requirements & Restrictions:

Must have a referral from a hospital, shelter, clinic, social worker, or other health care service provider. Patients cannot self-refer for admission. Can be given through walk-in clinic.

Transportation Google Maps

Bay Cove Human Services

66 Canal Street
Boston, ma 02114
Phone: 617-371-3000
Fax: 617-371-3100

Email: info@baycove.org Website: www.baycove.org/

Bay Cove Human Services is a private, not-for-profit corporation that provides services to individuals and families who face the challenges of developmental and intellectual disabilities, mental illness, substance use disorder, homelessness and/or aging. Call the main office number to be directed to the appropriate program.

Substance Use Services: Bay Cove provides a continuum of services which offer effective treatments individually tailored to each person, including acute detoxification treatment; inpatient transitional support services; recovery homes for men and women; a shelter for homeless adults struggling with active addiction; and outpatient medication-assisted treatment.

Adult Day Health Services: Adult Day Health programs provide supports that enable participants to receive individualized health, wellness, and social services designed to help them remain in their home and community and live as independently as possible.

Child and Family Services: Bay Cove’s Child & Family Services promote the physical, mental and emotional development of children. The Early Intervention (EI) program serves children under three years of age who are developmentally delayed, have a known disabling condition, or who are at risk of developmental delays due to biological or environmental factors. Their Small Wonders Nursery School serves children from 16-36 months of age and provides exceptional early childhood education for children with and without disabilities.

Healthcare Integration Services: Bay Cove’s Healthcare Integration Services offer two specialized, integrated care coordination programs (One Care Health Home and Community Partner Program) with the overarching objective of helping individuals with complex behavioral health and long-term support needs navigate complex healthcare and social services systems

Housing and Homeless Services: Resources include proactive intervention programs for individuals with behavioral health issues, in an attempt to prevent homelessness before it starts; a homeless street outreach team; daytime and overnight shelters for specialized sections of the homeless populations, including one of the area’s only shelters for individuals dealing with active substance use disorders; and transitional housing programs.

Long Term Support Services: These services range from family supports, which help identify and address the unique challenges faced in keeping a disabled family member in the family home; to individual supports for people with disabilities living independently in their community; to supervised residences and day programs that promote the development of skills geared toward helping individuals achieve greater autonomy.

Mental Health Services: Services include emergency psychiatric evaluations and diversionary services, specialized residential services, clubhouse, and peer-led recovery supports and care management that promotes improved integration of psychiatric and primary care.

Service hours:

M - F: 8:30am - 6pm. There are scheduled dosing hours on weekends.

Requirements & Restrictions:

Certain programs may have restrictions. Call 617-371-3000 for more information.

Transportation Google Maps

Bay State Community Services

1120 Hancock Street
Quincy, ma 02169
Phone: 617-471-8400
Fax: 617-376-0619

Email: Info@baystatecs.org Website: baystatecs.org/
Who to Contact: Front Desk Services:

Bay State Community Services is a comprehensive social services agency that provides counseling outpatient services, day programming, recovery center (peer support), recovery coaching, and child and family home-based services. BSCS hosts the Quincy and Plymouth Family Resource Centers.

Service hours:

Please call main number 617-471-8400 or program(s) directly.

Other Locations:

Quincy – A New Way Recovery Center
85 Quincy Avenue, Suite B

Quincy – Family Resource Center
1120 Hancock Street

Braintree – Home Based Child & Family Services
400 Washington Street

Plymouth – Home Based Child & Family Services
36 Cordage Park Circle, Suite 305

Plymouth – Family Resource Center
430-3 Court Street

Walpole – Turning Point Recovery Center
32 Common Street

Transportation Google Maps

Berea Seventh Day Adventist

108 Seaver Street
Dorchester, ma 02121
Phone: 617-427-2201

Email: bereasdabostonpastor@gmail.com Website: www.bereaboston.org/

Church Food Pantry:
The pantry is open on the 1st and 3rd Thursday of each month from 8am – 11am. However, if you have an emergency for food, please call Berea Food Pantry at 617-427-2201.

Please note that due to COVID-19 they have postponed their regular registration process until further notice.

Covid-19 update

Service hours:

Office hours: M-F: 9am - 1pm

Requirements & Restrictions:

Bring photo ID for food pantry, as well as bags for food.

Transportation Google Maps

Beth Israel Deaconess Medical Center’s (BIDMC) Center for Violence Prevention and Recovery (CVPR)

330 Brookline Avenue
Boston, ma 02215
Phone: 617-667-8141

Website: www.bidmc.org/centers-and-departments/social-work/center-for-violence-prevention-and-recovery

The CVPR works to improve the health and well-being of people impacted by multiple forms of violence, including domestic violence, sexual assault, community violence, and homicide by providing trauma-informed services and programs.


All of CVPR’s direct service programs are:

Languages: Available in multiple languages through BIDMC interpreters

Bethel Baptist Church

18 Saint James Street
Roxbury, ma 02119
Phone: 617-445-0584
Fax: 617-445-0052

Email: bethelbaptistroxbury@gmail.com Website: www.bethelbaptistchurchroxbury.com/
Who to Contact: Rev. Franklin Murray, Sr. - Pastor Services:

Worship services: Sunday at 7:30am and 11am
Sunday School & New Member’s Class: 9:30am

Additional programs, activities, groups:

Their church door is open- Please remember to wear a mask and practice social distancing.

Service hours:

M-F 8am-4:15pm

Transportation Google Maps


716 Centre Street
Jamaica Plain, ma 02130
Phone (Jamaica Plain location): 617-524-5120

Email: boomerangs@aac.org Website: www.shopboomerangs.org/

New, vintage, and gently used clothing, books, housewares, electronics, and furniture are for sale.

Boomerangs is owned and operated by AIDS Action Committee of MA, Inc. and all proceeds from Boomerangs support AIDS Action’s work.

Service hours:

Jamaica Plain:
Mon. - Wed., Sat. 10am - 7pm
Thur. - Fri. 10am-8pm
Sun. 11am - 6pm

West Roxbury:
Mon. - Sat. 10am - 7pm; closed Sun.

Central Square:
Mon. – Sat. 10am – 8pm
Sun. 11am – 6pm

South End:
Mon. Closed
Tue. – Wed., Sat.–Sun. 11am – 6pm
Thu. – Fri. 11am - 7pm

Other Locations:

Central Square:
563 Massachusetts Ave

South End:
1407 Washington St.

Transportation Google Maps

Boston Area Rape Crisis Center (BARCC)

99 Bishop Allen Drive
Cambridge, ma 02139
Phone (24-Hour Hotline): 1-800-841-8371
Phone (Office): (617) 492 8306
Fax: (617) 492 3291

Email: info@barcc.org Website: barcc.org

The Boston Area Rape Crisis Center provides free, confidential support and services to survivors of sexual violence ages 12 and up and their families and friends. They work with survivors of all genders from the immediate crisis after sexual violence to years and decades later, and their goal is to empower survivors to heal and seek justice in ways that are meaningful to them. They assist survivors as they navigate the health-care, criminal justice, social service, and school systems.

Services include the following:
*Hotline: by phone 24-7 at 800-841-8371 and webchat at barcc.org/chat
*24-7 Medical Advocacy
*Case Management (assistance with housing, health care, and more)
*Individual and Group Counseling
*Legal Advocacy, including immigration services

Services in English and Spanish, with other languages upon request.

Service hours:

Hotline and medical advocacy: 24-7
Office hours: Monday through Friday, 9:00 a.m.-5:00 p.m.

Other Locations:

Family Justice Center
989 Commonwealth Avenue
Boston, MA 02215

Waltham Office:
24 Crescent Street, Suite 202
Waltham, MA 02453

Requirements & Restrictions:

Anyone 12 years or older welcome.

Languages: Services in English and Spanish, with other languages upon request Transportation Google Maps

Boston Center for Independent Living, Inc.

60 Temple Place
Boston, ma 02111
Phone: 617-338-6665
TTY: 617-338-6662
Fax: 617-338-6661

Email: contactBCIL@bostoncil.org Website: bostoncil.org/
Who to Contact: Information and Referral Specialist Services:

Assisting people with a disability to live as full a life as possible through:

Service hours:

M - F: 8:45am - 5pm

Requirements & Restrictions:

Any individual/family member who self identifies with a disability.

Waiting time: Due to the pandemic, BCIL'S office is closed to walk-ins. All appointments are being done via phone or teleconference. Post pandemic, appointments are recommended but walk-ins are not turned away, and assisted based on staff availability. Languages: English, French, Haitian Creole, Spanish, Portuguese, Cape Verdean Creole, ASL, Luganda, Swahili, Runyankore, Other languages accommodated through language line Transportation Google Maps

Boston Centers for Youth & Families (BCYF) Adult Education

1483 Tremont Street
Boston, ma 02120
Phone: 617-635-4920

Email: BCYF@boston.gov Website: www.boston.gov/health-and-human-services/bcyf-adult-education

Boston Centers for Youth & Families (BCYF) Adult Education programming builds invaluable skills for life and work.

They offer a flexible and supportive approach focused on their students. Programs take place at many BCYF community centers in Boston. Each year, thousands of adults take part in BCYF education programs, including:

English As A Second Language or Other Language
They offer English as a Second or Other Language (ESOL) classes at all levels. This includes those with little or no knowledge of English, to those able to conduct simple conversations. They make these courses available at five BCYF community centers:

They also offer ESOL classes at English High School and the Mario Umana Middle School Academy. BCYF Jackson/Mann Community Center offers a unique family literacy program. Parents and children can take part in classes at the same time.

High School Equivalency
Get Prepared
They offer High School Equivalency (HSE) preparation classes to adult learners at all grade levels. These classes help prepare you to take the HiSET or GED high school equivalency exams. They prepare you to understand the concepts stressed in the exam and build on your knowledge. The goal is to give you the ability to earn scores that exceed passing requirements.

Online learning
Their courses are becoming more focused on online learning and testing. This will help you build the computer skills to succeed in higher education and the modern workforce. Online learning also provides flexibility for students to access a quality education from their local community center or home.

Lots of Options
They are proud that BCYF was one of the first agencies approved to offer HiSET neighborhood testing sites in the state. They administer the HiSET exam to more than 800 candidates each year. You can take the HiSET or GED exams at a number of different times and locations. They are also the only GED testing site in Boston and the only HiSET paper testing site in Boston.

BCYF Adult Education and Testing Locations

COVID-19 current status:

Service hours:

Central Office: M - F: 9am - 5pm. Community Center schedules vary.

Transportation Google Maps

Boston ElderINFO

89 South St
Boston, ma 02111
Phone: (617) 292-6211

Email: bei@bshcinfo.org Website: www.elderinfo.org

It is the mission of Boston ElderINFO to be the resource that meets all the information needs of every Boston elder, person with a disability, and caregivers to live with dignity, safety, and independence in our communities. Information and referral programs on the following:

• Healthy aging classes
• Boston money management program
• Options counseling
• Resources for home care services

Service hours:

M-F 9 am - 5 pm

Requirements & Restrictions:

Must be an older adult.

Boston Health Care for the Homeless Program Office Based Addiction Treatment (OBAT)

Boston Health Care for the Homeless Program JYP Clinic
780 Albany Street
Boston, ma 02118
Phone: 857-654-1628
Fax: 857-654-1487

Website: www.bmcobat.org/

OBAT HOC program:
BHCHP has partnered with the Suffolk County House of Correction to implement a novel intervention to expand access to medication for addiction treatment (MAT) for incarcerated, homeless individuals. This work is being funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and takes place at South Bay House of Correction (SBHOC). Prior to release, individuals receive comprehensive opioid use disorder (OUD) care to include intensive care coordination, individual and/or group behavioral health care, recovery coaching, and medication (in the 30 days prior to release).

The goal is to serve 200 unique individuals total across the three-year grant period. To be eligible for this service, individuals must meet the following criteria:

For more information about this project, please contact Kamala Smith, BHCHP’s Project Director, at (857) 291-5086 or ksmith@bhchp.org

Service hours:

Mon. - Fri. 7am to 4pm; Tues. and Thurs. open until 7pm;Tues. closed from 12p-4p
Walk-ins welcome

Requirements & Restrictions:

Serving individuals who are currently experiencing homelessness, “doubled up” (not on the lease of where they
are staying), or at risk of becoming homeless with substance use.

Languages: All languages made possible through phone interpreter services

Boston Health Care for the Homeless; Jean Yawkey Place

Jean Yawkey Place
780 Albany Street
Boston, ma 02118
Phone: 857-654-1600
Fax: 857-654-1107

Email: info@bhchp.org Website: www.bhchp.org/jean-yawkey-place

BHCHP seeks to provide or assure access to the highest quality health care for all homeless men, women and children in the greater Boston area. Services are provided at medical centers, shelters, and on the street.

Patient services at Jean Yawkey Place include primary care, dental services, family services, HIV care, pharmacy, podiatry, optometry, behavioral health, transgender program and substance abuse treatment.

Some services are provided at special times, call for more information.


Service hours:

Mon. - Fri. 8am to 4pm; Thur. open until 8pm for Transgender Program

Transportation Google Maps

Boston Project Rebound Reentry Services

7 Balfour Street #3
Dorchester, ma 02125
Main Office: 857-217-5935

Email: bostonprojectrebound@gmail.com Website: bostonprojectrebound.org/


Website provides additional resources for people returning to their communities.

Service hours:

M 9am-4pm
T 9am-5pm
W 9am-12pm
Th 9am-5pm
F 9am-5pm
Sat. & Sun. CLOSED

Closed on all federal holidays

Boston Public Health Commission (BPHC)

1010 Massachusetts Ave, 6th Floor
Boston, ma 02118
Phone: 617-534-5395
Fax: 617-534-5358

Email: info@bphc.org Website: www.bphc.org/whatwedo/Pages/What-We-Do-by-Topic.aspx

The Boston Public Health Commission, the country’s oldest health department, is an independent public agency providing a wide range of health services and programs.

The Commission’s more than 40 programs are grouped into six bureaus: Child, Adolescent & Family Health; Community Health Initiatives; Homeless Services; Infectious Disease; Recovery Services; and Emergency Medical Services.

Programs & Services:



Service hours:

The Help Desk Hours are from 8:00 AM until 5:00 PM, Monday-Friday.

Requirements & Restrictions:

Varies by Program

Languages: Transportation Google Maps

Boston Public Schools: Adult Education Programs

55 Malcolm X Blvd.
Building 1
Roxbury, ma 02120
Phone: 617-635-9300
Fax: 617-635-9045

Website: www.bostonpublicschools.org/Page/4480

Boston Public Schools (BPS) has for over 140 years responded to adults in need of education and has recognized that critical to the success of every child’s education is parent and family involvement. In order to improve learning for all children, educational opportunities are made available for parents and other adults in the community.

They provide basic skills that prepare parents to enter the workforce, higher education and job training. Their adult students represent the Boston community: native-born Americans and immigrants who need educational credentials, English language skills and/or math proficiency to compete in the workforce.

The Adult Learning Center also serves as a test location for the HiSET exam (the new GED/high school equivalency exam). Visit the official HiSET website to register and for more information.

Call to sign up and find out program specific information; see brief program descriptions below.

The Family Literacy Program at the Adult Learning Center is a day-time program offering adult basic education, all levels of English for adult language learners, HiSET preparation, and computer literacy classes. Their program is free and parents of Boston Public Schools children are prioritized for enrollment.

The Family Literacy Program helps parents and children learn together. A Parenting Skills Curriculum  provides parents the opportunity to strengthen their parenting skills.

Boston Central Adult High School is an evening program that offers a 16-unit program (College Preparatory and General), eventually leading to a diploma comparable to the one offered by accredited day high schools in the City of Boston Public Schools. This specialized school for mature and serious-minded people allows students to participate in comprehensive programs of study and to complete diploma requirements during evening hours while maintaining full-time jobs.
Counseling is available to all students who would like to take advantage of the student support services. If you are a high school graduate who needs special courses to gain admission to college or to an institution of higher learning, Boston Central Adult High School may provide the courses you need to meet admission requirements.

Adult Diploma Program (ADP) is an alternative route to a high school diploma. Adults work at their own pace in this flexible program. It includes take home projects, performance assessments, frequent interviews, and library research. Graduates receive a Boston Central Adult High School diploma.

Career Pathways Program: Culinary Arts Training Program is for individuals looking to begin a career in the culinary arts. This program offers ESL classes, ServSafe certification, cooking, baking, computer literacy, and job placement.

Requirements & Restrictions:

The Family Literacy Program at Adult Learning Center
Prospective students must attend an information and registration session, take a placement test to assess reading/writing and speaking/listening skills. Remember, there is no good or bad score. The test results are used to determine the best class for the student.

Boston Central Adult High School
To become a student you must:


Adult Diploma Program (ADP)
Candidates must be 23 years or older. Students register with a community-based agency and complete the diagnostic and assessment phases. All entering adults take math, reading, and writing assessments. Those who need to review or to strengthen basic skills are referred to existing educational resources in the community. The high school diploma is awarded when students demonstrate competencies in the five areas listed above, plus one individualized competency. The graduation ceremony is held in June.
Note: Students are also required to obtain a passing score on the MCAS in Mathematics, Science and English Language Arts or complete the state Alternative Portfolio Assessment.

Career Pathway Program: Culinary Arts Training Program

Waiting time: Family Literacy Program at the Adult Learning Center: The current wait time is usually six months. It’s best to add your name to their wait list since they fill any open slots from the wait list. Transportation Google Maps

Boston Release Network

PO Box 51275
Boston, ma 02205
Phone: 857-243-7979

Email: BostonReleaseNetwork@gmail.com Website: bostonreleasenetwork.org/

The Boston Release Network (BRN) is dedicated to the successful reintegration into the community of released persons who have committed a sexual offense. BRN is also a resource for information to persons with sex offenses who face problems in their community primarily due to registration issues. Those concerns include housing, employment and compliance with statutory mandates of registration laws.


Charlie Card- A monthly “Charlie Card” is provided upon release.
Cost: $84.50 per client per month
Fund-A-Phone- An activated “smartphone” is provided to each returning citizen with BRN covering up to the first six (6) months of service. During this period, the client is encouraged to sign-up with other programs help continue to cover the $30 monthly service bill.
Cost: $190 – $240 per client
Compensated Education- Compensation is provided to clients who choose to attend approved reintegration classes provided by organizations with which BRN has developed a working partnership.
Release Pack- A secure, durable, waterproof backpack is provided upon release. Packs contain toiletries, undergarments, shower shoes, and a padlock.
Cost: $75 per client

Boston Rescue Mission

39 Kingston Street
Boston, ma 02111
Phone: 617-338-9000
Fax: 617-482-6623

Email: info@brm.org Website: www.brm.org/

Boston Rescue Mission offers a variety of programs and resources that prevent and end homelessness and support the recovery, health, faith, and independence of those who have a history of substance abuse, incarceration, and homelessness. Programs offered include:

Meal Programs:

Safe & Healthy Program: An emergency shelter providing hot meals, showers, and refuge from the street 365 nights per year.

Emergency Overflow Shelter: During the chilly winter months, their emergency shelter hosts people who don’t have a place to sleep. Participants arrive in the evening, are screened for safety, and receive meals, shower facilities, and safe beds out of the cold. Guests leave in the morning, but may return the next evening if needed.

Vocational Development: Job retention and life skills training.

Spiritual Development: All residents have the opportunity to meet with the spiritual development team at the Mission to pursue spiritual growth and development.

Safe Havens Veterans Program: A 10-room short-term transitional housing program for veterans with current substance abuse and mental health issues located in Dorchester, MA. The Safe Haven program targets chronically homeless veterans who have had difficulty with traditional housing programs.

Residential Recovery Program: Residential substance abuse treatment program that includes mental health services, employment assistance, and housing assistance.

Outpatient Substance Abuse Counseling & Day Treatment: Outpatient substance abuse program.

Sober Living: A safe, therapeutic and accountable transitional housing community offering the benefits of an active substance abuse recovery program

Service hours:

Open 24 hours a day, 365 days a year offering residential, shelter and meal programs. Shelter check-in time: 5pm

Requirements & Restrictions:

Length of stay is night to night; Storage space: only for those enrolled in programs.

Transportation Google Maps

Boston Senior Home Care

89 South St. Suite 501
Boston, ma 02111
Phone: (617) 451-6400
Fax: (617) 451-6631
TTY: (617) 451-6404

Website: bostonseniorhomecare.info/

Boston Senior Home Care (BSHC) is a private, nonprofit human services agency dedicated to ensuring that older adults and individuals with disabilities, particularly those of limited means, can remain safely in their homes with dignity and independence. Since 1974, BSHC has provided adults 60 years of age and older with affordable in-home care and community-based services. Today, BSHC also offers long-term services and supports for people with disabilities of all ages, education to help individuals maintain a healthy lifestyle and manage their chronic diseases, as well as resources and supports for caregivers.

Their mission is to empower individuals to achieve the highest level of health, wellbeing and social connection by providing a wide range of services and supports, including:

* Home Care program
* Senior Care Options (SCOs)
* One Care Program
* Adult Foster Care
* Family Caregiver Support Program
* Supportive Housing
* Options Counseling
* Evidence-based Program
* Accountable Care Organization (ACO) Program
* Long-term Services and Supports

Service hours:

M-F 9 am- 5 pm

Requirements & Restrictions:

Must be an elder or an individual with disabilities above the age of 16 years of age, or a caregiver.

Bowdoin Street Health Center

230 Bowdoin Street
Dorchester, ma 02122
Phone: 617-754-0100
Fax: 617-754-0230

Email: Bowdoinstreethealth@bidmc.harvard.edu Website: www.bidmc.org/locations/bowdoin-street-health-center

Bowdoin Street Health Center is proud to provide health services to you and your family. They have been an active participant in the Dorchester community for over 40 years and offer care for infants, children, teens, adults and seniors.

Recognizing how social and economic factors in the community can also influence an individual’s health status, Bowdoin Street actively engages with community organizations and public entities to prevent violence, improve access to healthy, affordable foods and promote wellness through exercise and stress reduction.

The Center is also an innovator in transforming its practice into a Patient-Centered Medical Home, improving patient outcomes through stronger provider-patient partnerships in co-managing one’s health. Bowdoin’s approach includes a self-care program, a multidisciplinary care team, group medical visits, screenings for depression and home visits.

Services include:

Service hours:

Mon-Thurs, 8:00am - 7:00pm; Fri, 8:00am-5:00pml most Saturdays, 9:00am - 1:00pm

COVID-19 Testing Hours of Operation: Mon-Fri: 10:00am - 4:00pm, Sat: 10:00am - 1:00pm

Waiting time: New patient appointments within two weeks Languages: English, Spanish, Cape Verdean Creole, Haitian Creole, Portuguese, French, Vietnamese, Polish Transportation Google Maps

Bridge Over Troubled Waters

47 West Street
Boston, ma 02111
Main: 617-423-9575
TTY: 617-423-9575 *355
National Runaway Hotline: 1-800-786-2929

Website: www.bridgeotw.org/

Bridge offers a comprehensive range of services to youth ages 14 to 24 in a positive and safe environment.

Street Outreach and Mobile Medical Van: Street Outreach is Bridge’s daily “foot patrol” of trained outreach workers who make regular consistent contact with homeless youth on the street throughout a range of neighborhoods in Boston and Cambridge. The Mobile Medical Van (MMV) connects with the street outreach team each weeknight. See specific hours below. The Van provides medical attention, survival kits, clothes, food and referrals.

Runaway Program: Bridge is the local respondent for the national runaway hotline offering 24-hour access to a counselor and a safe overnight accommodation away from the streets for homeless youth ages 14-17 for up to 72 hours.

Traditional Day Program (TDP): Visit the second floor of the Bridge building for a free breakfast or lunch. You can shower, use the lockers, do your laundry, attend a workshop, and see a case manager.

Medical and Dental Care: Bridge offers weekly free medical and dental services staffed by healthcare professionals at the 47 West Street Facility.

Counseling and Support Services: Get help for substance abuse, family & peer relationships, survival needs and other crisis intervention services. Bridge counselors will support and listen to you.

Emergency Residence: Short-term transitional residence at the 47 West St. location for homeless youth ages 18 to 24. Youth commit to counseling, employment and continue their education. During the winter months, Bridge opens up the Warming Center, as an adjunct to the ER, each night to youth who need overnight shelter and survival each day from November through April.

Education and Career Development Program: Classes for youth to attain their HiSet. Takes place M – F from 9am – 12pm and 1pm – 4:00pm. Flexible schedule, rolling admissions, guidance counseling for youth who wish to enter or continue college or vocational program.

Transitional Living Program: Long-term transitional residential program. Residents are required to maintain employment, continue their education, and meet weekly with a counselor.

Single Parent Home: Transitional living program for pregnant and parenting homeless young women and their children. Serves up to 10 families at any given time and may stay for up to 2 years.

Service hours:

Intake: Mon. - Fri. 9am - 4:30pm
Mobile Medical Van Hours: Mon. - Fri., 5pm-6:30pm @ Boston Common, 7pm - 8:30pm @ Harvard Square

Requirements & Restrictions:

Youth only, ages 14 to 24

Languages: Spanish, English Transportation Google Maps

Brighton Allston Congregational Church: Thrift Shop and Food Pantry

404 Washington Street
Brighton, ma 02135
Phone: 617-254-4046

Email: brightonucc@verizon.net Website: brightonucc.org/whatwedo/

Thrift Shop:
Closed until further notice due to COVID-19.

Food Pantry: Baskets and Community Supper
The Allston Brighton Food Pantry provides food baskets for eligible Allston Brighton residents. Distribution occurs at the church at 404 Washington Street, Brighton Center, on the second and fourth Saturdays of the month between 9:30 a.m. and 1:00 p.m.

In November, there is only one distribution, the second Saturday before of the month. There is no need to call in advance but please bring a picture ID and proof of residency in order to register for these baskets. They contain general groceries and everything you need for a festive Thanksgiving meal.

In December, baskets are distributed on the second Saturday only.

Visit Allston Brighton Food Pantry website for information, restrictions, and dates.

All are welcome to the Community Supper, now being handled as a takeout, every Wednesday night from 4:30 to 6pm

Service hours:

Thrift Shop: Closed until further notice
Food Baskets: Second and fourth Saturdays of the month, 9:30am - 1pm
Community Supper: Takeout every Wednesday 4:30- 6pm

Requirements & Restrictions:

Food Basket Distribution Policies

Required Documents
1. Photo ID
2. Current phone, gas or electric bill with your name & address (only one of these is needed)
3. One of the following: welfare (EBT) card, MassHealth card, SSI papers, unemployment papers, or a referral/letter from either a social worker, medical doctor, registered nurse, the Red Cross, Pastor, Priest, Rabbi, or Project Bread’s Hunger Hotline.

Transportation Google Maps

Bristol Lodge Men’s Shelter

27 Lexington Street
Waltham, ma 02452
Phone: 781-893-0108
Fax: 781-647-3249

Email: BL@MHSAinc.org Website: www.mhsainc.org/mensshelter

The Bristol Lodge Men’s Shelter provides temporary, emergency shelter accommodations for 45 homeless adult men. It operates on a first-come, first-served basis. If you are in need of a bed, you must go through the pre-screening process by calling 781-893-0108, Monday through Friday.  Phone calls are accepted beginning at 9:00am.

Upon completion of the intake process, clients are given access to individualized case management services, meant to address and provide referrals for a wide spectrum of topics, including housing, employment, mental health, substance abuse, financial insecurity, nutrition and more.


Requirements & Restrictions: Transportation Google Maps

Bristol Lodge Women’s Shelter

205 Bacon Street
Waltham, ma 02451
Phone (Registration): 781-893-0108
Phone (After 4pm only): 781-894-1225

Email: BL@MHSAinc.org Website: www.mhsainc.org/womensshelter

The Bristol Lodge Women’s Shelter provides temporary, emergency shelter accommodations for 12 homeless adult women. It operates on a first-come, first-served basis. If you are in need of a bed, you must go through the pre-screening process by calling 781-893-0108, Monday through Friday.  Phone calls are accepted beginning at 9:00am.

Upon completion of the intake process, clients are given access to individualized case management services, meant to address and provide referrals for a wide spectrum of topics, including housing, employment, mental health, substance abuse, financial insecurity, nutrition and more.

Requirements & Restrictions: Transportation Google Maps

Brooke House

107 Park Dr
Boston, ma 02115
Phone: (617) 867-0300
Fax: (617) 867-0344

Email: crj@crj.org Website: www.crj.org/divisions/social-justice-services/programs/

Brooke House is a 65-bed Community based Residential Reentry Program for male returning citizens. Residents receive evidence-based case management services and in-house clinical services that emphasize successful reentry.

Requirements & Restrictions:

Men referred by the county sheriffs’ departments, the Massachusetts Department of Correction, the Massachusetts Parole Board, or the Massachusetts Probation service.

Brookline Food Pantry

15 Saint Paul St
St. Paul's Episcopal Church
Brookline, ma 02446
Phone: 617-800-5339

Email: brooklinefoodpantry@gmail.com Website: brooklinefoodpantry.org/

The food pantry is open Tuesday-Thursday. The Brookline Food Pantry follows the Brookline Public Schools calendar for emergency closings. When the schools are closed, the pantries are also closed.

Service hours:

Tuesday: 2-7pm (226 High Street Brookline)
Wednesday: 3-6pm (15 St. Paul Street Brookline)
Thursday: 11-2pm (15 St. Paul Street Brookline) & 3-7pm (55A Egmont Street Brookline)

Other Locations:

(1) 226 High Street Brookline, Ma 02445
(2) 55A Egmont Street, Brookline 02446

Requirements & Restrictions:

If a client does not meet any of the above or if they have questions, please have them call Elizabeth Boen, Director @ 617-800-5339.

Transportation Google Maps

Bunker Hill Community College (BHCC)

250 New Rutherford Avenue
Boston, ma 02129
Phone (Admissions): 617-228-3398

Email: Admissions@bhcc.mass.edu Website: www.bhcc.mass.edu/
Who to Contact: Admissions Services:

Offers Associate of Arts and Associate of Science degrees and certificate programs in a wide range of academic areas including liberal arts, accounting, business, computer science, media technology, criminal justice, culinary arts, engineering,

and several health-related occupational areas (medical radiography, nursing, pharmacy technology, medical lab assistant, surgical lab assistant, and diagnostic sonography). Not all programs are available at all locations. Some credits can be transferred to a B.A. degree program at a four-year college or university.

The College also has one of the state’s largest course offerings in English as a Second Language. A representative list of the native languages spoken by students includes Arabic, Chinese, Creole, French, Haitian, Italian, Japanese, Korean, Portuguese, Russian, and Spanish.

The College publishes an extensive catalog listing all courses and other information relevant to admission, eligibility requirements, tuition and financial assistance, and other issues. Call Admissions to request a catalog.

For updates concerning COVID-19, please click here.

Service hours:

Admissions Office: M - TH: 8:30am - 5:30pm; F: 11am - 4pm

Other Locations:

Chelsea Campus
70 Everett Avenue
Chelsea, MA 02150
TTY: 617-884-3293

Malden Satellite
Malden High School
77 Salem Street
Malden, MA 02148

South End Satellite
630 Tremont Street
Boston, MA 02118

Transportation Google Maps

Cambridge and Somerville Legal Services

60 Gore Street
Suite 203
Cambridge, ma 02141
Phone (CASLS): 617-603-2700
Phone (ERLI): 617-603-1700
Fax (CASLS): 617-494-8222
Fax (ERLI): 617-371-1188

Website: www.gbls.org/our-work/cambridge-somerville-legal-services

While criminal cases are not accepted, free legal advice and representation is offered in the following general areas:

Access to CSLS is through ERLI (Eastern Region Legal Intake). See ERLI listing. If ERLI determines that a referral should be made to CSLS, the assigned attorney will contact the client.

Service hours:

M - F: 9am - 5pm. No walk-ins are accepted.

Requirements & Restrictions:

Residency in Cambridge, Somerville, Arlington, Belmont, Woburn, or Winchester.
Residency in Cambridge and Somerville for elders.
Income limitations may apply.

Waiting time: Varies by complexity of complaint and staff availability Languages: CASLS has some staff that speak Spanish; language line access and interpreters are available for other languages. Transportation Google Maps

Cambridge Center for Adult Education

42 Brattle Street
Cambridge, ma 02138
Phone: 617-547-6789
Fax: 617-497-7532

Email: info@ccae.org Website: ccae.org/
Who to Contact: Registrar, ext. 1 Services:

Offers a wide variety of adult education courses including ESL, world languages, visual arts, wood and jewelry shop, literature and writing, music, cooking, and more. Call about specific interests or go on-line and view catalog which lists course descriptions, days and times, teachers, classroom sites, and tuition costs.

Registration can be made online, in person, or over the phone. Need based scholarships are available.

COVID-19 UPDATE: At the moment, classes are happening online but CCAE hopes to offer in-person classes at some point in 2021

Service hours:

Office Hrs: M - Th: 9am - 9pm; F: 9am - 7pm; Sat: 9am - 5pm; Sun 12pm - 5pm

Requirements & Restrictions:

Must be 18 or older.

Transportation Google Maps

Cambridge Commission on the Status of Women (CCSW)

51 Inman Street
Cambridge, ma 02139
Phone: 617-349-4697
Fax: 617-349-4766

Email: ksansoucy@cambridgema.gov eshield@cambridgema.gov Website: www.cambridgewomenscommission.org/index.php

As a department of the City of Cambridge, the Commission on the Status of Women (CCSW) works to promote equity for women and girls and advocates on their behalf with other City departments and officials, local organizations, and state government to increase their opportunities through policy recommendations, program development and public awareness in key issue areas identified by the Commission as significantly affecting women and girls.

The Cambridge Women’s Commission recognizes, supports, and advocates for all who self-identify as women or with womanhood, including transgender, gender fluid, and non-binary persons. CCSW stands with and for all women and girls regardless of immigration status, sexuality, race, ethnicity, ability or religion.


COVID-19 update: Due to the pandemic, all city buildings remain closed to the public without an appointment.

Service hours:

Mon: 8:30am - 8:00pm
Tues-Thurs: 8:30am - 5:00pm
Fri: 8:30am - 12:00pm

Cambridge Economic Opportunity Committee

11 Inman Street
Cambridge, ma 02139
Phone (Reception): 617-868-2900

Website: ceoccambridge.org/

Cambridge Economic  Opportunity Committee (CEOC) is an anti-poverty agency fighting to empower people and mobilize resources to fight poverty’s causes and impacts. See specific services below:

Service hours:

Food Pantry: Mon. 4pm – 7pm Tues. 12pm - 2pm, Wed. 4pm – 6pm Thur. 11am - 1pm.

Pandemic food pantry hours: Tues. 12pm – 2pm, Thur. 11am – 1pm

Requirements & Restrictions:

Annual income must be $75,000 or less in order to be eligible for tax services.

Some services only available for Cambridge residents. See website or call Reception for more details

Languages: Amharic, English, Haitian Creole, Portuguese, Spanish Transportation Google Maps

Cambridge Multi-Service Center

362 Green Street
Cambridge, ma 02139
Phone: 617-349-6340

Website: www.cambridgema.gov/DHSP/programsforadults/cambridgemultiservicecenter/mscprograms

City Programs:

Community Programs:


Service hours:

Monday: 8:30 AM 8:00 PM
Tuesday - Thursday: 8:30 AM – 5 PM
Friday: 8:30 AM – noon
New client walk-in hours: 9:00 - 10:30 AM and 3:30 - to 5:00 PM
Please call for appointment

Requirements & Restrictions:

Must live in Cambridge or in a Cambridge shelter. Some other restrictions may apply for specific services. Ask when calling for information on services.

Languages: Spanish, Portuguese, Haitian Creole Transportation Google Maps

Cambridge Public Library

449 Broadway
Cambridge, ma 02138
Phone: 617-349-4040

Email: library@cambridgema.gov Website: www.cambridgema.gov/cpl

COVID-19 update: Not offering any in-building services or programs at this time. They are doing curbside pick up of library books and materials, and offering programs and ESOL classes virtually via Zoom. The best place to look for the latest up-to-date information about what’s happening at the library is on their website.

Along with offering access to books, the Cambridge Public Library holds over 100 programs each month, including services focused on literacy, ESOL, computer classes, and tax assistance. Programs include:

The Literacy Project: Literacy and ESOL

The Literacy Project offers free classes in English conversation, job hunting/resume writing, and computer basics (Word, internet and email). There are four levels of classes:

For the most current schedule, please check the Calendar of Events.

Computer Classes: The Library offers computer classes at the Main Library throughout the year. Classes fill on a first-come, first-served basis. No registration is required but classes do generally fill on the first night with waiting lists being created afterwards.

Tax Assistance: This program is available to people who generally make $54,000 or less, persons with disabilities, the elderly, and limited English speaking taxpayers. Space is limited. Tickets will be handed out on a first-come first-served basis on the day of the program when the Main Library opens.

To get your taxes done you MUST bring:


Service hours:

COVID-19 update: Phone hours are Mon-Wed 1:00pm - 7:30pm & Thurs-Sat 10:00am-4:30pm
See website for other location hours.

Other Locations:

Boudreau Branch: 245 Concord Ave. 02138
Central Square Branch: 45 Pearl St.
Collins Branch: 64 Aberdeen Ave. 02138
O’Neill Branch: 70 Rindge Ave. 02140
O’Connel Branch: 48 Sixth St. 02141
Valente Branch(previously closed for renovations): 826 Cambridge St. 02141

Transportation Google Maps

Cambridge Sharing Circle

Phone: 617-642-1615

Email: office@fmcquaker.org Website: fmcquaker.org/community/committees-and-groups/
Who to Contact: Patricia Wild Services:

Every Wednesday at 6:00 pm the formerly incarcerated and those who care about them meet for dinner and sharing. For more information contact office@fmcquaker.org with subject “attn. Patricia Wild”.


Service hours:

W: 6pm – 9pm

Languages: English Transportation Google Maps

Casa Esperanza, Inc.

302 Eustis Street
Roxbury, ma 02119
Intake: 617-445-1123

Website: www.casaesperanza.org/

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health facility that specializes in serving men and women with a history of substance abuse in Massachusetts.


Service hours:

Varies by program.

Requirements & Restrictions:

Varies by program.

Waiting time: Varies by program Languages: Spanish, English Transportation Google Maps

Casa Myrna

451 Blue Hill Avenue
Boston, ma 02121
Phone: 617-521-0100
Fax: 617-521-0105
SafeLink 24/7 Hotline: 1-877-785-2020

Email: info@casamyrna.org Website: www.casamyrna.org/

Casa Myrna’s Boston-based services help people who have experienced domestic violence to recover from the trauma of abuse and begin to build sustainable self-sufficiency. All services are free of charge and can be provided in English or in Spanish. Casa Myrna operates Safelink, the statewide 24/7 domestic violence crisis hotline (see Safelink listing for more information). Casa Myrna also operates three residential programs (shelters) in Boston for adults and their children made homeless by domestic and dating violence. People of any gender can participate in Casa Myrna’s programs.

Services Provided:

Supportive Services:

Service hours:

Supportive services are available by appointment during standard office hours.

Hotline is 24/7

Languages: English, Spanish Transportation Google Maps


240 Albany Street
Cambridge, ma 02139
Phone: 617-661-0600
Fax: 617-492-3939

Website: www.casparinc.org/

CASPAR (Cambridge And Somerville Program for Addiction Recovery) is a community-based non-profit organization founded in 1970 in response to growing community need for substance use disorder treatment.

FirstStep: The FirstStep Street Outreach program offers life-saving alternatives to unsheltered homeless men and women who are affected by substance use disorder, mental illness and medical complications associated with life on the streets.

Emergency Service Center: The Emergency Service Center (ESC) is one of three shelters in Massachusetts that accept homeless people who are actively using alcohol and drugs. At the ESC clients receive medical and mental health care, nutritional food, personal hygiene supplies, clean clothes, counseling, case management, and employment, housing, and treatment referrals in an environment that is welcoming and safe. The ESC provides a 24-hour shelter, 365 days a year to residents of Cambridge and Somerville.

Residential Programs: Their residential programs are designed to help individuals maintain sobriety, while developing skills they’ll need when they transition to the “real world.”

Requirements & Restrictions:

For residents of Cambridge or Somerville.
May be eligible if resident of Cambridge or Somerville before incarceration.
Services meant for people that struggle with substance use disorder addiction.

Waiting time: First come, first served basis Languages: English, Spanish Transportation Google Maps

Cathedral Church of St. Paul

138 Tremont Street
Boston, ma 02111
Phone: 617-482-5800

Email: cathedral@diomass.org Website: www.stpaulboston.org/manna

The Monday Lunch program has been serving a freshly cooked hot lunch for anyone who desires it every week for thirty years. MANNA volunteers now join their long standing partner parishes to welcome the broader homeless community every Monday at 11:30 a.m.

Lunch is served every Monday from 11:30 a.m. – 12:45 p.m. in Sproat Hall.

Monday Lunch is still running, but in a modified manner to comply with the CDC and other public health requirements. They will be serving individually prepared meals.



Service hours:

Mondays, 11:30am - 12:45pm

Transportation Google Maps

Catholic Charities Archdiocese of Boston

275 West Broadway
Boston, ma 02127
Phone: 617-464-8500
Fax: 617- 451-0337

Email: info@ccab.org Website: www.ccab.org/

Catholic Charities operates a number of community service centers in eastern Massachusetts. The centers provide a wide variety of support services including some basic needs emergency assistance, education and training programs, transitional housing for families, child care, and family counseling and support.


For COVID-19 Program Updates, click here.

Service hours:

See CCAB website

Other Locations:

Catholic Charities Program Locations
Catholic Charities Labouré Center
275 West Broadway, South Boston
Also home to Refugee and Immigration Services & Community Interpreter Services

Catholic Charities Refugee and Immigration Services
275 West Broadway, South Boston

Catholic Charities North
117 North Common Street, Lynn

Catholic Charities South
169 Court Street, Brockton

Catholic Charities Yawkey Center
185 Columbia Road, Dorchester

Merrimack Valley Catholic Charities
70 Lawrence Street, Lowell

Catholic Charities Child Care Locations
Yawkey Child Care Center
185 Columbia Road, Dorchester

Nazareth Child Care Center
19 St. Joseph Street, Jamaica Plain

Lynn Child Care Center
37 North Federal Street, Lynn
781-598-5547 ext. 230

Malden Early Education and Learning Program
77 Salem Street, Malden

Peabody Child Care Center
13 Pulaski Street, Peabody

Labouré Child Care Center
275 West Broadway, South Boston

Home Based Family Child Care
6 Pleasant Street, Suite 220
Malden, MA

Transportation Google Maps

Centro Comunitário Vida Nova

320 Boston Ave
Medford, ma 02155
Phone: 781-901-9170

Email: contato@ibvnchurch.com Website: https://ministeriovidanova.com/web/
Who to Contact: Claudineia Araujo Services:

IBVN Church runs a community center that provides clothes, shoes, toys, books, furniture, and domestic utilities to those in need. The community center is run primarily by Portuguese speakers, but English speakers may also be available.


Service hours:

Saturdays 9am-1pm

Other Locations:

29 Montvale Ave
Woburn, MA 01801

Requirements & Restrictions:

Please wear a mask.

Please bring bags.

Languages: Portuguese, English

Charlestown Adult Education Program

76 Monument Street
Charlestown, ma 02129
Phone: 617-635-5221

Email: ccae@comcast.net Website: bhacharlestownadulted.weebly.com/

The primary mission of Boston Housing Authority (BHA) Charlestown Adult Education is to provide services that meet the needs of the people in the community, with first priority given to BHA and Boston residents.

Programs and services:

Service hours:

M - F: 9am - 5pm

Waiting time: Usually wait list for ESOL classes; Enrollment in GED within 2-3 months. Languages: Spanish, Chinese, Portuguese, Italian Transportation Google Maps

City Mission: Homelessness Prevention

185 Columbia Road (Mail)
Suite 317
Boston, ma 02121
Phone: 617-742-6830 x212
Fax: 617-742-8470

Email: pmiranda@citymissionboston.org Website: citymissionboston.org/homelessness-prevention
Who to Contact: Director of Homelessness Prevention Services:

To provide families with relief, City Mission has four programs dedicated to homelessness prevention:

  1. Emergency Needs Network
  2. A Lift Up
  3. Public Voice
  4. A Path to Employment 
  5. Food Assistance 

For more information please contact the Director of Homelessness Prevention Programs, Paola Miranda, at pmiranda@citymissionboston.org

Service hours:

M - F: 9am - 5pm

Transportation Google Maps

City of Cambridge Fuel Assistance Program/DHSP

51 Inman Street
Cambridge, ma 02149
Phone: 617-349-6252

Email: dhspfuel@cambridgema.gov Website: www.cambridgema.gov/DHSP/programsforadults/fuelassistance

Serving both the cities of Cambridge and Somerville, the Fuel Assistance Program assists low-income households with winter heating costs incurred between November 1 and April 30. Eligibility for the program is determined by gross household income that falls within the Federal Poverty guidelines.
The Fuel Assistance Program notifies and pays heating vendors directly for program participants that pay out of pocket for their heating costs. Program participants whose heat is included in their rent could be eligible to receive a payment, made directly to them, for the “heat” portion of their rent.

Service hours:

Mon-Thurs: 8:30am - 5:00pm
Fri: 8:30am - 12:00pm

Requirements & Restrictions:

Must meet certain household income guidelines to be eligible.

Transportation Google Maps

College Bound Dorchester

275 E Cottage Street
Dorchester, ma 02125
Phone: 617-944-1083

Email: info@collegebounddorchester.org Website: collegebounddorchester.org/

College Bound Dorchester was built by, and for, the community and individuals who believe in the transformative power of education, and currently operates as Boston Uncornered. The organization’s Uncornered model scaffolds the best practices of mentorship with the proven success of high expectations and provides financial support to ensure that young adults are able to progress from a past of incarceration to a future of higher education and employability with a goal of unlocking the brilliance and power of Core Influencers as positive agents of peace to drive community change.

They focus on young adults aged 18 to 30 to support reentry and success with services for:

COVID-19 Update: Their physical buildings are currently closed due to the pandemic but they are providing services virtually.

Service hours:

For information, call M - F: 9am - 5pm. Some night classes as well, call for more information.

Waiting time: Rolling admissions Languages: English, Spanish, Portuguese, Cape Verdean, Creole Transportation Google Maps

Common Cathedral (Ecclesia Ministries, Inc.)

15 Newbury Street
Boston, ma 02116
Phone: 617-247-4927

Email: info@commoncathedral.org Website: commoncathedral.org/
Who to Contact: Amanda Grant-Rose Services:

Current Program Schedule

Sunday Worship:
Brewer Foundation on the Boston Common
12:30 PM ~ Simple Lunch
1:00 PM ~ Outdoor Sunday Worship

Tuesday Street Outreach:
Downtown Boston & Back Bay area
9:00 AM – 12:00 PM

Emmanuel Church, 15 Newbury St.
8:30 AM – 2:00 PM ~ Morning check-in, common art, Leadership Meeting (25 max)
Bathrooms, coffee & snacks open to all

Emmanuel Church, 12 Newbury St.
8:30 AM – 1:00PM ~ Morning check-in & BostonWarm (25 max)
Bathrooms, coffee & snacks open to all

Requirements & Restrictions:

Target population: Homeless, previously incarcerated people.

Transportation Google Maps

Community Learning Center

5 Western Avenue
Cambridge, ma 02139
Phone: 617-349-6363
Fax: 617-349-6339
TDD: 617-349-6330

Email: dhsp@cambridgema.gov Website: www.cambridgema.gov/DHSP/programsforadults/communitylearningcenter
Who to Contact: Receptionist Services:

COVID-19 Update: Open to the public, but their doors are locked. They welcome drop-ins and scheduled appointments between 8:30am and 5pm, Monday through Thursday. Please ring the bell to the left of the door or call 617-349-6363 to be let in.

The Cambridge Community Learning Center empowers a diverse community of adult learners to transform their lives and realize their potential through education, skills development,and community participation.

The Community Learning Center also offers free educational and career counseling, tutoring, and basic computer instruction.

Service hours:

Mon-Thurs: 8:30am - 5pm

Requirements & Restrictions:

Varies by program.

Transportation Google Maps

Community Servings

179 Armory St.
Jamaica Plain, ma 02130
Phone: 617-522-7777
Fax: 617-657-1915

Email: INFO@SERVINGS.ORG Website: www.servings.org/

Community Servings is a food and nutrition program to individuals and families living with critical and chronic illnesses. It also offers a job training program that consists of a 12-week curriculum covering all factors of working in a professional kitchen, including food safety, nutrition, knife skills and quality food preparation.

Requirements & Restrictions:

Must be a citizen or be legally registered. Proficiency in English. High school diploma/GED/HiSET not required. CORI friendly; not SORI friendly.

Waiting time: 6 12-week sessions annually Languages: English only Transportation Google Maps

Community Work Services (CWS)

174 Portland Street
Boston, ma 02114
Phone: 617-720-2233
Fax: 617-367-4759

Website: cwsnewengland.org/

Founded in 1877, CWS helps people who face barriers to work obtain employment and achieve greater self-sufficiency through innovative job training, placement, and support services. Programs and support services include:

Education: The Career Design School 

Economic Development

Occupational Health

Workforce Development


Service hours:

Office and Program Hours: M – F: 8am - 4:00pm

Requirements & Restrictions:

All of CWS services have specific eligibility requirements. Interested candidates are encouraged to attend an agency tour to learn more about the program and their requirements. Tours are held year-round, every Wednesday at 1pm. Reservations are not required.

Languages: English, Spanish Transportation Google Maps

CORI & Re-entry Project: Greater Boston Legal Services

Dorchester Court (1st floor)
510 Washington Street
Dorchester, ma 02124
Phone: 617-603-1797

Email: cori@gbls.org Website: www.gbls.org/our-work/cori-and-re-entry-project

Greater Boston Legal Services assists individuals with CORI (Criminal Offender Record Information) who are shut out of the economy, rejected for housing, and denied other opportunities because of their criminal records.

The Project focuses on Roxbury, Dorchester and Mattapan due to very high rates of unemployment and extreme poverty in these parts of Boston.

The project represents individual clients and engages in systemic law reform advocacy. Cases accepted include:

Their walk-in sites at the Roxbury Court and Dorchester Court have stopped due to COVID, but will return in the future.

In the meantime, you can get help on the 2nd and 4th Wednesdays of the month, 2pm to 4pm by ZOOM click here to register for a clinic. You can also email your name, address and phone number to cori@gbls.org or leave a message at 617-603-1797.


Other Locations:

Greater Boston Legal Services
197 Friend Street, Boston
Boston, MA 02114

Roxbury Court:
Roxbury Division, Boston Municipal Court
85 Warren Street
Roxbury, MA 02119

Boston Municipal Court
Boston Municipal Court, 2nd floor, Ed Brooke Courthouse
24 New Chardon Street,
Boston, MA 02114

Requirements & Restrictions:

Services are limited to low-income people with income less than 200% of federal poverty guidelines, but elders (age 60 or over) or people on Medicare are eligible regardless of income. Some of their pro bono volunteer attorneys also may represent clients who are not significantly above the poverty guidelines, and they make referrals to bar association pro bono and reduced-fee panels

Waiting time: Usually none Languages: Interpreters are available for non-English speakers by phone if not in person at the courthouse. Transportation Google Maps

CPCS-Alternative Commitment & Registration Support Unit

100 Cambridge St. 14th Floor
Boston, ma 02114
Main Office: 617-482-6212
Fax: 617-988-8493

Email: ac@publiccounsel.net Website: www.publiccounsel.net/pc/sorb/
Who to Contact: Assignment Coordinator at the Alternative Commitment & Registration Unit Services:

The Alternative Commitment and Registration Support Unit (ACRSU) is a unit of the private counsel division that provides assistance on issues relating to the Sex Offender Registry and classification.

The website is designed to provide information for attorneys; however, it also contains information that former sex offenders may find helpful, including overviews of the sex offender registration and notification act, civil commitment, lifetime community parole, and information on sex offender legislation, regulations and registration fees.

Transportation Google Maps

De Novo: Center for Justice and Healing

47 Thorndike Street
Suite SB-LL-1
Cambridge, ma 02141
Phone: 617-661-1010
Fax: 617-661-1011

Website: www.denovo.org
Who to Contact: Intake staff Services:

De Novo: Center for Justice and Healing provides free civil legal assistance to low-income clients on:

De Novo also offers a Counseling Program to low-income people who have difficulty gaining access to affordable mental health services. The Center serves individuals and couples who seek help for crises, stress, and other problems that affect their ability to function. Counseling focuses on improved coping. Clients work on overcoming the effects of violence, torture, sexual abuse, incest, social isolation, depression, anxiety, or substance abuse.

Approximately 40% of the work at De Novo is done by volunteers. The telephone cannot always be covered by staff. Leave a message and telephone number on the answering machine. Intake staff or staff psychologist will call back.

Service hours:

M - F: 9am - 5pm

Requirements & Restrictions:

There are income restrictions and, in certain instances, some residency restrictions. Please call to see if you qualify.

Languages: English, Spanish, French, Farsi Transportation Google Maps

Department of Mental Health and Forensic Services

25 Staniford Street
Boston, ma 02114
Phone: (617) 626-8000

Email: dmhinfo@state.ma.us Website: www.mass.gov/service-details/forensic-services

Court-based forensic mental health assessments and consultations for people facing criminal or delinquency charges and civil commitment proceedings. Services provided:

Forensic Mental Health Services:

• Court based forensic mental health assessments and consultations who are facing criminal or delinquency charges and civil commitment proceedings.
• The Forensic Transition Team provides reentry services for DMH clients who are transitioning from prisons, jails, and other places of detention to the community.
• Jail diversion activities.

Check out DMH Forensic Mental Health Services at a Glance for more program information.

Adult Services:

• Adult Community Clinical Services

• Formerly Community Based Flexible Supports
• Respite Services
• Program of Assertive Community Treatment (PACT)
• Clubhouses
• Recovery Learning Communities (RLCs)
• DMH Case Management
• Homelessness Services

Child, Youth, and Family Services:

• Child/Adolescent Case Management
• Individual and Family Support Services
• Day Services
• Caring Together Services
• Clinically Intensive Residential Treatment (CIRT)
• Intensive Residential Treatment Programs (IRTP)
• Parent and Family Support Services
• Transition Age Youth
• School and Community Therapeutic Support
• Information and Referral
• Consultation and Education
• Juvenile Forensic Court Services
• Continuing Care Inpatient Services
• Massachusetts Child Psychiatry Access Program (MCPAP)

Disability Law Center

11 Beacon Street
Suite 925
Boston, ma 02108
Phone: 617-723-8455
Toll-Free: 1-800-872-9992
Fax: 617-723-9125

Email: mail@dlc-ma.org Website: www.dlc-ma.org/
Who to Contact: Intake staff Services:

DLC is committed to promoting the civil and human rights of all persons with disabilities.

DLC’s Core Function is to keep people with disabilities safe from abuse and neglect wherever they live and where they receive services. DLC does this primarily by monitoring for abuse and neglect as well as investigating suspicious deaths and allegations of abuse and neglect.

Client services:

Please note that due to COVID-19 staff are working remotely. They are therefore not taking any walk-in visitors to help slow down the spread of COVID-19.

Service hours:

M-F: 9am - 5pm

Requirements & Restrictions:

Who They Serve:

Languages: Spanish, Portuguese, Russian, and other languages are provided through interpreter services Transportation Google Maps

Domestic Violence Ended (DOVE)

P.O. Box 690267
Quincy, ma 02269
Phone: 617-770-4065

Email: development@dovema.org Website: www.dovema.org/

DOVE is a multi-service organization providing comprehensive direct services and support for victims of dating and domestic violence, as well as their children. DOVE’s services include crisis intervention, danger assessment and safety planning, supportive counseling, emergency shelter, legal advocacy and representation, and community outreach, education, and training.

Programs & Services Include:

Dorchester Bay Economic Development Corporation

594 Columbia Road
Dorchester, ma 02125
Phone (General): 617-825-4200
Phone (Referrals) : 617-825-4200 x574
Fax: 617-825-3522

Website: dbedc.org/

Dorchester Bay runs a number of programs including a Reentry Program for returning citizens. Participants start in the program while in prison and continue after release with case management, guidance with educational and employment goals, weekly support groups, and assistance with personal needs such as probation officer relationships and family/community relationships. Services provided can include job readiness programs, resume writing help, and a GED preparedness course.

Referrals are made on a case-by-case basis.

COVID-19 Update: Currently in the process of remodeling their building and due to COVID staff are working virtually. Currently in the process of moving up the street to another building until repairs are complete. It is best to call and contact them before coming to the office. Doing meetings on zoom and phone mostly.

Service hours:

Information: M - F: 9am - 5pm; Client Services: T & W: 11am - 4pm, Th: 11am - 3pm

Requirements & Restrictions:

Clients must have a CORI to access services.

Transportation Google Maps

Dress for Success Boston

989 Commonwealth Avenue
Boston, ma 02215
Phone: 617-779-2177

Email: boston@dressforsuccess.org Website: boston.dressforsuccess.org

Dress for Success Boston works to offer solutions that enable women to break the cycle of poverty. In addition to providing each client with professional attire to obtain employment, their programs help women build confidence and knowledge to achieve financial independence. Client services and programs include: suiting, career advancement, leadership development, job training, a career center, and more.

(Due to the COVID-19 pandemic, Dress for Success Boston is not accepting pre-worn clothing or accessories at this time)

Service hours:

Monday - Friday 9:30 AM to 4 PM

East End House: Emergency Food Program

105 Spring Street
Cambridge, ma 02141
Phone: 617-876-4444
Fax: 617-868-3616

Email: miscelaine@eastendhouse.org Website: eastendhouse.org/programs-and-services/emergency-food-program

Their Food Pantry provides individuals and families in need with fresh fruits and vegetables, canned and dry goods, meats, and dairy products. Community members are welcome to come to the pantry two times per month.

Service hours:

Pantry Hours
Tuesday: 1:00 PM - 2:00 PM
Friday: 1:00 PM - 2:00 PM

Requirements & Restrictions:

Food pantry- Individuals and families in need in the Cambridge and Greater Boston area with no residency restrictions. On your first visit, you will be required to fill out an intake form. Bring ID and a form of income verification. Acceptable forms of verification include pay stubs, Medicare/Mass Health card, a DTA/EBT card, a referral, a benefit statement, or any other document that proves your income status, or that your age is over 62.

Transportation Google Maps

Eastern Regional Legal Intake (ERLI)

7 Winthrop Square (Mail)
2nd Floor
Boston, ma 02110
Phone: 617-603-1700

Website: vlpnet.org/get-help/

ERLI is a project of the Volunteer Lawyers Project and provides a free legal intake line for low-income individuals seeking legal intake, information, advice and referrals.

ERLI handles intake for Greater Boston Legal Services, the Volunteer Lawyers Project, and limited intake for Metro West Legal Services.

ERLI’s service area includes the service areas of the Volunteer Lawyers Project, Metro West Legal Services, and Greater Boston Legal Services.

Callers must provide essential information about themselves such as contact information (name, date of birth, address), household size and income, amount of financial assets, and immigration status in order to be screened for legal services. Callers who are not eligible for direct representation with an Eastern Region legal services program are provided legal information and/or referrals.

ERLI screens and refers potential clients to Greater Boston Legal Services.

Service hours:

Mon, Wed & Fri: 9am-12pm
Tues & Thurs: 12:30pm-3:30pm

Requirements & Restrictions:

To qualify for VLP services, clients must:

VLP refers people they can’t assist to organizations that may be able to help.

VLP Service Area: Acton, Arlington, Ashland, Bedford, Bellingham, Belmont, Boston, Braintree, Brookline, Cambridge, Canton, Carlisle, Chelsea, Cohasset, Concord, Dedham. Dover, Everett, Foxborough, Framingham, Franklin, Hingham, Holbrook, Holliston, Hopkinton, Hudson, Hull, Lexington, Lincoln, Malden, Marlborough, Maynard, Medfield, Medford, Medway, Melrose, Millis, Milton, Natick, Needham, Newton, Norfolk, Norwell, Norwood, Plainville, Quincy, Randolph, Revere, Scituate, Sharon, Sherborn, Somerville, Stoneham, Stow, Sudbury, Wakefield, Walpole, Waltham, Watertown, Wayland, Wellesley, Weston, Westwood, Weymouth, Winchester, Winthrop, Woburn, Wrentham.

Languages: English, Spanish, Haitian Creole, Mandarin, Portuguese Transportation Google Maps

Ecumenical Social Action Committee (ESAC)

434 Jamaicaway
Jamaica Plain, ma 02130
Phone: (617) 524-2555
Fax: 617-524-2430

Website: www.esacboston.org/who-we-are

ESAC works with vulnerable residents of many Boston neighborhoods by creating stability in homes and for families. ESAC strives to promote healthy, stable, and integrated neighborhoods and communities by connecting residents with necessary services and resources. Services include:

• Senior home repair and falls prevention
• Foreclosure prevention
• Benefits enrollment center
• ESAC Youth Opportunity Collaborative (EYOC)
• Housing stabilization

Service hours:

Varies by program.

Requirements & Restrictions:

Child or Older Adult. Some programs require Boston residency or low to moderate income.

Elizabeth Stone House

8 Notre Dame Street
Roxbury, ma 02119
Main Line: 617-427-9801
Fax: 617-427-6252

Email: cleeslow@elizabethstone.org Website: www.elizabethstonehouse.org/

The Elizabeth Stone House partners with adult and child survivors of domestic violence and related trauma – mental illness, housing instability and substance misuse – to achieve safety, stability, and overall wellbeing. Service offerings include: counseling, support groups, a transitional housing program, housing assistance, emergency shelter, parenting classes, financial skills development, and more.

COVID-19 Update:  The Elizabeth Stone House building is not open to non-residents, but staff are still available to assist individuals via phone.


Languages: Spanish

EMERGE (Batterer’s Intervention)

388 Pleasant Street
Suite 204
Malden, ma 02148
Main Office : 617-547-9879
Fax: 617-547-0904

Email: info@emergedv.com Website: www.emergedv.com
Who to Contact: Intake staff Services:

Emerge is a group counseling and education program for men and women who are abusive in intimate partner relationships. Emerge sees clients who have been abusive in heterosexual and same-sex relationships. Emerge also has an Anger Management program and a fatherhood group. All programs satisfy court/probation and DCF requirements.

The Emerge website provides up-to-date information on other domestic violence programs and resources including a list of resources for survivors.

Due to COVID-19 Emerge is currently conducting all groups via Zoom, which will continue indefinitely into 2021.

Other Locations:

Spanish groups are held at Curtis Hall Community Center, 20 South St, Jamaica Plain, MA 02130

Requirements & Restrictions:

Group members must admit to having been physically, emotionally, verbally, economically, or sexually abusive to a partner in an intimate relationship for the Abuser Intervention Program. For the Anger Management Program, the incident(s) must be non-intimate partner related (e.g. involving coworkers, strangers, friends, or other family members).

Languages: English, Spanish for Abuser Education, Anger Management, and Fatherhood programs. Transportation Google Maps

Executive Office of Elder Affairs (EOEA)

1 Ashburton Pl. 5th floor
Boston, ma 02108
Phone: (617) 727-7750
Toll Free Elder Abuse Hotline (24/7): (800) 922-2275
Fax: (617) 727-9368

Email: information.resources@MassMail.State.MA.US Website: www.mass.gov/orgs/executive-office-of-elder-affairs

Executive Office of Elder Affairs promotes independence, empowerment, and well-being of older people, individuals with disabilities, and their families by providing access to services through partnerships with agencies throughout Massachusetts. Services include:

• Executive Office of Elder Affairs Public Records
• Reporting Elder Abuse and Neglect
• In-Home Services
• Health Insurance Counseling
• Prescription Drug Assistance
• Senior Housing Resources
• Councils on Aging & Senior Centers
• Nutrition Program for Seniors
• MassHealth for Seniors and People who need Long-Term Care Services
• Family Caregiver Support Program
• Senior Community Service Employment Program (SCSEP)
• Dementia Friendly Massachusetts
• Assisted Living
• Advocacy Services
• Legal help for elders

Service hours:

Varies by program.

Requirements & Restrictions:

Older adults and individuals with disabilities.

Faith Lutheran Church: Faith Kitchen

Faith Lutheran Church
311 Broadway
Cambridge , ma 02139
Phone: 617-945-4395

Email: info@faithcambridge.org Website: www.faithkitchen.org/

In partnership with Temple Beth Shalom, Faith Lutheran Church warm and nutritious serves to-go meals at 6:30 p.m. on the second and last Tuesdays of each month in the parking lot at 311 Broadway. You don’t have to sign up ahead of time. Just come! There are often seconds, which they begin giving away at 7:00 pm.

Service hours:

Second and last Tuesdays each month, 6:30pm.

Transportation Google Maps

FamilyAid Boston

3815 Washington Street
Boston, ma 02130
Phone: 617-542-7286

Email: info@familyaidboston.org Website: www.familyaidboston.org

FamilyAid Boston empowers parents and caregivers facing homelessness to secure and sustain housing and build strong foundations for their children’s future. Services include:

Service hours:

M-F 9am – 5pm

Requirements & Restrictions:

Different programs have differing requirements. All require that an individual or family’s last established residency is in Boston. Income guidelines may apply to some programs. Ask when talking to staff.

Languages: Spanish, Haitian Creole, Cape Verdean Creole

Father Bill’s Place

38 Broad Street
Quincy, ma 02169
Phone: 617-770-3314

Website: helpfbms.org/help/

Father Bill’s Place is an emergency shelter for individual adults experiencing homelessness. The main goal is to help people get stabilized and on a pathway toward permanent housing and self-sufficiency. Father Bill’s Place provides supportive services, access to on-site shower facilities and a medical clinic, and referrals to community agencies, including those in mental health, substance abuse, housing, and employment. 3 meals a day can also be provided.

Service hours:

Check-In: line up at 4:00pm for 4:30pm; Check-Out: 7:30am

Other Locations:

54 North Main Street
Brockton 02301

Requirements & Restrictions:

Guests must prove tie or connection to the greater Quincy/Brockton/South Shore area; Must speak to assessment specialist; Male or Female, 18+; Sex offenders must register with Quincy/Brockton Police Department.

Waiting time: Lottery system. No referrals are taken. Languages: Languages are provided on an at-need basis Transportation Google Maps

Fathers’ Uplift Inc.

12 Southern Avenue
Dorchester, ma 02124-2012
Phone: 617-708-0870
Fax: 617-516-8274

Email: info@fathersuplift.org Website: www.fathersuplift.org

Fathers’ UpLift is the country’s first mental health and substance abuse treatment facility for fathers and families, helping fathers become and remain emotionally stable for their children. Fathers’ UpLift uses peer coaching, father-child therapy, trainings, youth programs, and support for incarcerated and recently released fathers to honor and rehabilitate the relationship between thousands of fathers and families in the Boston area. In their outpatient clinic, over 1,000 fathers and families have received mental health services from clinicians trained in trauma who reflect the population being served.

Service hours:

Mon: 9am-7:30pm
Tues: 9am-5pm
Wed: 9am-7:30pm
Thurs: 9am-5pm
Fri: 9am-5pm
Sat: appointment only
Sun: Closed

Languages: French, Haitian Creole Transportation Google Maps

Fenway Health

Arsin Building
1340 Boylston Street
Boston, ma 02215
Phone (Arsin Building): 617-267-0900
Phone (Fenway: South End): 617-247-7555
Phone (Sidney Borum, Jr. Health Center): 617-457-8140

Email: myfenway@fenwayhealth.org Website: fenwayhealth.org/

Services provided by Fenway Health Providers include primary care (adults & children), women’s health, transgender health, behavioral health, eye care, and dental care. The Sidney Borum, Jr. Health Center, is a program of Fenway Health that provides safe, non-judgmental care for young people ages 12-29 who may not feel comfortable going anywhere else.

Service hours:

Due to the ongoing COVID-19 public health emergency, hours of operation at 1340 Boylston Street and Fenway: South End have changed.

1. 1340 Boylston Street: Mon-Fri 8:00am - 5:30pm; Saturday 9:00am - 1:00pm
2. Fenway: South End: Mon-Fri 8:00am - 5:30pm
3. Sidney Borum, Jr. Health Center: Mon-Thurs 9:00 am - 7:00pm; Friday 9:00am - 5:00pm

Other Locations:
  1. Fenway: South End (142 Berkeley Street, Boston, MA 02116)
  2.  Sidney Borum, Jr. Health Center (75 Kneeland Street, Boston, MA 02111)
Languages: Spanish

First Church in Cambridge

11 Garden Street
Cambridge, ma 02138
Phone: 617-547-2724
Fax: 617-354-4185

Email: info@firstchurchcambridge.org Website: www.firstchurchcambridge.org
Who to Contact: Senior Minister Services:

Homeless Ministries

The First Church Shelter

The Friday Café

Online Worship Time: Sundays at 11am ET

Additional programs, activities, groups include Bible studies and prayer groups – please call for times.

Service hours:

Limited Building Hours during COVID-19. During normal times their building is open from 7 am to 11 pm almost every day. Their office is staffed Monday-Friday, 9 am to 5 pm, during the program year. In the summer months, the office is closed on Fridays.

Requirements & Restrictions:

Shelter: Agency referral only, no walk-ins; no registered sex offenders; must be drug and alcohol free.

Transportation Google Maps

First Parish Church: Tuesday Meals Program

3 Church Street
Cambridge, ma 02138
Phone: 617-876-7772

Email: office@firstparishcambridge.org Website: firstparishcambridge.org/testing/
Who to Contact: Carol Lewis Services:

Dinner is provided on Tuesdays, both on site and to go.

Service hours:

Tuesdays, 5:30pm

Requirements & Restrictions:

Must be sober.

Transportation Google Maps

Food Not Bombs

Carl F. Barron Plaza
1 Central Square
Cambridge, ma 02139
Email: fnbboston@gmail.com Website: www.bostonfoodnotbombs.com/

Food Not Bombs recovers food that would have been discarded and share it as a way of protesting war and poverty. FNB serves free and healthy vegetarian or vegan meals at the Central Square T stop from 1PM-3PM every Saturday.

COVID-19 Protocols can be found on website.

Other Locations:

Cooking Address:
14 Harvard Ave, Boston, MA 02134
Cooking info:
9AM-12PM every Saturday

Transportation Google Maps

Foodsource Hotline – Project Bread

145 Border Street
East Boston, ma 02128
Phone (Hotline): 1-800-645-8333
TTY: 1-800-377-1292

Email: info@projectbread.org Website: www.projectbread.org/get-help/foodsource-hotline.html

Project Bread toll-free FoodSource Hotline is the only comprehensive statewide information and referral service in Massachusetts for people facing hunger.

Project Bread’s toll-free FoodSource Hotline provides:
• Information on and referrals to emergency food pantries and meal programs
• Information about SNAP/food stamps including screening for eligible and general questions from current recipients
• Over the phone SNAP application assistance and follow-up
• Information about free and reduced-price school and summer meal programs for children
• Information on the Special Supplemental Nutrition Program for Women, Infants and Children (WIC)

Service hours:

M - F: 8am - 7pm; Sat: 10am - 2pm

Requirements & Restrictions:

Service available by telephone only.
Available to all Massachusetts residents.
Having a criminal record and/or being homeless does NOT disqualify anyone from being eligible for Food Stamps.

Languages: The Hotline has links to 180 languages – specify desired language when calling.

Foundation House

155 Mill St
Springfield , ma 01108
Phone: (413) 886-0110 ext. 3242
Fax: (413) 886-0122

Email: crj@crj.org Website: www.crj.org/divisions/social-justice-services/programs/

Foundation House is a 28-bed Community-based Residential Reentry Program for male and female returning citizens. Residents receive evidence-based case management services and in-house clinical services that emphasize successful reentry.

Requirements & Restrictions:

Men and women are referred by county sheriff’s departments, the Massachusetts Department of Correction, the Massachusetts Parole Board, or the Massachusetts Probation Service. These referrers must prepare a referral packet which will be reviewed based on availability and allocation.

Gamblers Anonymous

MA Hotline: 1-855-222-5542

Email: isomain@gamblersanonymous.org Website: gamblersanonymous.org/ga/

Hotline for referrals to meetings throughout Massachusetts. Information about meetings is also available on the website.

Service hours:


Requirements & Restrictions:


Garment District

200 Broadway
Cambridge, ma 02139
Phone: 617-876-5230
Toll Free Phone: 888-482-1632
Fax: 617-426-5509

Email: service@garmentdistrict.com Website: garmentdistrict.com/

The Garment District is a large and unique retail clothing store, stocking all styles of women’s and men’s new and used clothes, shoes, and accessories.

By the Pound: shoppers may buy clothing for $2 a pound ($1 a pound on Fridays).

Service hours:

They are only available to answer phone calls and respond to emails during their regular operating hours (Eastern Time): Saturday through Thursday: 11am – 7pm & Friday: 11am – 8pm

By the Pound is closed until further notice

Transportation Google Maps

Gavin Foundation

70 Devine Way
Boston, ma 02127
Phone: 617-268-5000

Website: www.gavinfoundation.org/

The Gavin Foundation operates more than a dozen adult and youth programs independently or in collaboration with other agencies. See more information below and on the website.

Residential Programs

Community Programs

Collaboration Programs

Transportation Google Maps

GLBTQ Legal Advocates and Defenders (GLAD)

18 Tremont Street
Suite 950
Boston, ma 02108
Phone: 617-426-1350
Phone (GLAD Answers): 800-455-GLAD (4523)
Fax: 617-426-3594

Email: gladlaw@glad.org Website: www.glad.org/
Who to Contact: Public Information Manager Services:

GLAD maintains GLAD Answers which provides legal information, referrals on issues related to sexual orientation, HIV status, and gender identity and expression. These issues include employment and housing discrimination, harassment, HIV testing rights and privacy, access to health care, family law, insurance, immigration, youth and student rights, and many others.

Although you can call, email, or chat online to get more information, during the COVID-19 pandemic, they are not able to answer phone calls live at this time but will return your call. Live chat is also unavailable. During this time, email is the quickest way to get a response.

Requirements & Restrictions:

Target population: gay, lesbian, bisexual, transgender, and people with HIV.

Languages: GLAD Answers is in English. Additional languages available through interpreter service. Transportation Google Maps


1010 Harrison Avenue
Boston, ma 02119
Phone : 617-541-1270

Website: www.goodwillmass.org/

Goodwill opened the stores in compliance with the state reopening guidelines and continues to follow stringent protocols for staff and customers. See website for more information.

All the stores are open Monday – Saturday and closed on Sundays.

Goodwill attended donation centers are all open.

Goodwill’s mission services focus on helping people secure employment, which is critical for economic self-sufficiency and mobility. Program participants are typically individuals with significant barriers including developmental and physical disabilities, reliance on government benefits, histories of domestic violence and incarceration, limited English, and more. Almost all participants are very low income and the majority are from communities of color. Goodwill offers programs at its Roxbury headquarters and at job training centers in Salem and Springfield.

Service hours:

M - Sat: 9am - 7pm; Sun: closed
Hours vary by location, see Other Locations.

Other Locations:

965 Commonwealth Avenue
Mon-Sat: 10am – 6pm
Sun: closed

520 Massachusetts Avenue
Mon-Sat: 10am – 6pm
Sun: closed

Hyde Park
892 River St.
Mon-Sat: 10am – 5pm
Sun: closed

Jamaica Plain
678 Centre Street
Mon-Sat: 10am – 5pm
Sun: closed

625 Southern Artery
Mon-Sat: 10am – 5pm
Sun: closed

230 Elm Street
Mon-Sat: 10am – 5pm
Sun: closed

South Boston
470 W. Broadway
Mon-Sat: 10am – 5pm
Sun: closed

Transportation Google Maps

Greater Boston Legal Services (GBLS)

197 Friend Street
Boston, ma 02114
Phone: 617-371-1234
TDD: 617-371-1228
Toll-free: 800-323-3205
Fax: 617-371-1222

Website: www.gbls.org/
Who to Contact: Intake Worker Services:

Due to COVID-19, GBLS’ offices in Boston and Cambridge are closed to the public and their staff is working remotely assisting new and existing clients. If you are seeking services for the first time, please contact the Eastern Region Legal Intake (ERLI) at 617-603-1700 or call GBLS at 617-371-1234. Intake hours for problems that are not emergencies are Monday, Wednesday, and Friday 9:00am-12:30pm or Tuesday, Thursday 12:30-3:30pm. ERLI also offers online intake which can be found here: https://vlpnet.org/get-help/. For CORI record sealing help, see below.

Emergencies are directed to an advocate all day. If there is a very high volume of calls, you may be on hold for a period of time, but someone will eventually answer the call.

For help with criminal and juvenile record sealing, expungement & CORI problems: Email cori@gbls.org or leave a message with your name, address and phone number at 617-603-1797 (please call between 9:00am and 5:00pm Monday to Friday)

GBLS does not handle criminal cases. It provides free legal representation and legal advice to low-income individuals and families in civil cases. GBLS also engages in systemic litigation, class actions, and legislative advocacy on behalf of its clients.

Major areas related to CORI and low-income people trying to transition to the workforce include:

CORI & Re-entry Project: GBLS is a statewide leader on legal issues related to CORI and the only legal services program focused on legal representation of clients in court on CORI issues and legal advice on criminal record sealing, expungement, appeals of denials of CORI sealing petitions, juvenile record sealing problems, professional licensing problems, CORI barriers and discrimination related to jobs and other opportunities, including EEOC or other CORI law violations; and CORI systemic initiatives related to implementation of CORI laws or new legislation. The Project provides community legal education focused primarily on Dorchester and Roxbury. In addition to help with CORI, GBLS has units that help low income people with other kinds of legal issues.

Employment Unit: GBLS represents clients in unemployment insurance claims (including extended unemployment benefits to participate in vocational training) and wage and hour violations against employers that exceed $1,000.

Health & Disability Issues: GBLS helps with termination of benefits related to a criminal warrant; access to government disability benefits.

Housing Unit: GBLS provides eviction help for tenants, home foreclosure prevention, preservation of affordable housing, access to and preservation of shelter for the homeless, and representation of people with children living in a shelter who are denied priority status or who are denied eligibility because of CORI or tenant suitability; housing transfers related to domestic abuse (VAWA).

Other areas of legal practice:

Asian Outreach Project: Special outreach to Chinese and Vietnamese speaking clients and legal assistance to Asian immigrants in the areas of employment and family law; representation of client groups in community empowerment initiatives.

Children’s Disability Project: Provides representation to children with disabilities wrongfully denied Supplemental Security Income (SSI) benefits.

Consumer Rights Unit: Unfair and deceptive consumer practices, particularly related to debt collection, home foreclosures, and bankruptcies.

Elder Law issues: Includes housing, elder abuse, nursing home issues; guardianship; Social Security; MassHealth and access to healthcare; veterans’ benefits, Food Stamps, SSI, federal and state disability benefits.

Family law/domestic violence: Provides representation in divorce, restraining order and family law court matters for victims of domestic violence and sexual assault to address safety issues and family and economic stability.

Immigration Unit: Researches asylum claims for people fleeing political, gender-based, and/or LGBT persecution, obtaining legal immigrant status for battered women and minor children.

Welfare Unit: Includes obtaining and retaining TAFDC and EAEDC cash benefits, SNAP/Food Stamp benefits, childcare and education/training benefits, and issues related to any of these benefits.

GBLS is considering different ways to help people during the COVID-19 pandemic. Please check the website for updates: GBLS Services during the Coronavirus.

GBLS also represents community groups and provides community legal education and legislative advocacy for clients.

Service hours:

Monday - Friday: 9:00am - 5:00pm

People who have not yet done intake are asked to call during the following times if it is not an emergency. Intake hours for non-emergency problems are Monday, Wednesday, and Friday 9:00am-12:30pm or Tuesday, Thursday 12:30-3:30pm.

Other Locations:

Cambridge/Somerville Office
60 Gore St., Suite 203, Cambridge, MA 02141, 617-603-2700; TDD: 617-494-1757

Roxbury Courthouse
85 Warren St. Roxbury, MA
Walk-in clinics on the 3rd Thursday of the month from 9:00am – 12:00pm will resume after COVID-19 emergency is lifted.

Dorchester Courthouse
410 Washington St. Dorchester, MA
Walk-in clinics on the 2nd and 4th Wednesday of the month from 9:00am – 12:00pm will resume after COVID-19 emergency is lifted

Requirements & Restrictions:

Agency serves residents of Boston and 31 surrounding cities and towns, mostly within Route 128. Complete listing of geographic areas served is on web site. Income limitations (usually restricted to persons with incomes less than 125% of federal poverty guidelines) are applicable, with the exception of elderly clients and Medicare beneficiaries who are not subject to the income guidelines.

Waiting time: Varies depending on volume. Languages: Interpreters are available for non-English speakers. Transportation Google Maps

Greater Love Tabernacle, Inc.

101 Nightingale Street
Dorchester, ma 02124
Phone: 617-740-9480
Fax : 617-740-9484

Email: greaterlovetab@aol.com Website: www.grltabernacle.org/

Church Office Hours:
Tuesday-Friday: 9:30AM-5:30PM
Sunday: 1PM-2PM

Service Times:
Evangelistic Teaching Bible Study: 7:00PM

Worship Experiences: 8:30AM & 10:30AM
Children’s Sunday School: 11:00AM-12:30PM

COVID-19 Update: Due to the recommended government precautions outlined for the Coronavirus, Greater Love Tabernacle will not meet at its 101 Nightingale location until further notice. They will instead meet using their Facebook and Instagram LIVE platforms, in addition to the Greater Love Tabernacle Prayer Line


Transportation Google Maps

Haley House

23 Dartmouth Street
Boston, ma 02116
Phone: 617-236-8132

Email: info@haleyhouse.org Website: haleyhouse.org/

Meal services: (All located at 23 Dartmouth Street)

Welcomes all genders/all ages to all meals during COVID-19


Haley House owns and/or manages 109 affordable housing units throughout Boston’s South End. The majority are supported by project-based Section 8 subsidies, which enable people with low income to live securely in their own homes, without fear of being displaced.

24 single-room-occupancy (SRO) units are reserved for individuals who are living in shelters or transitional programs and are ready to move into permanent housing. Individuals must be on or eligible for the Boston Housing Authority (BHA) waitlist and meet certain other requirements. An additional two unsubsidized units are reserved for Resident Managers. To apply for the subsidized units, individuals should call 617-236-8132 and ask to speak with the Housing Director to schedule an appointment.

Five SRO units are reserved for individuals who manage their direct service programs and accept the challenge to participate in the Haley House Live-In program.

Nine additional family units are not supported by formal subsidies. Rents are established on a sliding scale for the purpose of creating a small community of individuals who represent a cross-section of economies.

69 subsidized family units, collectively known as Interfaith Apartments, are owned jointly with Madison Park Development Corporation and are managed by Maloney Properties. To apply for these units, please call the management company at 617-927-0002 and ask to speak with the Property Manager.

Service hours:

See above for schedule.

Requirements & Restrictions:

Men only for breakfast meals.
Elder meals for men and women age 55 and older only.
Food Pantry requires registration. Call or visit website for upcoming registration dates. Those who wish to register need to present a valid photo ID with a permanent address and are eligible to come every other week. They accept registrations on a rolling basis as their supply permits, but do not take drop-ins.

Transportation Google Maps

Haley House Transitional Employment Program

12 Dade Street
Roxbury, ma 02119
Phone: 617-445-0900

Email: bakery@haleyhouse.org Website: haleyhouse.org/what-we-do/tep/

The Haley House Transitional Employment Program is presently on hold.

The Transitional Employment Program (TEP) at Haley House Bakery Cafe strives to end the cycle of incarceration by supporting people returning to the community. TEP offers a real, paid work experience producing wholesale bakery products. Haley House also partners with other community organizations to offer computer classes, workforce readiness training (which includes interview skills, resume writing, lessons on employment law, etc.), and mindfulness training. TEP is open to men and women of any age transitioning from prison back into the community. TEP trainees must commit to at least 3 months in the program.

Service hours:

Hours vary.

Other Locations:

Haley House’s administrative office and meal services are located at 23 Dartmouth Street in Boston, MA.

Transportation Google Maps

Harbor Health

1135 Morton Street
Mattapan, ma 02126-2834
Phone: 617-533-2300
Fax: 617-533-2301

Website: www.hhsi.us/

Harbor Health Services Inc. is a non-profit public health agency with a mission to help individuals achieve their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod.

Harbor Health operates five community health centers:


Service hours:

Varies by location, check website.

Other Locations:

Geiger Gibson Community Health Center
250 Mt Vernon St
Dorchester, MA 02125
COVID-19 Update: open for video/phone appointments, dental care, and pharmacy delivery and curbside pick up.

Daniel Driscoll – Neponset Health Center
393 Neponset Avenue
Dorchester, MA 02122
COVID-19 Update: open for video/phone and in-person appointments, flu shot clinics for patients, and COVID-19 testing for patients

Harbor Community Health Center – Plymouth
10 Cordage Park Circle
Plymouth, MA 02360
COVID-19 Update: open for video/phone and in-person medical, dental, and behavioral health appointments

Harbor Community Health Center – Hyannis
735 Attucks Ln
Hyannis, MA 02601
COVID-19 Update: open for video/phone and in-person appointments, flu clinics for patients, and COVID-19 testing for patients

Ellen Jones Community Dental Center
Patriot Square
516 Route 134
South Dennis, MA 02660

Languages: Interpreter services available. Transportation Google Maps

Harvard Square Churches Meal Program

Zero Garden Street
Cambridge, ma 02138
Phone: 617-966-6217
Phone: 857-529-9461

Email: hscmpinc@gmail.com Website: harvardsquaremeals.org
Who to Contact: Judith Siemen, co-director (617-966-6217) Services:

The Christ Church of Cambridge operates a weekly community supper; this meal service takes place every Thursday at 5pm.

Other Locations:

The Harvard Square Churches Meal Program hosts an evening meal every Thursday night at 5:00 at Christ Church, Harvard Square, Cambridge.

Transportation Google Maps

Harvard Square Homeless Shelter (HSHS)

66 Winthrop Street
University Lutheran Church
Cambridge, ma 02138
Phone: 617-547-2841
Toll-free: 1-888-285-4038

Email: hshs@pbha.org Website: hshshelter.org/

The Harvard Square Homeless Shelter serves the community of individuals experiencing homelessness in Cambridge and Boston. They provide guests with shelter, food, security, and a supportive environment of mutual respect. In addition to providing these fundamental needs, HSHS works individually with those who seek their assistance as they strive to attain their own goals and make the transition into independent living.

Call between 7:30am and 8:00am to enter the lottery for a 14-night bed at the following toll-free number: 1-888-285-4038.
Call back between 8:05am – 8:30am or 7pm – 9pm to find out if a 14-night bed was received.
Call between 9:00pm – 9:30pm to enter the lottery for a 1-night emergency bed (same night).
Call back after 9:40pm to find out if a 1-night bed was received (must be able to come in by 11:00pm).

Length of stay: Beds are either 14-night or 1-night beds.

COVID-19 UPDATE: HSHS will remain closed this winter due to the COVID-19 pandemic. Student volunteers, working with UniLu, will provide nightly street outreach around Harvard and Central Squares with food, blankets, hygiene products, and other donated goods. HSHS’s resource advocacy team is operating a helpline with information about resources related to food, donated goods, health care, benefits, and more. Call (888) 285-4038 for assistance. Helpline hours are Monday-Friday 1pm-5:30pm, Saturday and Sunday 10am-7pm.

Service hours:

7:00pm until 8:00am Sunday through Friday, Saturday until 9:00am. HSHS runs between November 1 and April 15.

Requirements & Restrictions:


Dry shelter – no drugs, no alcohol

Transportation Google Maps

Harvard Street Neighborhood Health Center

632 Blue Hill Avenue
Dorchester, ma 02121
Phone: 617-825-3400

Email: contact@harvardstreet.org Website: www.harvardstreet.org/

Harvard Street Health Center provides the following services:


Service hours:

M - W: 8:30am - 8pm; Th: 8:30am - 4:30pm; F: 9:30am - 4:30pm; Saturday: 9am - 3pm

Other Locations:

Behavioral Health Address & Telephone:
895 Blue Hill Avenue
Dorchester, MA 02124
Phone: 617-822-7129

Waiting time: Walk-ins could have a 1-hour wait Languages: English, Spanish, French, Haitian Creole, Korean, various West African Transportation Google Maps

Harvest on Vine by St. Mary-St. Catherine of Siena Parish

49 Vine Street
Charlestown, ma 02129
Phone: 617-990-7314

Email: tmacdonald@stmarystcatherine.org Website: stmarystcatherine.org/resources/parish-directory/

Food Pantry: Each family receives approximately one week’s worth of food (e.g. pasta, rice, cereal, canned fruit, vegetables, soup, milk and meat and basic toiletries (e.g. toilet paper, tissue paper, soap). Each family may shop according to personal preference.  Shopping allows families to select the food they want, so that no food is wasted.

Service hours:

The second Saturday of every month at 10 am; the last Tuesday of the month at 2 pm

Requirements & Restrictions:

All residents of Charlestown in need are welcome. Registration occurs on the days of distribution, families looking to join should bring photo identification that indicates Charlestown residency.

Transportation Google Maps

Heading Home

The Schrafft Center
529 Main Street, Suite 100
Charlestown, ma 02129
Phone: 617-864-8140
Fax: 617-864-2541

Email: info@headinghomeinc.org Website: www.headinghomeinc.org/

Heading Home offers a variety of services available to individuals and families. These include:

Shelters & Emergency Services:
Dorchester and Roxbury Family Shelters: 6 emergency assistance shelters for 42 families.
Cambridge Shelter: Emergency shelter with capacity for 21 individuals.

Transitional Housing:
Medford Family Life Education Center: Emergency shelter for 6 families and transitional shelter for 2 families.
Transitional Apartments: 17 supported single-resident apartments for families receiving support services.

Permanent Housing:
Congregate Housing: Supported permanent housing provided for men and women with shared living spaces in Cambridge.
Scattered-Site Apartments
Permanent Housing Partnership: Permanent housing and intensive services for individuals with disabilities, provided through partnerships with housing development corporations.


If you are a homeless individual looking for housing, please contact Michael Montanille, Individual Services Intake Coordinator at 617.864.8140, ext. 119 or download a copy of their application for permanent housing online.

Service hours:

Varies by program

Requirements & Restrictions:

Different programs may have requirements; ask when applying.

Transportation Google Maps

Health Law Advocates

One Federal Street
5th Floor
Boston, ma 02110
Phone: 617-338-5241
Toll-free: 888-211-6168
Fax: 617-338-5242

Email: paralegal@hla-inc.org Website: www.healthlawadvocates.org/
Who to Contact: Paralegal/Intake Coordinator Services:

Health Law Advocate (HLA) is a non-profit law firm that provides free advice and representation to low-income Massachusetts residents experiencing difficulty accessing or paying for needed medical services. HLA is committed to ensuring universal access to quality health care in Massachusetts, particularly for those who are most at risk due to such factors as race, gender, disability, age, or geographic location.
Intakes by phone, mail, or email (via form on website) only.

Service hours:

M - F: 9am - 5pm; no walk-ins

Requirements & Restrictions:

Residents of Massachusetts only. Must be at or below 300% of the federal poverty line (about $36,420 a year for an individual, or $75,000 for a family of four).

No walk-ins.

Languages: English, Spanish, Able to assist in all languages through use of a language line Transportation Google Maps


1640 Washington Street
Boston, ma 02118
Intake/Resident Placement: 617-369-1578

Email: info@hearth-home.org Website: www.hearth-home.org/
Who to Contact: Intake/Resident Placement Services:

Hearth is a non-profit organization dedicated to the elimination of homelessness among the elderly.

Currently, Hearth, Inc. operates 174 units of permanent supportive housing located in six different buildings throughout the Greater Boston area.

In 2021, Hearth at Four Corners will open, adding 54 additional units.

Housing Applications can be found here. 

Service hours:

M - F: 9am - 5pm

Other Locations:

Representation at all major shelter locations.

Requirements & Restrictions:

Low income seniors age 55 and up

Waiting time: 1 to 3 weeks Languages: English, Spanish Transportation Google Maps

Holy Resurrection Orthodox Church

62 Harvard Ave
Allston, ma 02134
Phone: 617-787-7625

Email: open.door@hrocboston.org Website: hrocboston.org/

Open Door Soup Kitchen & St. Bridget’s Food Pantry

Service hours:

Open Door Dinner: Mondays 6 - 7pm

Transportation Google Maps

HomeStart, Inc.

105 Chauncy Street
Suite 502
Boston, ma 02111
Phone: 617-542-0338
Fax: 617-542-1454
Eviction Prevention Hotline: 617-542-1454

Email: homestart@homestart.org Website: www.homestart.org/

HomeStart provides affordable housing search services and homelessness prevention services to individuals and families. HomeStart also offers help in money management and training/technical assistance.

Housing Search
Their advocates work with clients from more than 50 shelters and programs to obtain apartments and subsidized housing. They provide support and compassion to help their clients navigate the difficult and complicated process of transitioning from a shelter to permanent housing. Their Housing Search services include several targeted initiatives for homeless veterans and a Rapid Re-Housing Program that administers rental start-up assistance and helps people rapidly move into market rate housing.

After moving into permanent housing, individuals and families face the greatest challenges to maintaining their housing. They help each participant reintegrate into the community; this may include money management programs, life skills training, and more. As of 2013 96% of their stabilization clients are still in housing one year later.

Homelessness Prevention
Their Prevention Program utilizes a combination of housing and stabilization knowledge, mediation techniques, legal advocacy, and flexible monetary funds to help high-risk households retain their housing and avoid going to shelters.

Housing First
The Housing First Program helps disabled individuals move directly from the streets and into permanent housing. HomeStart provides these individuals with wraparound support services as they obtain the life skills, physical and psychological attention they need to maintain housing.

Homeless Set Aside
In partnership with the City of Boston’s 15% homeless set-aside program, HomeStart operates a vacancy clearinghouse that matches people who are homeless with government-funded housing units in Boston. HomeStart conducts outreach to property management companies, streamlines the tenant application process, matches tenants to units, and provides tenants with follow-up support services.

Veteran Housing
In partnerships with the New England Center for Homeless Veterans, U.S. Department of Veterans Affairs, and the Boston Housing Authority, HomeStart’s advocates assist homeless military veterans and veteran families throughout the Greater Boston area in the housing search process and then provide them with upfront financial costs upon move-in.

Service hours:

Mon-Fri 9-12pm, 1-4:45pm (closed 12-1)
Since HomeStart is remote currently, it'd be better for clients to call or email instead.

Requirements & Restrictions:

To enter 105 Chauncy Street, you must present a valid form of ID at the front desk.

HomeStart’s Housing Search and Stabilization services generally use a closed referral process, please call to inquire about requirements. To inquire about receiving assistance from the Homelessness Prevention program, call (617) 542-0338 ext. 267 to speak with the Homelessness Prevention Hotline Coordinator.

Languages: English, Spanish Transportation Google Maps

Hope House

8 Farnham Street
Boston, ma 02119
Phone (Addiction Services): 617-971-9360
Fax (Addiction Services): 617-971-9366
Phone (Outpatient Services): 617-971-9370
Fax (Outpatient Services): 617-971-9366

Email: paul@hopehouseboston.org Website: hopehouseboston.org/
Who to Contact: Front Desk Services:

Hope House’s mission is to provide individualized treatment to those living with a substance use disorder (SUD). Individuals will receive education and support allowing them to pursue their life interests with families, employers, and be self-sufficient members of their communities.



Requirements & Restrictions:

Varies by program.

Transportation Google Maps

House of Hope, Inc. – Lowell

812 Merrimack Street
Lowell, ma 01854
Phone: +1-978-458-2870

Email: info@houseofhopelowell.org Website: houseofhopelowell.org/

House of Hope is dedicated to homeless families in Massachusetts, helping them gain stable housing.

Services include:

Service hours:

Mon-Fri: 9AM - 5PM


P.O. Box 231104
Boston, ma 02123-1104
Email: support@housingworks.net Website: www.infoweb.org/HousingSeekers.html

HousingWorks is a resource for Housing Advocates and Landlords to search and apply to all subsidized and affordable housing in New England. HousingWorks does not work with individuals or families; instead, they work with their case managers and advocates. HousingWorks lists all of the ex-offender housing they can locate.

People seeking low-income housing should watch the video (from the website link above). The video is recommended because it teaches you what you need to know *before* you search – and also helps you do the search at the same time. By the time you have finished the video, you will have also finished your housing search.

Requirements & Restrictions:

Online resources only; not available by phone or email.

iCater Job Training Program at Pine Street Inn

444 Harrison Ave
Boston, ma 02118
Phone: 617-892-7775

Email: wfd@pinestreetinn.org Website: www.pinestreetinn.org/programs/workforce-development
Who to Contact: Workforce Development Team Services:

Exciting opportunity to gain skills, earn income and join a supportive community. The Workforce Development department at Pine Street Inn runs two paid job training programs: iCater (food services) and iLaundry (housekeeping).  The program orientation is every eight weeks, and the programs last between four and six months.  This is a referral-based program—applicants can ask a case manager or clinician to help them apply.  The program has Job Placement Specialists and a Stabilization Specialist to help you continue your employment journey even after the program ends.

Service hours:

General inquiries: 9am-5pm, Monday-Friday.
Actual training program hours vary, with trainees beginning the program at a part-time schedule and moving to a full-time schedule after eight weeks.

Requirements & Restrictions:

This is a referral-based program; applications must be submitted by a case manager, clinician, or other provider. Applicants must be able to stand for long periods, bend, and lift up to 25 lbs. Additionally, applicants who have a history of SUD must have achieved at least 60 days of sobriety by the time of their enrollment. Because this program includes paid employment, applicants must submit proof of ID and work authorization to satisfy the I-9 form.

Waiting time: They have an orientation every eight weeks. Languages: Trainees must be able to use English proficiently in standard workplace situations as well as receive instructions and feedback from supervisors.

InnerCity Weightlifting (ICW)

PO Box 171313
Boston, ma 02117
Phone: 617-714-4529

Email: felicianot@innercityweightlifting.org Website: www.innercityweightlifting.org/

ICW offers their students the opportunity to learn a valuable skillset, personal training, and this experience allows students to meet clients from opposite socio-economic backgrounds, build an invaluable network, all while making a stable living.

ICW also offers a case management program where they offer their students the opportunity to become ready for employment through resume workshops, mock interviews, housing assistance, and more.

Service hours:

Mon-Thurs: 9am - 5pm
Fri: 9am- 2pm
(Hours may vary)

Other Locations:
  1. Kendall Square, Cambridge MA
  2. Dorchester, MA
Requirements & Restrictions:

Prioritize individuals who have been referred by courts, jails/prisons, and organizations but is willing to help any individual who has been a victim/perpetrator of gun violence.

Institute for Health and Recovery – Project Promise

255 River St
Mattapan, ma 02126
Phone: 781-974-7787

Email: jenniferquintana@healthrecovery.org Website: www.healthrecovery.org/projects/project-promise/
Who to Contact: Jennifer Quintana, Intake and Services Coordinator Services:

IHR, in collaboration with Boston Medical Center’s SPARK Center and Project RESPECT, designed Project Promise, a day treatment program serving pregnant and parenting women and their children, located at the SPARK Center, a model childcare program offering services for children and families whose lives are affected by medical, emotional and/or behavioral challenges. Promise serves pregnant /postpartum women and their children with counseling and recovery services to support parent/child.

Project Promise is now accepting referrals. To make a referral, please contact their Intake and Services Coordinator, Jennifer Quintana by phone or text at 781-974-7787 or by email at jenniferquintana@healthrecovery.org

Transportation Google Maps

Institution for Sexual Wellness

53 Winter Street
Weymouth, ma 02188
Phone: 617-479-4501
Fax: 617-479-8109

Email: info@instituteforsexualwellness.org Website: instituteforsexualwellness.org/

The Institution for Sexual Wellness provides evidence‐based comprehensive assessment, psycho-pharmacological and psycho-therapeutic sex offender treatment to individuals whose behaviors pose a high risk to themselves and/or others. Services offered include full clinical evaluations, dynamic risk assessments and treatment needs evaluation, interim evaluation, firesetting evaluations, forensic evaluation and consultation,  group and individual therapy, as well as psycho-pharmacological therapy.

Call the Institution for Sexual Wellness at (617) 479-4501 to schedule an initial appointment.

Service hours:

M-W: 9am-5pm, and flexibility as on a needs-be basis

Languages: English

Jamaica Plain Community Center, Adult Learning Program

144 McBride Street
Jamaica Plain, ma 02130
Phone: 617-635-5201

Email: jpccalp@gmail.com Website: jpccalp.wordpress.com/

The Jamaica Plain Community Centers Adult Learning Program (JPCCALP) is the ideal way to develop your skills in English, math, reading, and writing, and make progress towards your goals. They offer free day, evening, and online classes convenient for busy adults. ALP is a full-service program where students can begin at any level and advance through the highest levels.

Life-long learners gain the basic skills they need to receive their General Educational Development (GED), enter job training programs, and apply for higher education and employment opportunities. You can:


Service hours:

Office is open M - Th: 10am - 7pm

Languages: English, Spanish, French, Somali, Haitian Creole, and more. Transportation Google Maps

John F. Kennedy Family Services Center

15 Tufts Street
2nd Floor
Charlestown, ma 02129
Phone: (617) 241-8866 ext. 1352

Email: cgalvin@kennedycenter.org Website: www.kennedycenter.org/
Who to Contact: Crystal Galvin Services:

The Kennedy Center develops and operates high quality programs that serve a wide range of ages and needs to residents of Charlestown and the greater Boston community. Services provided:

Eldercare Services:

• Daily social activities
• Monthly educational speakers
• Monthly health screenings and health education presentations
• Case management services
• Translation & interpretation services in Spanish, English, and Chinese
• Pickup and delivery of prescriptions medications for isolated, frail, and home bound elders
• Medical Escorts for medical appointments
• Trips to local shopping malls and recreational events are provided
• Weekly Fair Foods distribution program
• Cooking and healthy eating classes
• Heating fuel assistance application processing
• Emergency support service referrals
• Health screening/services and health services referrals
• Weekly senior exercise programs
• Access to a computer lab and computer training

Education Services:

• Preschool Programs
• Toddler Childcare/Early Head Start
• After-school Program
• Parent Handbooks

Community Services:

• Information and referrals to education and job training programs
• Weekly food distribution programs in collaboration with Fair Foods
• Positive parenting classes and food shopping on a budget
• Healthy cooking classes and food shopping on a budget
• Classes in budget preparation and financial literacy training
• Assistance in accessing all forms of local, State, Federal, and corporate low-income support services such as fuel assistance, food stamps (SNAP), housing vouchers, WIC, Summer Works jobs, and low cost internet and computers, etc.
• Emergency support services for those that are: in need of food, clothing, shelter, transportation services to critical appointments; information about and/or referral to organizations that provide services for individuals/families dealing with issues of domestic violence, substance abuse/addiction, and/or mental health concerns.
• Information and referrals for basic health screening services for children and adults.
• Annual Holiday Gift Drive that provides seasonal gifts for over 500 children from low income families.
• Annual Community Pot Luck Luncheon.

Languages: English, Spanish, Chinese

John Jay College Institute For Justice And Opportunity

555 West 58th Street
Suite 603
New York, ny 10019
Email: mbond@jjay.cuny.edu Website: justiceandopportunity.org/

The mission of the Institute is to open doors and eliminate barriers to success for people who have been involved in the criminal legal system. The Institute creates access to higher education and pathways to satisfying careers. They also advocate for the right to housing, employment, healthcare, and other human rights for individuals with criminal convictions.

1. The Institute’s Educational Pathways allow students who have been involved with the criminal legal system to pursue higher education
The Pathways:

2. Bridging the worlds of workforce development, higher education, and criminal justice reform, Career Pathways prepare people for successful careers in human services and community justice
The Pathways:

Other Locations:

College Initiative
555 West 58th Street, Suite 609B
New York, New York 10019

Transportation Google Maps

Just-A-Start Corporation

1035 Cambridge Street
Cambridge, ma 02141
Phone (Main Office): 617-494-0444
Fax: 617-494-8348

Email: contact@justastart.org Website: www.justastart.org/
Who to Contact: Varies by program, see Services description for contacts Services:

Provides affordable housing, education, training, community engagement, and supportive services, including:

Cambridge Biomedical Careers Program: This free 9-month training program (September–May) prepares participants for entry-level jobs in the biotechnology, life sciences, and medical research industries, and supplies local employers with work-ready, diverse employees. The laboratory training is done in partnership with Bunker Hill Community College. In the program, students also receive job readiness training such as preparing a resume, interviewing, and job search, and are introduced to industry professionals through career talks and employer site visits. After graduation, students receive follow up services for up to one year, until they are placed in relevant employment.

There is no tuition fee. Applications are accepted April through August. Eligibility requirements include: a GED or HS diploma, Massachusetts residency (primarily Cambridge, Boston, and MetroNorth), income eligibility, age 18+, and good reading and math skills.

Contact: 617-918-7520

Information Technology Careers Program
The JAS IT Career Program is a FREE educational and career skills training program that prepares individuals for Computer User Support Specialist positions in any business environment. The program is ideal for people who are looking for a new career or are entering the job market for the first time.
Through this training module students are able to obtain stackable industry recognized credentials and certificates (i.e. CompTIA, CompTIA A+, etc.)

Contact:  617-918-7520

YouthBuild/Just-A-Start: JAS YouthBuild is a comprehensive youth development program for 16 to 24 year-old out of school youth that provides education leading to grade level increases and credential attainment (high school diploma or HiSET – formerly GED); career exploration and employment skills building (with a construction/facilities maintenance and/or healthcare focus); and leadership and life skills training. Through their housing community service work experience, youth gain occupational skills leading to HBI PACT and OSHA certificates (industry recognized credentials), in addition to applied academic skills and leadership development. JAS YouthBuild also provides comprehensive guidance, counseling, case management, and support services. Youth who complete the program transition to employment, training, and/or college and receive intensive follow-up support for at least one year, with additional support beyond.

Contact:  youthbuild@justastart.org or 617-918-7506

Home Improvement Programs: Provides assistance in managing home improvement projects and helps homeowners, condominium associations, and landlords secure financing for housing improvements. JAS’s experienced rehab specialists guide clients through the entire process, from application to completion.

Contact: 617-918-7514

Homeowner Services:
JAS offers an array of services to meet the ongoing needs of low and moderate income homeowners in Cambridge. These services include: technical assistance with property maintenance and repair; advisory services for condominium association finances, management, and compliance; education and training courses; and leadership development for condominium associations.

Contact: 617-918-7514

Real Estate Development Projects:
As part of its core mission, Just-A-Start (JAS) develops and owns affordable apartments that allow low and moderate income residents to live in Cambridge at rents that are within their means. JAS currently owns nearly 600 units and has partnered with Maloney Properties and Wingate to provide the portfolio with professional management. If you are interested in affordable rentals in Cambridge, please contact Maloney Properties and Wingate for more information.

Mediation/Conflict Resolution:
To avoid evictions and/or homelessness, Just-A-Start (JAS) professionals mediate and help resolve disputes between tenants, landlords, homeowners, and others by creating a safe, neutral forum in which meaningful dialogue can occur. Mediation allows parties to understand each other’s perspectives, explore options, and come up with a resolution that everyone feels comfortable moving forward with. Through these efforts, JAS has helped thousands of individuals reach compromise and address conflicts before they spiral out of control, often preventing unnecessary eviction. For qualifying cases, JAS professionals also provide mediation to resolve consumer disputes referred through district courts or the Massachusetts Attorney General’s Office.

Contact:  617-918-7518


Other Locations:

1175 Cambridge St. Cambridge

Requirements & Restrictions:

Bring your Social Security card, birth certificate and proof of address.

Transportation Google Maps

Justice Resource Institute (JRI)

160 Gould Street, Suite 300
Needham, ma 02494
Phone: 781-559-4900
Fax: 781-599-4901

Website: jri.org/

JRI works in partnership with individuals, families, communities and government to pursue the social justice inherent in opening doors to opportunity and independence. JRI offers a wide array of services including: long-term intensive residential treatment programs and short-term stability support for youth, youth education programs, outpatient mental health services, in-home and community-based, residential and day programs for individuals who have developmental disabilities, foster care and childhood services, and specialized health and housing services for individuals living with and at risk for HIV and HCV.

Service hours:

Mon-Fri: 9am - 5pm

La Alianza Hispana

1000 Massachusetts Avenue
Boston, ma 02118
Phone: 617-427-7175
Fax: 617-442-2259

Email: info@laalianza.org Website: www.laalianza.org/

La Alianza Hispana is a community-based organization providing culturally and linguistically appropriate health and education programs to the Latino Community of Greater Boston.


COVID-19 Update

Service hours:

M - F: 9am - 5pm

Requirements & Restrictions:


Languages: Spanish, English Transportation Google Maps

Lamour Clinic Health Institute

44 Diauto Drive
Randolph, ma 02368
Phone: 781-885-7252

Email: info@lamourclinic.org Website: lamourclinic.org/

Lamour Clinic Health Institute offers community-based services for adults, children, and adolescents focused on restoration, enhancement, maintenance of health and wellness, and alleviation of symptoms that interfere with daily life. Please refer to the Lamour Clinic Health Institute website for a full list of programs for Geriatrics, Adults, Adolescents, and Children.

Service hours:

M-Th: 8:30am-7:30pm
F: 8:15am-5pm
Sat: 9am-4pm

Other Locations:

Medford, MA.
Dorchester, MA.

Languages: Cambodian, Cape Verdean Creole, Chinese, English, French Creole, Hatian Creole, Portuguese, Spanish, Vitenamese

Lawyers Clearinghouse

7 Winthrop Square
2nd floor
Boston, ma 02110
Phone:: (617) 544-3434 ext. 110

Email: sthekkeparayil@lawyersclearinghouse.org Website: lawyersclearinghouse.org/
Who to Contact: Legal Clinic Manager Services:

The Lawyers Clearinghouse operates free legal clinics throughout the year at eight shelter and social services locations, where volunteer lawyers from Boston law firms and in-house legal departments take pro bono cases for homeless and very low-income individuals. In order to qualify, clients must be homeless, using shelter services, or otherwise income eligible for free legal services.

Due to public health and safety concerns surrounding the current coronavirus outbreak, the Legal Clinic is now operating remotely. They still want to serve clients in need of civil legal assistance. Please contact Clinic Manager Sean Thekkeparayil to discuss your civil legal matters: 617-544-3434 ext. 110 or email.


Other Locations:

Clinics are operated at the following locations:

Boston Healthcare for the Homeless Program (BHCHP)
Address: 780 Albany St. Boston, Ma. 02118
Contact: Nicole (857) 654-1081

Bridge Over Troubled Waters
Address: 47 West St. Boston, MA. 02111
Contact: Lindsay (617) 423-9575 ex. 207

Cardinal Medeiros Center
Address: 1960 Washington St. Boston, MA. 02118
Contact: Muriel (617) 619-6962

Metro Housing Boston
Address: 1411 Tremont St. Boston, MA. 02120
Contact: Felisha (617) 425-6650

Pine Street Inn
Address: 444 Harrison Ave. Boston, MA. 02118
Men’s contact: Ken (617) 892-9230
Women’s contact: Julie (617) 892-9318

Southampton Shelter
Address: 112 Southampton St. Boston, MA. 02118
Contact: Pedro (617) 534-6136

St. Francis House
Address: 39 Boylston St. Boston, MA. 02116
Contact: Fabiana (617) 457-1034

Women’s Lunch Place
Address: 67 Newbury St. Boston, MA. 02116
Contact: Minerva (617) 267-8104

Woods Mullen Shelter
Address: 794 Massachusetts Ave. Boston, MA. 02118
Contact: Diniz (617) 534-7157

Legal Services Center CORI Sealing Initiative

122 Boylston Street
Jamaica Plain, ma 02130
Phone: 617-522-3003
Intake line: 617-390-2524

Email: safetynetproject@law.harvard.edu Website: www.legalservicescenter.org/get-legal-help/safety-net-project/lsc-cori-sealing-initiative/

The Legal Services Center of Harvard Law School has created a CORI Sealing Initiative to serve those who face severe obstacles in finding housing and employment due to their criminal record. The Legal Services Center of Harvard Law School hold CORI workshops at the center, which is next to the Stony Brook T stop, every month, but they also are available during regular business hours every weekday.

Workshops: Every third Tuesday of the month from 4:00 PM – 6:00 PM, they hold a CORI sealing workshop during which volunteers, advocates, and lawyers consult anyone who comes in to access their record and to help potential clients understand and navigate the sealing process. Sign up at this link: http://bit.ly/lsc-cori-sealing

The Safety Net Project at LSC has expanded its work representing people with denials of Social Security disability benefits, SNAP assistance, and other public benefits to include representation of individuals seeking to seal or expunge information of their MA criminal record (also known as CORI).

Service hours:

The Legal Services Center is currently closed to in-person interactions due to COVID-19 restrictions. All activities are being conducted offsite/remotely. At your convenience, please leave a message with your name and the best phone number and time to reach you on the Safety Net Project intake line (617 390 2524) and they will call you back as soon as possible to set up an in-person phone or video conference (zoom/FaceTime/Skype) interview. You can also reach them by emailing safetynetproject@law.harvard.edu.

Requirements & Restrictions:

Low and moderate-income residents of Greater Boston, veterans, and military family members from anywhere in MA.

Waiting time: No waitlist. Call back times are being impacted by COVID-19 restrictions with delays of 2-5 days. Languages: English and Spanish speakers on staff, all other languages including American Sign Language available as needed

Literacy Volunteers of Massachusetts – Boston

10 Post Office Square
Suite 800
Boston, ma 02109
Phone: 617-367-1313
Toll-free: 888-466-1313

Email: ellen@lvm.org Website: www.lvm.org/
Who to Contact: Ellen Blaney, LVM-Boston Coordinator Services:

Free, confidential and individualized tutoring for 2 hours per week in basic literacy and ESOL scheduled for mutually convenient times at public locations convenient to the student and tutor.

Depending on health restrictions in place at any given time due to COVID-19, tutor/students may be restricted to remote tutoring only.

Service hours:

Office hours are M - F: 9am - 5pm. Please call for an appointment. Tutoring is flexibly scheduled between the volunteer tutor and the adult student for mutually convenient times.

Requirements & Restrictions:

Must be over 16 and not currently enrolled in a public school. Primary service population is adults who read below the 6th grade level. No walk-ins; call for appointment.

Waiting time: Their waiting list varies. The average wait time is 6 to 12 months. Transportation Google Maps

Loaves and Fishes, First Korean Church

First Korean Church
35 Magazine St
Cambridge, ma 02139
Website: www.firstkoreanchurch.org/Home/Ministry#mealProgram

Serves a buffet dinner every Saturday at 5:30. Food pantry also available.

Transportation Google Maps

Louis D. Brown Peace Institute

15 Christopher St.
Dorchester, ma 02122
Phone: 617-825-1917
Fax: 617-265-2278

Email: info@ldbpeaceinstitute.org Website: www.ldbpeaceinstitute.org/

The Louis D. Brown (LBD) Peace Institute is a center of healing, teaching, and learning for families and communities impacted by murder, trauma, grief, and loss. The LBD Peace Institute offers various services for survivors of trauma and families of incarcerated loved ones services as well as the Survivors Leadership Academy.

Louis D. Brown Peace Institute provides services that are consistent and compassionate for families of murdered loved ones and families of incarcerated loved ones to prevent cycles of retaliatory violence.

Services include:

Margaret Fuller Neighborhood House

71 Cherry Street
Cambridge, ma 02139
Phone: 617-547-4680
Fax: 617-497-0166

Email: info@margaretfullerhouse.org Website: www.margaretfullerhouse.org/

The mission of the Margaret Fuller House (MFNH) is to strengthen and empower youth, families, and community residents. They work to address the economic, social, and political inequities that shape the lives and futures of Cambridge area residents.


Service hours:

Depends on program, check website.

Languages: English with translation software assistance if needed. Transportation Google Maps

Massachusetts Access to Recovery (ATR)

Toll-free and Confidential Help Line: 1-855-491-4567

Email: atr@ahpnet.com Website: www.ma-atr.org/

Access to Recovery (ATR) is a government-funded program in Massachusetts that gives adults in early recovery from substance use disorders (SUDs) wider access to a full range of community services that can help them be successful in their recovery. ATR operates in four regions: Boston, Springfield/Holyoke, Worcester, and New Bedford. ATR provides services to help participants on the road to recovery. The 6-month program supports recovery with five types of services:

1) Individualized Recovery Coaching

2) Basic needs purchases (e.g. transportation passes, clothing, hygiene products, government ID cards/driver’s license, cell phones, gym membership, children’s items, etc.)

3) Career Building Initiative to help participants explore careers, become more employable, and to find a job. ATR participants are able to enroll in job readiness programs and occupational training programs focused on CORI (Criminal Offender Record Information)-friendly jobs. Participants can receive Work-Study Benefits (WSBs) of $10 per hour for every session hour they attend during a training program.

4) Sober Home Service provides eligible ATR participants with up to 5 months of rental assistance in a MASH Certified Sober Home, as well as individualized support through a Recovery Coach to help the individual adjust to this transitional living environment and work towards self-sufficiency.

5) Care Coordination through an ATR Coordinator to tie all the pieces together.

Service hours:

Help Line: Mon. - Thur. 9am - 4pm (excluding holidays)

Other Locations:

In Greater Springfield, contact:
IHR (Institute for Health & Recovery)
155 Maple Street, Suite 304
Springfield, MA 01105
Fax: (413) 301-6173

ATR Coordinator: Jackie Segarra (617) 845-6403
ATR Coordinator: Paul Alves (413) 237-0049

For the Downtown Boston Office, contact:
IHR (Institute for Health & Recovery)
105 Chauncy Street, Suite #602
Boston, MA 02111
Fax: (617) 661-7277

ATR Coordinator: Patricial Exilus (617) 645-7668
ATR Coordinator: Raymond Joyner (617) 999-9055
Client Services Coordinator: Stella Stewart (617) 849-6994 (New Intakes Only)

For the South Boston Office, contact:
Gavin Foundation
70 Devine Way
South Boston, MA 02127
Fax: (857) 496-0266

ATR Coordinator: Stephen Steele (857) 496-7339
ATR Coordinator: Rebecca Reilly (857) 496-734
ATR Coordinator: Kathy Curley (857) 496-7343

In New Bedford, contact:
Gavin Foundation
13 North 6th Street
New Bedford, MA 02740
Fax: (774) 328-9075

ATR Coordinator: Jenny Baker (508) 742-6640

In Worcester, contact:
Gavin Foundation
101 Pleasant Street, Suite #101
Worcester, MA 01609
Fax: (508) 459-9112

ATR Coordinator: John Abbott (508) 459-9645

Requirements & Restrictions:

PARTICIPANTS CANNOT REFER THEMSELVES. In order to be referred, individuals must already be working with a treatment provider who is authorized to make ATR referrals. ATR only accepts referrals from authorized referral portals. Check with your provider to see if they’re authorized to make ATR referrals, or contact the BSAS Substance Use Helpline to discuss your options.

Massachusetts Association for the Treatment of Sexual Abusers (MATSA)

P.O. Box 920811
Needham, ma 02492
Phone: 857-244-1413

Email: MSRobin500@aol.com Website: matsa.info/

This is a professional association of clinicians and other professionals in the field of sex offender evaluation and treatment. The MATSA Resource Directory, a list of treatment providers, is available here. Messages should be left on the answering machine.

Massachusetts Ave. Baptist Church: Project MANNA

146 Hampshire Street
Cambridge, ma 02139
Church Office: 617-868-4853
Fax: 617-868-1511

Email: info@massavebaptistchurch.com Website: www.massavebaptistchurch.com/project-manna/

Project Manna is the Massachusetts Avenue Baptist Church’s outreach to the displaced and the community. Under the direction of Rev. Brenda A. Brown, Executive Director, nutritional assistance is provided to enhance the quality of life and decrease the incidence of hunger for low-income families and individuals

The Project Manna Soup Kitchen has resumed on Mondays ONLY from 1:30 p.m. to 2:30 p.m. Due to COVID-19 meals are served on a takeout basis only.

Once per month outreach to the community also includes the Epic Program, a food pantry that feeds an average of 100 families per month. Notifications for upcoming food pantries and Project Manna related events can be found on this page.

Requirements & Restrictions:

Must bring ID.

Transportation Google Maps

Massachusetts Bar Association Lawyer Referral Service

20 West Street
Boston, ma 02111
Phone: 617-654-0400
Toll Free: 1-866-627-7577
Fax: 617-338-0503

Email: lrs@massbar.org Website: www.masslawhelp.com/

Callers are given a referral to a member of the Massachusetts Bar Association (MBA), if appropriate, or are referred to an MBA public service program, a state or local agency, or a legal services agency for possible free representation. All calls are screened for income. Referrals to MBA attorneys are based on legal need (on both criminal and civil issues), geographic convenience, and the caller’s financial situation.

MBA/LRS Automatic Referrals now available at www.MassLawHelp.com. Individuals looking for a lawyer will be able to get the name of a qualified MBA attorney instantly — 24 hours a day, seven days a week — after filling out a brief online form. The website’s improved capability will benefit legal consumers and LRS panel members by making connections even more accessible. Users will be sent an email listing the name, address, telephone number and email address of the attorney. The attorney will also receive an email containing the user’s contact information, including telephone number and email address.
Anyone needing a reduced fee referral will be asked to contact the LRS via telephone to determine their eligibility. The LRS will also continue to provide referrals by phone during normal business hours at (617) 654-0400 or toll-free (866) MASS-LRS/(866) 627-7577.

Dial-a-Lawyer: On the first Wednesday of every month, between 5:30pm – 7:30pm, MBA attorneys will answer legal questions (on any area of the law both criminal and civil) on the telephone; there is no fee. The telephone number for this service is 617-338-0610, 877-686-0711 (toll-free).

Service hours:

M - F: 9am - 4:45pm. No walk-ins please.

Languages: Translator services available for many languages Transportation Google Maps

Massachusetts Bay Transportation Authority (MBTA)

10 Park Plaza
Suite 5610
Boston, ma 02116
Phone : 617-222-3200
Toll-free: 1-800-392-6100
TTY: 617-222-5146
Elevator/Escalator Hotline: 617-222-2828

Website: www.mbta.com/
Who to Contact: Customer Support Services Services:

The MBTA operates the greater Boston public transportation system. The MBTA no longer uses tokens. The system now uses a plastic CharlieCard or paper CharlieTicket.

Information on special rates for Seniors and Disabled/Handicapped, higher fares which may apply to longer distances, Commuter Rail passes or single rides, MBTA Boat tickets and passes, and the purchase of annual passes can be obtained at many subway stations or from the website. At locations where purchasing a ticket is not possible, a commuter may be able to pay on the bus or train; a surcharge may apply.

For travel information, schedules, comments, or complaints:
– Visit the website: www.mbta.com
– Call toll free: 1-800-392-6100 (Deaf or Hard of Hearing: TTY 617-222-5146)

Schedules and maps can also be obtained at many subway stations.

For COVID-19 updates please click here.

Service hours:

See website for T, bus, and commuter rail hours

Languages: Website information offered in: Arabic, Chinese, French, Haitian Creole, Italian, Khmer, Korean, Polish, Portuguese, Russian, Spanish, and Vietnamese Transportation Google Maps

Massachusetts Child Abuse Emergency Line

Phone: 1-800-792-5200

Website: jbcc.harvard.edu/child-risk-hotline

The Massachusetts Child Abuse Emergency Line operated by Judge Baker Children’s Center functions as the after-hours service for the MA Department of Children and Families (DCF). DCF is the state agency charged with the responsibility of protecting children from child abuse and neglect. A 50+ member staff is trained to assess the urgency of each call, elicit critical information, and provide a sympathetic ear. In situations where children are at imminent risk, an emergency response is initiated, with DCF field staff launching the investigations. Services are provided by phone only. The Emergency Line is NOT able to provide services on its website or by email.

Service hours:

Weekdays: Monday –Thursday 5:00 pm – 9:00 am (of the next morning)
Weekends: Friday 5:00 pm – Monday 9:00 am
Holidays: Friday 5:00 pm – Tuesday 9:00 am for Monday holidays; 5:00 pm of the day preceding a weekday holiday – 9:00 am of the weekday after the holiday

Massachusetts Commission Against Discrimination (MCAD)

1 Ashburton Place, Suite 601
Boston, ma 02108
Phone: 617-994-6000

Email: mcad@mass.gov Website: www.mass.gov/mcad

The MCAD investigates and prosecutes Complaints of Discrimination that occur in Employment, Housing, Public Places, Access to Education, Lending, and Credit. They also offer training to help prevent discrimination from occurring.

An individual who lives or works in Massachusetts and feels they have been discriminated against can come to one of the MCAD offices and file a complaint. It will then be investigated by staff on their behalf. MCAD enforces the state’s anti-discrimination laws in these areas: employment, housing, credit, public accommodations, and access to education.

Individuals applying for a job should be aware of what employers may ask a prospective employee prior to hiring. Massachusetts law guarantees that no person shall be denied the right to work because of his or her race, color, religion, national origin, sex, sexual orientation, genetics, active military personnel, gender identity, age (over 40), criminal record (on job application), or mental or physical handicap/disability.

Individuals applying for admission to schools, universities, and other educational institutions in Massachusetts are protected from discrimination based on race, color, religious creed, national origin, sex, criminal record (on application for admission), blindness, deafness and retaliation.

You can file a complaint in person. No appointment is necessary. In-person appointments are required for most non-housing complaints. You can also file a complaint by attorney via mail.

There is no fee to file a complaint. You may decide to seek an attorney to represent you in the process. If so, the attorney will discuss with you what his or her fee will be. However, the Massachusetts Commission Against Discrimination never collects a fee from someone who files a complaint.

During the COVID-19 health crisis, the MCAD has made temporary emergency changes to its processes and procedures, including the closing of its offices to the public. If you wish to file a Complaint of Discrimination, please call 617-994-6000 to schedule a call with and MCAD intake specialist, or have your attorney email requesting instructions for filing on your behalf.

Service hours:

M - F 8:45am - 5pm

Other Locations:

MCAD Springfield Office
436 Dwight Street, Room 220
Springfield, MA 01103

MCAD Worcester Office
484 Main Street, Room 320
Worcester, MA 01608


Requirements & Restrictions:

In all but a few exceptions, the MCAD cannot accept complaints based on incidents over 300 days old. You should review the MCAD Questionnaires

You should bring with you any relevant names, addresses, or telephone numbers, witnesses’ names, and any other paperwork that will help investigate and establish your allegation of unlawful discrimination. You should also be able to give the date the alleged discrimination occurred.

For an employment case: You should have your employer’s name, address, the approximate number of employees, and the name of the parent company, if applicable.

For a housing case: Supply the landlord’s or property manager’s name, the real estate company’s name, or the real estate agent’s name, if appropriate.

For public accommodations: Bring the name of the owner or manager of the establishment.

Languages: English, Portuguese, Creole, Chinese Transportation Google Maps

Massachusetts Department of Criminal Justice Information Services-CORI Unit

200 Arlington Street, Suite 2200
Chelsea, ma 02150
Phone: 617-660-4640
Fax: 617-660-4613

Email: iCORI.INFO@state.ma.us Website: www.mass.gov/criminal-record-check-services
Who to Contact: Front Desk Services:

CORI Unit Overview: The Criminal Offender Record Information (CORI) Support Services Unit provides CORI to registered organizations, non-criminal justice agencies such as schools, day care centers, home health aides, youth athletic coaches, and municipal government agencies. Individuals may also obtain a copy of their personal criminal record from the CORI Support Services Unit.

The Unit also assists in correcting inaccurate criminal records, investigates complaints of improper access to or dissemination of CORI, and provides legal assistance on matters relating to the CORI law to police, prosecutors, judges, and the public.

For additional information, or answers to questions not found on the CORI Unit website, please contact the Department of Criminal Justice Information Services CORI Unit at (617) 660-4640.


Service hours:

M - F: 8am - 6pm (does not offer walk-in service)

Transportation Google Maps

Massachusetts Department of Housing and Community Development (DHCD)

100 Cambridge St., Suite 300
Boston, ma 02114
Phone: 617-573-1100
Toll-Free: 877-418-3308
TTY: 617-573-1140
Fax: 617-573-1120

Website: www.mass.gov/orgs/housing-and-community-development

The  DHCD website contains a number of resources on general Housing and Community Development issues. Visit this link for an extensive list of DHCD programs. See descriptions of Fuel Assistance and Emergency Assistance programs below.

Low Income Home Energy Assistance (LIHEAP)
Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.

Call your local agency for application and information on available programs. A listing of local agencies is available on the LIHEAP webpage. You can also call statewide the toll-free HEATLINE at 1-800-632-8175 to get a number for your area. Or call DHCD’s Division of Community Services at 617-573-1400.

Eligible Applicants: Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income.

How to Apply: First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.

The Division of Housing Stabilization (DHS) 
Provides emergency shelter and emergency assistance to those who are homeless or at risk of becoming homeless through several different programs

Eligible Applicants: Eligibility requirements vary by program. Visit the DHS website for more information or call DHS at 617-573-1370 or toll free at 877-418-3308 (TTY 617-573-1140).

For information on how to apply for housing assistance please visit:

Service hours:

Office hours vary depending on location. DCHD General Office Hours: M - F 8:45am - 5pm

Other Locations:

Fuel Assistance Offices
Boston: Action for Boston Community Development, Inc. (ABCD)
178 Tremont Street, Boston 02111
(617) 357-6012

Chelsea, Revere, Winthrop:
Community Action Program Intercity, Inc. (CAPIC)
100 Everett Street, Unit 14; Chelsea 02150
(617) 884-6130

Cambridge & Somerville
City of Cambridge, Department of Human Services
51 Inman St. Cambridge, 02139
(617) 349-6200

Quincy: Quincy Community Action
1509 Hancock Street, 3rd Fl. Quincy, 02169
617-479-8181, 1-800-637-2011 – Toll Free

Requirements & Restrictions:

Income restrictions apply.

Transportation Google Maps

Massachusetts Department of Transitional Assistance (DTA)

600 Washington Street
Boston, ma 02111
DTA Assistance Line: 1-877-382-2363
Fax: 617-348-5479

Website: www.mass.gov/eohhs/gov/departments/dta/

The Massachusetts Department of Transitional Assistance, or DTA, is the state agency that administers direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as provides workforce training opportunities.

Food Assistance (www.mass.gov/snap)
Supplemental Nutrition Assistance Program/SNAP: Formerly the Food Stamps Program, SNAP benefits are provided by the federal government and administered by DTA. Residents of the Commonwealth who participate in SNAP are families with children, elders and disabled.

DTA SNAP Outreach Partners: DTA partners with over 90 organizations across the state to offer SNAP application assistance. Outreach partners can help households complete a SNAP application, interim report and recertification, understand the application process, gather and submit required verifications and remain eligible for SNAP by helping with the recertification process. Find a partner at www.mass.gov/snap-outreach

Economic (Cash) Assistance (www.mass.gov/dta/assistance)
Transitional Aid to Families with Dependent Children (TAFDC): Provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little to no assets or income. Participants receive child care and transportation support associated with job assistance and can access a number of supportive referrals to substance abuse and/or mental health services, and domestic violence specialists. As part of TAFDC, participants may be required to perform a work-related activity in order to receive benefits.

Emergency Aid to the Elderly, Disabled, and Children (EAEDC): Provides cash assistance to those in need to stabilize their lives. Recipients must meet certain eligibility criteria.

Supplemental Security Income (SSI): Cash assistance program administered by the Social Security Administration for the elderly (over age 65) and disabled. Assists the elderly and certain categories of long-term disabled residents to receive SSI benefits. For more information on SSI eligibility, contact the Social Security Administration.

Employment Services Program (ESP) (www.mass.gov/dta/work)
Assists clients in finding jobs, resolving barriers to employment and providing a way to self-sufficiency. ESP is an employment-oriented program that is structured within the following two areas:

Employment Programs: Provides clients with the basic skills, education, occupational skills and support services needed to acquire and retain jobs.

Support Services: Offers a variety of programs to support clients to acquire and maintain employment. Some of these supports include coordination of child care and transportation services as well as referrals to supports offered by other state agencies.

Help for Victims of Domestic Violence on Public Assistance(www.mass.gov/dta/domesticviolence)
The DTA Domestic Violence Unit has domestic violence specialists to help households address safety concerns and address barriers to program participation. The DV unit bridges DTA to other domestic violence service providers. To contact a Domestic Violence specialist, call your local office and ask to be connected with the Domestic Violence specialist.

Application Information Unit: 1-800-249-2007; M-F: 8:45am – 5pm.
Provides information and answers questions on how to apply for assistance and for services offered by DTA.

Service hours:

DTA Assistance Line: Mon. - Fri. 8:15am - 4:45pm

Other Locations:

DTA SSI Centralized Office
245 Commercial Street, Malden, MA 02148 781-388-7300
Serves SSI clients who live alone and receive Supplemental Nutrition Assistance Program (SNAP) benefits through Bay State Cap. SSI clients wanting to apply for additional benefits should contact their local DTA office. If you are unsure of where to call, please call the Application Information Hotline at 1-800-249-2007.
M – F: 8am – 5pm

Nubian Square, 2201 Washington Street, 02119; 617-989-6000
Any of numerous buses going to Nubian Square.
M – F: 8am – 5pm

Boston, Newmarket Square
1010 Massachusetts Ave. 02118; 617-989-2200
Bus: #8 from Nubian Square or bus: #10 from Andrew Station or Copley Square.
M – F: 8am – 5pm

80 Everett Ave, Chelsea; 617-551-1700
M – F: 7am – 5pm

Boston DTA SNAP Outreach Center: Boston Medical Center
One Boston Medical Center Place, Boston, MA
Languages spoken: Spanish, English
F: 9 – 5

Boston DTA SNAP Outreach Center: Codman Square Health Center
637 Washington Street; Dorchester, MA
Languages spoken: English
F: 9 – 4

Quincy DTA SNAP Outreach Center: Quincy QCAP
1509 Hancock Street; Quincy, MA
Every M and every other Th: 8:30am – 4:30pm

Somerville DTA SNAP Outreach Center: Somerville Lift Program
366 Somerville Ave, Somerville, MA
Every Wednesday

Requirements & Restrictions:

Different programs have different eligibility requirements. Ask about requirements for specific programs. Ask what you should bring when you apply for a specific program. Application to most programs will require identification with name and address, proof of income, and social security numbers for all members of your household; they may also ask to see your discharge papers.

Transportation Google Maps

Massachusetts Department of Veterans’ Services

600 Washington Street. 7th Floor
Boston, ma 02111
Phone: 617-210-5480
Fax: 617-210-5755

Website: www.mass.gov/veterans/
Who to Contact: Local Veterans’ Services Officer Services:

The mission of the Department of Veterans’ Services is to advocate on behalf of all the Commonwealth’s veterans and provide them with quality support services and to direct an emergency financial assistance program for those veterans and their dependents who are in need.

Actions & Services

Service hours:

Monday-Friday, 8:45 AM - 5:00 PM
Closed on state holidays

Transportation Google Maps

Massachusetts Dept. of Transportation, Registry of Motor Vehicles Division (RMV)

PO Box 55889
Boston, ma 02205
Phone (From area codes 339, 617, 781, and 857, or from outside Massachusetts): 857-368-8000
Phone (From all other Massachusetts area codes): 800-858-3926
TTY: 800-858-3926

Website: www.massrmv.com
Who to Contact: Customer Assistance Services:

The Registry of Motor Vehicles provides licenses or permits required to own or operate a vehicle in Massachusetts. Documentation required for many transactions are:

  1. A valid Social Security card or a valid passport.
  2. Three pieces of identification which will establish date of birth, proof of signature and Massachusetts residency.

To replace a lost license or ID: Complete the appropriate form obtained at the RMV office or from the web site. The replacement fee is $25. However, you may be able to renew your license now if you are within one year of your expiration date.

To renew a license: To renew your license, complete a Class D, M, or D/M License and ID Card Application. This form is available at any RMV branch or you may download it from the Download Forms section of the RMV website. Bring the completed form, the $50 renewal fee, and required documentation to any RMV full service office or license express.

If your license expired less than 4 years ago, you will have to pass the vision test and present the documentation in (1) and, possibly, proof of Massachusetts residency.

To obtain a new Massachusetts ID: If you are 21 or older and do not hold a Massachusetts Driver’s license, you can obtain a Massachusetts Liquor ID. The fee is $25. If you are at least 16 years old, but under 21, and do not have a Massachusetts Driver’s license, you can obtain a Massachusetts ID. The fee is $25. You will have to present the documentation listed above in (1) and (2). Follow the instructions on the ‘Obtaining a Massachusetts ID’ (http://www.massrmv.com/rmv/license/13bMAID.htm) webpage on the RMV website for specific instructions.

The Registry of Motor Vehicles allows staff from Parole Re-entry Centers (RRC) to substantiate documentation required to obtain a Massachusetts ID for individuals who have served time in Massachusetts facilities and who are in the DOC/HOC databank. Parole re-entry staff will then take the returning citizen to the RMV office and work with the registry staff until an ID is approved. There is a $25 fee for the ID.

The Quincy Parole Board’s Regional Re-entry Center can be contacted at 617-376-6260. The Center covers Brighton, Dorchester, Cambridge, Charlestown, Chelsea, East Boston, Jamaica Plain, Mattapan, Hyde Park, Roslindale, Roxbury, West Roxbury, Brookline, North End, South End, Somerville, Everett, Revere, Winthrop, Malden, and Milton.

Call the RMV at 857-368-8000 (for those outside Massachusetts or in area codes 339, 617, 781, or 857) or 800-858-3926 (for all other Massachusetts area codes not listed)

For RMV COVID-19 Information please visit the website. 

Service hours:

M - F: 9am - 5pm

Other Locations:

9c Everett Street, Revere, MA
Open M – F: 8am – 5pm

Watertown, In the Watertown Mall
550 Arsenal Street, Watertown, MA
Open M – W and F: 9am – 5pm and Th: 10am – 6pm

4210 Washington Street, Boston, MA
Open M – F: 9am – 5pm

Massachusetts Law Reform Institute (MLRI)

40 Court Street
Suite 800
Boston, ma 02108
Phone: 617-357-0700
Fax: 617-357-0777

Email: info@mlri.org Website: www.mlri.org/

MLRI works with many organizations at the local, state, and national level on numerous areas of law affecting those with low-incomes. MLRI also coordinates two statewide websites that provide legal information for low-income people and for legal services advocates on a wide variety of civil legal matters.

As a general matter, MLRI does not provide legal representation to individual clients.

Languages: English, Spanish Transportation Google Maps

Massachusetts Registry of Vital Records and Statistics (RVRS)

150 Mt. Vernon Street
1st Floor
Dorchester, ma 02125
Main: 617-740-2600

Email: vital.recordsrequest@state.ma.us Website: www.mass.gov/orgs/registry-of-vital-records-and-statistics

The Registry collects, processes, corrects, and issues copies of birth, death, and marriage records that occur in Massachusetts.

To obtain a copy of a birth, death, or marriage certificate you must have the subject’s name, date of event, and Massachusetts town or city in which the event took place. If your parents were not married, you must have a picture ID. To obtain a birth certificate you will also need your parents’ full names including mother’s maiden name.

Note that ONLY CERTIFIED COPIES of records are issued by the Registry of Vital Records and Statistics. You can obtain a certified copy in the following ways:

In Person:
Go to the address above with required documentation in hand. The cost is $20 per record. (The office is located next to the Bayside Expo Center, in the Bayside Office Center)

By Mail:
Complete a Mail Order Form (available on the Registry website) to the above address with a check or money order payable to “The Commonwealth of Massachusetts” in a stamped self-addressed, business-size envelope. The cost is $32 per record. Allow 20-30 business days for the record to be processed.

The cost for expedited mail service is $42 for each certified copy. Address your envelope to the attention of “Expedited Mail Service.” Your order will be processed within seven to ten business days of receipt.

You may also request certified copies of records by telephone, internet, and fax. These service options are provided by VitalChek Network, Inc., an independent company that the Registry has partnered with to provide these options. An additional fee is charged by VitalChek for using this service (in addition to the fees described below), and all major credit cards are accepted.

You will need to supply the information indicated above and have a valid credit card if you choose to use any of the options listed below.

The cost for any of the following order formats is $50, and each additional copy of the same record is $42. Orders will be processed within seven to ten business days of receipt. For an additional charge of $18.50 your order can be shipped next day delivery or for an additional charge of $11.50 your order can be shipped second day delivery.

By Telephone:
Place your order by calling: (617) 740-2606

By Internet:
Submit an order through the VitalChek website:

By Fax
Place your order by faxing the FAX Order Form to this number: 1-866-550-2067

Service hours:

M - F: 8:45am - 4:45pm (RVRS Office)

Transportation Google Maps

Massachusetts Rehabilitation Commission (MRC)

600 Washington Street
Boston, ma 02111
Main: 617-204-3600
Voice/TDD: 800-245-6543
Fax: 617-727-1354

Email: commissioner@mrc.state.ma.us Website: www.mass.gov/orgs/massachusetts-rehabilitation-commission

The Massachusetts Rehabilitation Commission (MRC) helps individuals with disabilities to live and work independently. MRC is responsible for Vocational Rehabilitation, Community Living, and Disability Determination for federal benefit programs.

The Vocational Rehabilitation Program helps job seekers with disabilities obtain and maintain a job. Vocational rehabilitation helps people with physical, cognitive, intellectual or mental health conditions manage the modern workplace.


Service hours:

M - F: 8:45am - 5pm

Other Locations:

Braintree Area Office
220R Forbes Rd., Braintree; T/TTY: 781-356-8840

Roxbury Area Office
40 Dimock St., Roxbury; T/TTY: 617-442-5510

Somerville Area Office
5 Middlesex Ave. 3rd Floor, Somerville; T: 617-776-2662 TTY: 617-776-4242

For a statewide listing of MRC area offices, visit the MRC’s Vocational Rehabilitation Area Offices Webpage.

Requirements & Restrictions:

Programs are for persons with disabilities. Some services may have other eligibility requirements. Must be a Massachusetts resident and eligible to work in the U.S.

Languages: English, Spanish, Mandarin and Cantonese, Creole Transportation Google Maps

Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)

125 Hartwell Avenue
Lexington, ma 02421
Phone: 781-861-0890
Fax: 617-983-5854

Website: www.mspcc.org/

MSPCC is a private, non-profit society dedicated to leadership in protecting and promoting the rights and well-being of children and families. Services include: pregnancy and parenting support, clinical mental health counseling and care coordination, adoptive and foster parent support, and adoption services.

Other Locations:


9 Sullivan Road

Holyoke, MA 01040

Telephone: 413-532-9446


15 Union Street

Building E, Suite 115

Lawrence, MA 01840

Telephone: 978-682-9222


151 Warren Street

Lowell, MA 01852

Telephone: 978-937-3087


108 Belmont Street

Worcester, MA 01605

Telephone: 508-753-2967

Massachusetts Substance Use Helpline

Helpline : 1-800-327-5050

Website: helplinema.org/

The Helpline is the only statewide, public resource for finding substance use treatment, recovery, and problem gambling services. Helpline services are free and confidential. Their caring, trained Specialists will help you understand the treatment system and your options.

Service hours:


Languages: Spanish, Interpreters for other languages

Massachusetts Suffolk County Sheriff’s Department

20 Bradston St
Boston, ma 02118
Phone: (617) 635-1000

Website: www.scsdma.org/programs/re-entry-services/

Massachusetts Suffolk County Sheriff’s Department (SCSD) offers comprehensive reintegration assistance to our returning citizens, including the following re-entry programs and services on-site and also in partnership with multiple community-based organizations:

MassHire Boston Career Center

1010 Harrison Avenue
Boston, ma 02119
Phone: 617-541-1400

Email: contact@masshirebostoncareerctr.org Website: www.masshirebostoncareerctr.org/

MassHire Boston Career Center offers a number of services to help job seekers.

Programs & Services

Are you between the ages of 18-24?
Contact Skip Gonsalves (617-541-1474 or SkipGonsalves@ MassHireBostonCareerCtr.org)

Are you over the age of 40?
Contact Claudia Brashears (617-541-1481 or ClaudiaBrashears@

Are you a returning citizen or is your CORI impacting reemployment?
Contact Jay Eloiseau (617-541-1476 or JEloiseau@

Are you a veteran? (Veteran’s Receive Priority Of Service)
Contact Mark Bryson (617-541-1487 or Mark.Bryson@detma.org)

COVID-19 Update: Currently offering all services remotely

Service hours:

Office: Monday - Friday 9:00 am - 5:00 pm
Program hours vary

Waiting time: Depends on individual requirements. Transportation Google Maps


Website: www.masslegalhelp.org/

The MassLegalHelp website is a comprehensive, up-to-date site which has specific, easy-to-understand information on how the Criminal Offender Record Information (CORI) laws relate to finding housing and employment, who has the right to see your CORI, how to seal your record, and how to correct mistakes on your CORI. It has a “Crime Glossary,” which lists definitions of terms, plus a link to the Criminal History System Board’s list of CORI Codes, which define the terms.

Individuals with CORI’s can get information and referrals about CORI issues by calling the Legal Advocacy and Resource Center (LARC) hotline at: 617-603-1700.

Individuals with questions regarding their CORI’s or any other legal information question can talk, via instant message, with a law librarian with the “Ask A Librarian” program that runs M – F: 9am – 4pm.

Massachusetts legal aid programs are still helping clients during the COVID-19 emergency. But offices are not open for the public to walk in. If you need help phone or contact your local legal aid program online.

Contact info:
For answers to your own, personal legal questions, try the new Mass Legal Answers Online website.

  1. After you set up an account, the website sends your legal questions to a lawyer who will answer them privately.
  2. The lawyers only answer questions about non-criminal legal issues, the same kinds of topics they have on MassLegalHelp.
  3. You can ask as many questions as you want, but you cannot ask about more than 3 different legal issues in a year.
Languages: English, Spanish, Vietnamese, Russian, Portuguese, Haitian Creole, Traditional Chinese

McGrath House

699 Massachusetts Ave
Boston, ma 02118
Phone: (857) 317-6191
Fax: (857) 350-4401

Email: crj@crj.org Website: www.crj.org/divisions/social-justice-services/programs/

McGrath House is a 33-bed Community-based Residential Reentry Program for female returning citizens. Residents receive gender-specific evidence-based case management and in-house clinical services that emphasize successful reentry.

Requirements & Restrictions:

Women referred by county sheriff’s departments, the Massachusetts Department of Correction, the Massachusetts Parole Board, or the Massachusetts Probation Service. These referrers must prepare a referral packet which will be reviewed based on availability and allocation.

Mental Health Legal Advisors Committee

24 School Street, Suite 804
Boston, ma 02108
General Phone: 617-338-2345
Toll-Free (MA only): 1-800-342-9092
Fax: 617-338-2347
Intake Phone: 617-338-2345, 4
Intake- Toll-Free (MA only): 1-800-342-9092, 4

Email: MHLAC@mhlac.org Website: mhlac.org/

Mental Health Legal Advisors Committee provides referrals, brief information, advice and, in some instances, direct representation. Priorities include access to mental health and related support services, public and private insurance matters, rights for psychiatric in-patient and out-patient programs, disability discrimination on the basis of mental illness, right to refuse treatment, visitation/custody for parents with mental illness, civil rights of DYS-involved adolescents, and special education.

Staff will respond to calls after the caller leaves a message on the intake line during the hours listed below. Intakes are not done on a walk-in basis.

Staff may provide services for those in jail, only if mental health care is denied or if a person is placed in solitary confinement.

Service hours:

M - F: 9am - 5pm

Requirements & Restrictions:

No criminal representation

Languages: Access to many languages via phone interpreters Transportation Google Maps

Mothers for Justice and Equality

2201 Washington Street
3rd Floor
Boston, ma 02119
Phone: 617-516-8086
Fax: 617-708-1026

Email: info@mothersforjusticeandequality.org Website: mothersforjusticeandequality.org/
Who to Contact: Jessica McCaffery - Health Equity and Community Wellness Family Advocate, Vanessa Cordero - Adult Education Program Manager/Workforce Readiness, or Genesis Bautista - Young Adult Education Program Manger Services:

MJE was founded by mothers who had lost children to community
violence. Their founders sought to share their voice and vision to the
fight against violence.

MJE provides services at their main location in Roxbury and also
within the Suffolk County House of Corrections, in area affordable
housing complexes, and at partner sites within their communities.

Waiting time: None Languages: English Transportation Google Maps

Multicultural AIDS Coalition

9 Palmer Street
Roxbury, ma 02119
Phone: 617-442-1622
Fax: 617-442-6622

Website: www.mac-boston.org/

The Multicultural AIDS Coalition mission is to mobilize communities of color to end the HIV epidemic. Multicultural AIDS Coalition provides integrated HIV/STI testing – includes one-on-one counseling, screening for HIV, hepatitis C, syphilis, Chlamydia, and gonorrhea. They also provide various groups both educational and support groups. Follow-up support services and navigation to treatment is provided. MAC follows all COVID-19 protocols for clients and staff.

Specific Programs Include:

CONNECTED Boston – Comprehensive prevention, screening, and care services for gay, bisexual, and other men who have sex with men. A Drop-In Center provides a variety of HIV and other health services as well as a safe space for the LGBT persons of color.

Women Connecting Affecting Change – A women led program that addresses needs of Black, Latina, and other women at high risk for infection. Services are provided at a Drop-In Center on Blue Hill Avenue in Dorchester. HIV/STI screening, one-on-one counseling, group counseling, peer-support is provided, and risk reduction services including access to syringe services are provided.

Casa Iris – A peer support, Drop-In Center for Latinos/Latinas offers support groups for Latinx individuals living with HIV, referrals to other health and social services, and individual peer support designed to help clients manage their health and thrive.

AFIA- Africans for Improved Access provides HIV/STI prevention, education, and support services to the African immigrant and refugee community in Massachusetts. They also facilitate cultural competency training for providers who serve African immigrants and refugees. AFIA offers group-level and individual-level services tailored for individuals from the Sub-Saharan African community.

Service hours:

M - F: 9am - 5pm

Other Locations:

Multicultural AIDS Coalition- Dorchester Location
409 Blue Hill Ave
Dorchester, MA 02121

Women Connecting Affecting Change
409 Blue Hill Avenue
Dorchester, MA 02121

Waiting time: Clients can make appointments to received services or drop into their locations. Languages: Spanish, Some African Languages, English Transportation Google Maps

National Domestic Violence Hotline

Phone (Toll-Free): 1-800-799-SAFE (7233)
TTY: 1-800-787-3224

Website: www.thehotline.org/

24 hours a day, seven days a week, 365 days a year, the National Domestic Violence Hotline provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse (available via phone and live chat on website)

Contacts to The Hotline can expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

Advocates attend extensive training sessions to prepare for crisis intervention support, safety planning, education, advocacy, and referrals for survivors; they also undergo training to support friends, family members, and others concerned about loved ones experiencing situations of abuse.


Service hours:

Hotline and chat are 24/7.

Languages: Bilingual advocates are on hand to speak with callers, and the Language Line offers translations in 170+ different languages. 

National Lawyers Guild: Lawyer Referral Service (Mass. Chapter)

41 West Street
Suite 700
Boston, ma 02111
Phone: 617-227-7335
Fax: 617-227-5495

Email: nlgmass-director@riseup.net Website: www.nlgmass.org/lawyer-referral-directory/
Who to Contact: Lawyer Referral Service Coordinator Services:

The National Lawyers Guild Massachusetts Chapter maintains a Lawyer Referral Service geared towards low- or middle-income clients. A staff member will provide the caller with the contact information for an attorney with experience in the area of law where the client’s legal problem exists. If calling outside of regular service hours, leave a message with your name and telephone number, and a staff member will return your call. Alternatively, requests may be submitted via a form on the NLG-Massachusetts website.

Service is by telephone and e-mail. Walk-ins are not accepted.

Requirements & Restrictions:


Languages: English only for the referral line. NLG attorneys speak other languages. Please specify what language is your primary language to the Referral Service Coordinator.

National Sexual Assault Hotline

Phone: 1-800-656-HOPE (4673)

Website: rainn.org/

This hotline connects callers to the nearest available services for survivors of sexual assault. Instant message is possible by clicking the “chat” button on the website.

The National Sexual Assault Hotline is a safe, confidential service. When you call the hotline, only the first six numbers of the phone number are used to route the call, and your complete phone number is never stored in their system. Most states do have laws that require local staff to contact authorities in certain situations, like if there is a child or vulnerable adult who is in danger.

Service hours:

Hotline and online chat available 24/7

Languages: English, Spanish

National Suicide Prevention Lifeline

English: 800-273-TALK (8255)
Español: 1-888-628-9454
Veterans : 800-273-TALK (8255), Press 1
TTY: 800-799-4889

Website: suicidepreventionlifeline.org/

The National Suicide Prevention Lifeline is a 24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. The National Suicide Prevention Lifeline number routes callers to the nearest accredited crisis center in the caller’s area. National suicide Prevention Lifeline calls are answered by staff at over 160 crisis centers across the United States who provide callers with crisis counseling and mental health referrals. Instant messaging services available by clicking “chat” on website.

Service hours:


Languages: English, Spanish (Note: network centers also have access to interpreting services for other languages)

Network of Care (Massachusetts)

Website: massachusetts.networkofcare.org/mh/services/index.aspx

Network of Care Massachusetts offers a directory of over 5,000 programs and organizations across the Commonwealth, searchable by keyword and zip code. This comprehensive directory can help individuals find resources and services to help with mental health, substance use, and social service to support good health and recovery within communities.

Covid-19 Behavioral Health Information Hub for Massachusetts 

New Beginnings Re-Entry Services (NBRS)

Phone: 857-237-2780

Email: stacey.borden@newbeginningsreentryservices.org Website: www.newbeginningsreentryservices.org/

 New Beginnings Reentry Services, Inc. works in partnership with community agencies to empower and provide supportive services to formerly incarcerated women to successfully rejoin their communities. NBRS addresses the critical issues of education, physical and mental health, as well as personal development through programs and services.

Languages: Spanish

New England Center and Home for Veterans

17 Court Street
Boston, ma 02108
Phone (Services): 617-371-1800
Fax (Services): 617-371-1756
Phone (Case Management): 617-371-1824

Email: info@nechv.org Website: nechv.org/

Located in Downtown Boston and offering services throughout the region, NECHV supports Veterans with innovative services that enable success, meaningful employment, and dignified independent living.

Transitional Housing Programs:

NECHV has various Transitional Programs and models available to provide housing services to Veterans experiencing homelessness.  A Veteran who resides in any of the Transitional Housing Programs has access to the same services and support at NECHV (e.g.: case management, behavioral health care, housing search services, employment assistance, medical care, etc.).  All Veterans who reside in Transitional Housing at 17 Court Street work with a Case Manager and Housing Specialist with the goal of obtaining permanent housing or transitioning to another setting within 90 to 180 days. Veterans also work toward increasing their income, benefits and any other goals of their choosing. The Center’s Case Managers and Housing Specialists work as a Team alongside the Veteran to enable their success. All programs utilize Harm Reduction and Trauma Informed Models of Care.

Transitional Housing Programs Include:

For more information regarding our Transitional Housing Program or to make a referral please see:

https://www.nechv.org/g https://www.nechv.org/get-help/housingfaq/et-help/covidintake/


Providers referring to NECHV’s Transitional Housing Program, please use this form: Provider Referral Form

Community Based and Permanent Supportive Housing Programs:

NECHV offers a variety of community based and permanent supportive housing programs to assist Veterans in locating and maintaining permanent housing.

Community Based and Permanent Supportive Housing Programs Include:

Employment and Training Program:

With the goal of assisting Veterans obtain and retain competitive employment, the Employment and Training team helps Veterans develop the skills necessary to re-enter workforce.

The Team provides:

Medical Care:
– Boston Healthcare for the Homeless

Service hours:

Services open 24/7, Office hours are M – F: 9am – 5pm

Requirements & Restrictions:

Any person who has served in the U.S Military (active, Guard, Reserve), regardless of era, length or character of service, is a Veteran, and is eligible for services and support from the NECHV.

Transportation Google Maps

New England Culinary Arts Training

23 Bradston Street
2nd Floor
Boston, ma 02118
Phone: (617) 442-3600
Fax: (617) 442-3619

Email: info@ne-cat.org Website: ne-cat.org/

Culinary arts job training 12-week program, which includes technical training along with personal coaching and career readiness. Job placement assistance at the completion of the program. To learn more and to begin the application process, please attend one of the required information sessions, held every Tuesday morning via Zoom. Email Elise Brandwein at ebrandwein@ne-cat.org to RSVP and receive the link.

Service hours:

M-F: 9am-4pm

Requirements & Restrictions:

NECAT’s program is free of tuition cost to students and is designed for individuals who are:

– Unemployed or underemployed (earning a low income) with limited access to training opportunities
– Dedicated to working hard and securing a permanent job after the program
– Interested in a career in the hospitality or food services industries
– Able to commit to the 12-week program, Monday-Friday, 9 am – 4 pm
– At least 18 years old
– Legally able to work in the state of Massachusetts
– Able to show proof of a high school diploma or GED / HiSet
– Committed to staying in touch with NECAT for at least two years after the program

Waiting time: Depending on number of applications, could be 1 week to 8 weeks Transportation Google Maps

New England Forensic Associates

22 Mill St. #306
Arlington, ma 02476
Phone: 781-643-0610
Fax: 781-643-1609

Email: nefa@nefacorp.com Website: www.nefacorp.com/

NEFA is a nationally recognized center for the evaluation and treatment of problematic sexual behavior.

NEFA provides:

Service hours:

Office Hours: M – Th 9am – 5pm

Requirements & Restrictions:

Client needs to be accepted to treatment by a clinician

Waiting time: Less than a month for appointments Languages: English, Spanish Transportation Google Maps

New England Index: Information on Disabilities Exchange

55 Lake Avenue North
Worcester, ma 06155
Phone: 774-455-0454

Email: Derek.Chaves@umassmed.edu Website: neindex.org/

Disability information and referral: They maintain comprehensive information about programs, services, doctors, dentists, and other professionals who serve people with disabilities in Massachusetts. They are also a resource on issues related to medical insurance for autism treatment within Massachusetts.

Service hours:

M - F: 8am - 3pm

Requirements & Restrictions:

Referrals are only available within Massachusetts.

Transportation Google Maps

New England Region of Narcotics Anonymous

Phone: 1-866-NA-HELP-U (1-866-624-3578)

Email: info@newenglandna.org Website: www.nerna.org/

This website and helpline contain information about Narcotics Anonymous in Massachusetts and Rhode Island for those who wish to attain and maintain a drug-free lifestyle. NA meetings are held in person across the two states and online. They are arranged on the website by day, time, location, and service area. In addition, they are displayed together by type: in person, virtual, or hybrid. Please check the website or call the helpline for further information.

Service hours:

Hotline is 24/7; Meetings as listed on website

Languages: English, Spanish, & Vietnamese

North End/West End Neighborhood Service Center (NSC)

1 Michelangelo Street
Boston, ma 02113
Phone: 617-523-8125
Fax: 617-367-4859

Email: mariastella.gulla@bostonabcd.org Website: bostonabcd.org/location/north-end-west-end-nsc/


In addition, Seniors enjoy a number of programs including a drop-in senior center, health, exercise, and wellness classes, social activities, discounted taxi vouchers, and a supermarket shuttle.

They provide hot meals on Mondays and Fridays, as well as snacks 3 times a week, primarily for seniors, people who are disabled or homeless.

Additionally, they offer a range of educational presentations; job readiness programs; assistance with your search for affordable housing; assistance with your health insurance application (Medicare Part B); translation and interpretation services in Italian, Mandarin, and Turkish, and notary services.

During the holidays, they can provide holiday meals, gifts, and participation in their Adopt-a-Family program.

Service hours:

Mon-Fri 9am - 5pm

Other Locations:

Boston Public Library, West End Branch
151 Cambridge St.
Boston, MA 02114

Requirements & Restrictions:

Low income residents of Boston for most programs. Bring I.D. and proof of income for your first visit.

Languages: English, Spanish, Italian, Chinese, Turkish Transportation Google Maps

Nuestra Comunidad Development Corporation

56 Warren St
Suite 200
Roxbury, ma 02119
Phone: (617) 427-3599
Fax: (617) 989-1216
Home Center fax: (617) 989-2700

Email: info@nuestracdc.org Website: www.nuestracdc.org/

Nuestra Comunidad is devoted to building the wealth and enhancing the physical, economic, and social well-being of Roxbury and other underserved populations in greater Boston through a community-driven process that promotes self-sufficiency and neighborhood revitalization.



On The Rise, Inc.

341 Broadway
Cambridge, ma 02139
Phone: 617-497-7968
Fax: 617-492-9814

Email: info@ontherise.org Website: www.ontherise.org
Who to Contact: Community Advocate Services:

On The Rise provides a Safe Haven for homeless women or women in crisis to access other agencies to address many issues, including:

The Safe Haven is a safe place where women may go to attend to personal needs which may have been neglected during years of homelessness. These include a shower, meals, clothing, and some privacy for a nap. Safe Haven will provide connections to other resources as well.

Community advocates will accompany women to appointments in the community to provide support and assistance in navigating services.

On The Rise also sponsors other activities: cultural outings, weekly creative groups such as painting and writing, and activities like massage.

Service hours:

At 341 Broadway:
Monday-Friday 9am-1pm, closed Saturdays

At First Parish:
Tuesday, Thursday, Friday 9am-1pm

Other Locations:

First Parish Church
1446 Massachusetts Ave
Cambridge, Ma 02138

Requirements & Restrictions:

Safe Haven is not a drop-in program. Please call 617-497-7968 if interested in scheduling an intake. For homeless women or women in crisis only. There is no formal referral process.

Languages: English, Spanish, Haitian Creole Transportation Google Maps

On with Living and Learning, Inc. (OWLL)

Website: onwithlivingandlearning.org/

OWLL is a collective of artists who use art to bring about social change. OWLL brings together underrepresented women and at risk youth with community elders and teaching artists in leadership workshops that culminate in culturally specific theater productions focusing on the social justice issues most relevant to the participants.

Out For Good, Inc.

432 Dudley Street
Boston, ma 02119
Phone: (617) 980-8835
Fax: (617) 708-0296

Email: Info@outforgoodinc.com Website: www.outforgoodinc.com
Who to Contact: Christopher E. Conway Services: Service hours:

M-F 9am-7pm

Other Locations:

1773 Dorchester Ave Suite 2c Dorchester, MA. 02124

Languages: English Transportation Google Maps

Parenting Journey

366 Somerville Avenue
Somerville, ma 02143
Phone: 617-628-8815

Website: parentingjourney.org/

COVID-19 Update: Parenting Journey is currently offering groups virtually–their virtual delivery does not include a meal nor child care.

Parenting Journey focuses on partnering with parents to build stronger families by developing their inner strengths, life skills, and networks of resources they need to succeed.

In a Parenting Journey program, a small group of parents and caregivers meet for 2 hours a week for 12 or 14 weeks. The program includes activities, discussions, a family-style meal, and complimentary childcare. During the final session, family and friends are invited to attend a Graduation Ceremony. At this celebration, Parenting Journeys honor the participation, accomplishments, and strengths of each program participant.

Parenting Journey Programs:
Parenting Journey I
Parenting Journey for Fathers
-Parenting Journey in Recovery
Parenting in America
Parenting Journey II

Program Features:
Nutritious Meal – Start each session with a family-style meal while connecting with others in the group.
Childcare – Onsite childcare is provided during each session.
Group Participation – Each session will include group activities and discussion. Participants can share their experiences, thoughts, and feelings in an environment of safety, trust, and respect.
Supportive Facilitation – In its non-judgmental program model, facilitators are trained professionals who engage fully, as equals. They strive to create an atmosphere that promotes open and honest discussion.

Other Locations:

New York Office
80 Maiden Lane, 11th Floor
New York, NY 10038
(212) 430-5909

Requirements & Restrictions:

No matter where you are from, no matter what your background, you are welcome at Parenting Journey. They work with mothers, fathers, and caregivers from all walks of life, raising children of all ages.

Languages: English, Portuguese, and Spanish Transportation Google Maps

Parents Helping Parents of Massachusetts

108 Water St.
Watertown, ma 02742
Phone: 617-926-5008
24/7 Hotline: 1-800-632-8188

Email: info@parentshelpingparents.org Website: www.parentshelpingparents.org/

Support Groups:

Support Line:


Waiting time: Hotline: 2 minutes; Groups: none Languages: Translation services available for Parental Stress Line calls.

Parole Regional Reentry Centers

60 Clayton Street
1st Floor
Dorchester, ma 02122
Phone: 617-376-6262

Website: www.mass.gov/eopss/agencies/parole-board/regional-reentry-centers-overview.html

Aftercare services will be made available to returning citizens who complete their sentences without supervision and to parolees in the areas of employment, mental health, substance abuse services, and vocational training.

Other Locations:


Regions 1 and 2
60 Clayton Street, 1st Floor, Dorchester, MA 02122
(617) 376-6262

Region 3
100 Willow St., Lynn MA 01902
(978) 750-1900

Region 4
340 Main Street, Suite 380, Worcester 01608
(508) 753-7252

Region 5
436 Dwight Street, Springfield 01103

Region 6
499 Essex Street, 1st Floor, Lawrence 01840
(978) 687-6342

Region 7
231 Main Street, 2nd Floor, Brockton 02301
(508) 587-0987

Region 8
1204 Purchase Street, New Bedford 02740
(508) 999-4820

Region 9
188 Concord Street, 2nd Floor, Framingham 01702
(508) 875-0621

Transportation Google Maps

Paulist Center

5 Park Street
Boston, ma 02108
Phone: 617-742-4460
Fax: 617-720-5756

Email: Info@paulistcenter.org Website: www.paulistcenter.org/get-involved/social-justice/

The Wednesday Night Supper Club 
Free hot meals served every Wednesday at 6pm.

Emergency Food Pantry
Open every non-holiday Tuesday afternoon, 1:30pm-3pm, for those with an immediate, critical need for food. If there are 5 Tuesdays in a month, the food pantry is closed on the 5th Tuesday. The food pantry is located on the first floor, two doors down from the reception area. One visit for one grocery bag a month is the operating guideline.

Service hours:

See above

Requirements & Restrictions:

Photo ID with a Boston-vicinity area address. One visit for one grocery bag a month is the operating guideline.

Transportation Google Maps

Pilgrim Church

540 Columbia Road
Dorchester, ma 02125
Phone: 617-282-0456

Email: pastor@pilgrimchurch1862.org Website: www.pilgrimchurch1862.org/
Services: Languages: English, ASL Transportation Google Maps

Pine Street Inn

444 Harrison Avenue
Boston, ma 02118
General Information: 617-892-9100

Email: info@pinestreetinn.org Website: www.pinestreetinn.org/

Pine Street Inn partners with homeless individuals to help them move from the streets and shelter to a home, and assists formerly homeless individuals in retaining housing. They provide street outreach, emergency services, supportive housing, job training and connections to employment.


COVID-19 Updates 

Other Locations:

Women’s Inn at Pine Street:
363 Albany Street, Boston

Shattuck Shelter:
170 Morton Street, Jamaica Plain

Requirements & Restrictions:

Must be homeless; Ages 25 and older only; Alcohol/drugs/drug paraphernalia/weapons are not permitted on premises. Unregistered sex offenders are prohibited from the premises.

Waiting time: Depends on availability Languages: English, Spanish Transportation Google Maps

Planned Parenthood League of Massachusetts

1055 Commonwealth Ave
Boston, ma 02215
Phone: 800-258-4448

Email: customerservice@pplm.org Website: www.plannedparenthood.org/planned-parenthood-massachusetts

Online and text chat service available: Individuals may chat online or text “PPNOW” to 774636 (PPINFO) to get answers about pregnancy, birth control, emergency contraception, STDs, and abortion. Standard message and data rates may apply.

Service hours:

Hours vary by location. Visit website for more information.

Other Locations:

Central MA Health Center:
470 Pleasant Street
Worcester MA 01609

Western MA Health Center:
3550 Main Street
Springfield MA 01107

Metro West Health Center:
91 Main Street
Marlborough MA 01752

Requirements & Restrictions:

Some appointments require parental consent for minors.

Waiting time: Varies. PPLM offers walk-in appointments or you can call or book an appointment online Languages: Translation services are offered for most languages. Transportation Google Maps

Prison Book Program

1306 Hancock Street
Suite 100
Quincy, ma 02169
Phone: 617-423-3298

Email: info@prisonbookprogram.org Website: prisonbookprogram.org/resources/request-books/

Prison Book Program is a grassroots organization that exists for one purpose- to send free books to incarcerated individuals since 1972. The program sends free books and learning materials to prisoners, including:

To request books for a loved one in prison, fill out the Request Form found on the Prison Book Program website (above) and mail it to:

Prison Book Program – Website Request
c/o Lucy Parsons Bookstore
1306 Hancock Street, Suite 100
Quincy, MA 02169

They provide books by mail only. No walk-ins. Volunteers welcome.

Service hours:

Only answer the phone during their office hours (Tuesday & Thursday from 6:30-9:00). Otherwise please leave a message and a volunteer will get back to you as soon as their schedule allows.

Other Locations:

There are dozens of groups like this one across America. See the website for a list. http://prisonbookprogram.org/resources/other-books-to-prisoners-programs/

Requirements & Restrictions:

Does not serve prisons in California, Illinois, Maryland, Michigan, Nevada or Texas. In addition, program is not able to send to many individual prisons due to prison restrictions.

Waiting time: 2-3 months Languages: English, Spanish Transportation Google Maps

ProCon.org: Voting Rights

Email: procon@eb.com Website: felonvoting.procon.org

Ex-offender voting restrictions in Massachusetts: Individuals incarcerated for a felony conviction are ineligible to vote. Voting rights are automatically restored upon release from prison, and people on parole or probation can vote in Massachusetts. For more information, visit: https://felonvoting.procon.org/

Ex-offenders should re-register to vote. To register, visit link below.

To check on your voting eligibility and/or register to vote*: https://www.sec.state.ma.us/ovr/

Languages: *Offered in English, Spanish, Chinese, and Khmer

Project Hope

550 Dudley Street
Roxbury, ma 02119
Phone: 617-442-1880
Fax: 617-238-0473

Email: info@prohope.org Website: www.prohope.org/
Who to Contact: Main Office Services:

Project Hope provides shelter, education, job training, childcare, and housing support services to families. Below is the list of Project Hope programs with enrollment opportunities:

Housing Services
Project Hope partners with several community and city agencies, Boston Public Schools, and healthcare providers to identify and provide housing services to children and families experiencing housing instability. Project Hope is particularly proud of accomplishments with the Dudley Street Neighborhood Initiative (DSNI) and other community partners and city agencies to provide re-housing services and case management services to children and families at risk of or experiencing homelessness in neighborhood public schools.

For specific questions, please email Project Hope’s Housing team housing_email@prohope.org or call at 617-442-1880 x242

Adult Education
The Academic Skill Building for Adults program prepares you to successfully enroll in a HiSET or GED program, increase employment opportunities, and improve overall communication skills. Curriculum is designed to maximize learning in the classroom and beyond. Dedicated Project Hope teachers and staff assist with educational, employment, and wellness goals through personalized support. This program is ideal for someone who hasn’t been in a school setting for years or looking for next steps after completing an English for Speakers of Other Languages (ESOL) program.

FOR MORE INFORMATION — Contact Patricia Goulbourne at 617-442-1880 x253 or email pgoulbourne@prohope.org.

Family Shelter
Founded in the early 1980s, Project Hope addressed the emerging problem of family homelessness in the Dorchester and Roxbury neighborhoods. The Family Shelter was one of the first homeless shelters for families in the state and remains a model for its respectful and empowering approach.

Today the Family Shelter offers a haven for 11 single mothers and their children. Each family has a private room and access to a communal kitchen, dining room, living room, and children’s activity room. They receive assistance to find safe and affordable housing for their families and access to educational and workforce development programs. Their programming is designed to promote confidence and empowerment, helping women find the courage to prevail against tremendous odds to obtain a better life.

If you need more information about how to access emergency shelter in Massachusetts call the Washington Street branch of the Department of Housing & Community Development DHCD at 617-989-6100.

Workforce Development Programs
Take advantage of Project Hope’s workforce training programs and job placement support. Click on the list below to learn more about each program that Project Hope offers.

Workforce Development Interest form

FOR GENERAL QUESTIONS— Contact Tamera Boggs at 617-442-1880 x230 or tboggs@prohope.org or click on the link above to fill out an interest form. Someone from Project Hope will contact you.

Family Childcare
The Project Hope Family Childcare is a growing network of neighborhood-based family educators in Roxbury and surrounding communities that currently serve more than one hundred low-to mid-income children each year. Project Hope is excited to expand their network of phenomenal educators, and they invite you to consider becoming part of this successful initiative.

Project Hope will support educators with the annual certification and state compliance requirements from the Department of Early Education and Care. Project Hope also provides technical support for billing, data tracking, policies, and systems to help you with running a childcare business. Project Hope will promote your program to families seeking child care services, and will assist with enrollment and documentation. They also provide educators with training and professional development so you can achieve the highest level Quality Rating and Improvement System (QRIS).

FOR MORE INFORMATION — Contact Djena Jacques, at djacques@prohope.org or 617-442-1880.

Service hours:

M – F: 9am – 5pm

Requirements & Restrictions:

Programs are primarily for homeless, formerly homeless or low-income women with children. The Adult Education program is open to women over the age of 18. The job training programs and housing services are open to all individuals.

Shelter requires referral from DTA. Financial assistance is only provided to families with children under the age of 18.

Languages: Spanish, Haitian Creole, Cape Verdean Creole Transportation Google Maps

Project Place

1145 Washington Street
Boston, ma 02118
Phone: 617-542-3740 x 434
Fax: 617-542-3860
Email: bcarter@projectplace.org Website: projectplace.org/
Who to Contact: Beth Carter, Director of Re-Entry Services and Programs Services:

Project Place Re-entry Services and Programs provide a path to success and self-sufficiency for men and women returning to the community after incarceration.  Through a sense of belonging to the Project Place community that maintains high standards of accountability, participants can thrive as they pursue their goal of stabilization through employment.

Employment, Job Training, & Resource Services

Project Place Re-entry works with residents, residential facilities and agencies within Suffolk County and the expansive surrounding communities.  They help all who are re-enter the community and need help in the Commonwealth of Massachusetts. 

Project Place utilizes programs and curriculum developed specifically for individuals returning from incarceration and/or those who are system impacted.  Courses include Financial Math and Budgeting for Society, Anger Management, Family Reunification and other educational resources.  The Re-entry team provides individualized case management while assessing the needs of each person. Their services included guidance for obtaining identification and documentation, health insurance, assisting with housing, including transitional housing, and employment.

Project Place has a full Career Services Department that works closely with their Re-entry Department for their clients and focuses on each individual client and partnering employers.  Career Services and the Re-entry Departments at Project Place are practiced in overcoming the hurdles of CORI challenges and windows in work history

Community Re-entry for Women (CREW) provides job readiness and life skills training to incarcerated women at the Suffolk County House of Correction. Through linking the participants with case management, career coaching and health care, the program seeks to foster the strength and independence of participants in preparation for positive re-entry into the community. This program is only available to incarcerated females at the SCHOC.  Upon release, the women are welcomed to the Project Place community and continue to work with a case manager for programming and support services.

Stabilization Programing Around Recovery and Resiliency Coaching (SPARRC) is one of several entry points into Project Place and is essential for many people before they begin job training.  The program is for those who desire change but aren’t quite prepared for or ready to commit to the Re-entry curriculum or Work Ready. Covered topics include:

Work Ready: WORK READY is a 4-week job-readiness training program focused on the basics of preparing clients for a successful job search. Clients will learn to develop resumes, write cover letters, perform a focused job search, & prepare for the interview process. In addition, clients will attend a weekly computer class. Upon completion of the program, clients will be assigned a career coach/case manager to assist with job search and provide ongoing support & resources. Classes are presently held virtually.

Further Credentialing: Project Place offers a 4-week Customer Service Training with Professional Certification in Customer Service through the National Retail Federation Foundation. They also offer a 4-week practicum focused on daily guided job search with the express goal of employment for clients who complete Customer Service credentialing. ServSafe, an industry-recognized certification in food safety is offered regularly. OSHA training is offered on an occasional basis as well.

Social Enterprises: Project Place operates three businesses. These enterprises provide transitional employment for clients for up to 3 months at starting pay of $11/hr. Individuals apply to be hired. Their social enterprises provide an opportunity to fill gaps in work history & gain references while pursuing permanent employment with the support of a case manager. To be considered for hire into one of their enterprises, clients must first complete Work Ready.


All programs are CORI friendly.

Transportation: Silver Line: East Berkeley St.; Red Line: Broadway.

Service hours:

M - F: 9am - 5pm

Languages: English, Limited Spanish Transportation Google Maps

Public Counsel Services, Roxbury Defenders Unit

7 Palmer St.
Suite 302
Roxbury, ma 02119
Phone: 617-445-7581
Fax: 617-445-7587

Website: www.publiccounsel.net/

Staff will try to answer questions on criminal legal matters. Cases handled will only be Superior Court felonies. Normally, cases are assigned to the Defenders at the discretion of the Roxbury District Court.

The Roxbury Defenders can help remove warrants and works in conjunction with the Youth Advocacy Division which has staff attorneys who specialize in juvenile cases and with the CPCS Roxbury District office which handles District Court matters.

Service hours:

M - F: 9am - 5pm

Requirements & Restrictions:

Client must not already have an attorney

Rape Crisis Hotline – Pathways for Change

588 Main Street
Worcester, ma 01608
Office (M-F 9am- 5pm) : 508-852-7600
24/7 Hotline: 1-800-870-5905
TTY (M-F 9am-5pm): 888-887-7130

Website: www.pathwaysforchange.help/pfc

If you or someone you know has been sexually assaulted, call the Rape Crisis Hotline. A counselor is available to offer support and information. A TTY is available for deaf and hard of hearing individuals weekdays from 9am-5pm at 888-887-7130. MassRelay (TTY service) also available by calling 711 or Video Relay Operators are available by calling 866-327-8877.

Pathways for Change provides counseling services for those that are victims of a sexual assault.

Service hours:

Hotline is available 24/7.
TTY is available 9am-5pm.

Other Locations:

Fitchburg Office
275 Nichols Road
Fitchburg, MA 01420

Languages: Counseling services are provided by staff onsite in English, Spanish, and American Sign Language. Other languages can be accommodated in counseling sessions with advance notice through the use of interpreters. A collaboration with the AT&T Language Line provides immediate access to interpreters for the hotline in more than 150 languages. Transportation Google Maps

REACH Beyond Domestic Violence

PO Box 540024
Waltham, ma 02454
Office: 781-891-0724 Ext, 101
Phone: 1- 800-899-4000

Email: info@reachma.org Website: reachma.org/

REACH Beyond Domestic Violence is a comprehensive domestic violence service agency serving 7,000 people a year through a combination of intervention and prevention services. REACH provides safety and support for survivors of abuse. Callers can speak with advocates about getting to safety or for a compassionate listening ear. The Hotline also provides referrals and information about other REACH services. REACH prevention programs engage the community, generate conversations, and create locally-based solutions to end domestic violence.

Service hours:


Waiting time: The hotline is 24/7 and individual advocacy services are available by appointment during business hours (M-F, 9-5) Languages: Most services can be provided in English and Spanish. The Language Line is used when someone speaks another language than those two.

Registrants and Families Support Line

Phone (WAR): 800-311-3764
Phone (ACSOL): 818-305-5984
Phone (NARSOL): 888-997-7765

Email: hotline@thesupporthotline.org Website: www.womenagainstregistry.org/page-1730789

This support hotline or helpline is here to provide hope and encouragement to registrants and family members, women, mothers, grandmothers, sisters, daughters, children, friends, and others that are suffering collateral damage because a family member, friend, or loved one is on the sex offender registry.  The support hot line is open to everyone that is suffering from the collateral damage of the sex offender registry.  This is a service provided by Women Against Registry in collaboration with RSOL, and SOSEN and paid for by donations and membership fees paid to this web site.

The Support Line is not a substitute for professional counseling, treatment or consultation with an attorney. Any actions or lack of actions by the recipient after contacting the Support Line is the sole responsibility of the recipient. Neither RSOL, SOSEN nor Women Against Registry will be held responsible or liable in any regard. The Support Line DOES NOT support nor can they provide service to any person who is engaging in illegal activities and ask those calls be directed to: Childhelp National Child Abuse Hotline 1-800-4-A-CHILD (1-800-422-4453).


Service hours:


Registry Division, City of Boston

One City Hall Square
Room 213
Boston, ma 02201
Phone: 617-635-4175
Fax: 617-635-3775

Email: registry@boston.gov Website: www.boston.gov/registry
Who to Contact: Boston Registrar for Birth, Death and Marriage Services:

COVID-19 Instructions: During COVID-19 the Registry Division does not have in-person options – Online and by Mail only. Please see the website for updates.

Also the Registry Division has online options for Boston birth, death and marriage records $14.56 with a credit card.

The Registry Division maintains records for all births, marriages, and deaths for the City of Boston. If you were born in Boston you can obtain a birth certificate (or replacement certificate) by visiting the office in person or by mailing in a request.

In Person: The Registry is located in Room 213 in City Hall (2nd floor.) The cost is $12.00 per certificate payable by cash, check, money order, credit or debit card. If the parents were not married at the time of the child’s birth, the record is restricted to only those listed on the birth record and will require a valid ID. All copies are certified. A research fee of $10.00 applies to records dated prior to 1870.

By Mail: You can also request that a certificate be mailed to you. You should print and complete a request form (found on the website), a photo copy of your ID and a self-addressed stamped envelope. The fee is $14.00 per copy. Payment may be made by check or money order only, payable to the City of Boston. Do not send cash through the mail. Delivery usually takes about 3-4 weeks.

If you are looking for a birth, marriage, or death record that took place outside of Boston, contact that city or town directly.

Service hours:

M - F: 9am - 4pm

Other Locations:

See Massachusetts Registry of Vital Records and Statistics listing.

Waiting time: Delivery usually takes about 2 weeks. Transportation Google Maps


PO Box 555
Somerville, ma 02143
Office: 617-625-5996
Support Line: 617-623-5900

Email: info@respondinc.org Website: www.respondinc.org/

RESPOND provides emergency shelter and a range of support services and educational programs to thousands of survivors of domestic violence each year including adults, children, and teens regardless of gender, race, religion, age, or other characteristics. RESPOND staff work with survivors of domestic violence to address their immediate and long-term needs, providing emotional support, counseling, financial resources, information, and referrals. Through RESPOND’s programs, individuals and families in crisis develop the concrete tools necessary to regain control of their own lives – from parenting skills and housing search to financial literacy, and the hands-on experience of advocating for themselves. Services are free, confidential, and currently offered in multiple languages.

RESPOND’s Supportive Services are available to all victims and survivors of domestic violence. They include:

RESPOND’s emergency shelter location is kept confidential to ensure the safety of program participants. Services are available 24 hours a day, 365 days a year. RESPOND’s shelter is wheelchair accessible and ADA approved. Its spacious Children’s Learning Center offers a safe, colorful play space and programs that promote learning, encourage parental involvement, and connect children and teens to local in- and out-of-school enrichment activities. The average length of stay for residents is 4 months. RESPOND is proud to accept women and men (or any gender identity) into shelter as well as parents with teenage boys – a rarity in Massachusetts.

Service hours:

Business office hours: Monday- Friday, 9am-5pm
Support Line: Monday-Friday, 8am-8pm

Waiting time: None Languages: English, Spanish, Amharic, Portuguese, Haitian Creole,

Right Turn

440 Arsenal Street
Watertown, ma 02472
Phone: (781) 646 3800
Phone (Intake): (781) 646-3800, ext 101
Fax: (833) 331-0784

Email: cynthia.wachs@right-turn.org Website: right-turn.net/

Right Turn provides a broad range of evidence-based treatment programs for individuals, and families recovering from substance use disorders and co-occurring disorders.


Requirements & Restrictions:

All programs and services are covered by certain Blue Cross Blue Shield, Tufts Health Plan and other private insurance carriers. Please call for more information.

Roca, Inc.

101 Park Street
Chelsea, ma 02150
Phone: 617-889-5210
Fax: 617-889-2145

Email: chelsea@rocainc.com Website: rocainc.org/

Roca’s mission is to be a relentless force in disrupting incarceration, poverty, and racism by engaging the young adults, police, and systems at the center of urban violence in relationships to address trauma, find hope and drive change.


Covid-19 Update

Other Locations:

845 Albany Street
Boston, MA 02119

52 Andrew Street
Lynn, MA 01901

29 School Street
Springfield, MA 01105

384 High Street
Holyoke, MA 01040


Transportation Google Maps

Rosie’s Place

889 Harrison Avenue
Boston, ma 02118
Phone: 617-442-9322
Fax: 617-442-7825

Email: info@rosiesplace.org Website: www.rosiesplace.org/
Who to Contact: Front Desk Services:

The mission of Rosie’s Place is to provide a safe and nurturing environment for poor and homeless women to maintain their dignity, seek opportunity, and find security in their lives.

Directory of Programs and Services 

Food Programs

Emergency Services


Service hours:

Hours vary by program

Requirements & Restrictions:

Women and anyone who self-identifies as a woman.
Target population: homeless and low-income women

Waiting time: Varies Languages: English, Spanish, Haitian Creole, Portuguese, Cape Verdean Creole, and Chinese. Language Line available for other languages. Transportation Google Maps

Roxbury Community College

Office of Admissions, Administration Building, Room 102
1234 Columbus Avenue
Roxbury, ma 02120
Main Line: 617-427-0060
Admissions: 617-541-5310

Email: enrollment.management@rcc.mass.edu Website: www.rcc.mass.edu/
Who to Contact: Admissions Office Services:

Offers Associate of Arts, Associate of Science degrees, and certificate programs in a wide range of academic areas including liberal arts, accounting, business, computer science, media technology, criminal justice, engineering, and several health-related occupational areas (medical radiography, nursing, pharmacy technology, medical lab assistant, surgical lab assistant, and diagnostic sonography). Academic programs may change, call or visit website for current listings. Some credits can be transferred to a B.A. degree program at a four-year college or university.

The College publishes an extensive catalog listing all courses and other information relevant to admission, eligibility requirements, tuition and financial assistance, and other issues. Call Admissions to request a catalog.

Service hours:

Admissions Office: M/Th: 8:30am - 6:30pm; Tu/W/F: 8:30am - 5pm

Requirements & Restrictions:

Must have completed High School or GED course

Languages: English, assistance with Spanish speaking students Transportation Google Maps

Roxbury Multi-Service Center

321 Blue Hill Avenue
Boston, ma 02121
Phone: 617-541-6859
Fax: 617-445-2125

Website: www.roxmulti.org/
Who to Contact: Carole Montgomery, Executive Director Services:

Roxbury Multi-Service Center, Inc. (RMSC) serves children, adolescents, and their families within the communities surrounding their three locations. They’ve designed their behavioral health, education, and housing programs to respond to participants’ needs where resources are most effective.

Waiting time: Referrals are responded to within a 24 hour period Languages: English, Spanish, French, Cape Verdean, Haitian Creole Transportation Google Maps

Roxbury Youthworks, Inc.

841 Parker Street
Suites 104-106
Roxbury Crossing, ma 02120
Phone: 617-427-8095

Email: malvarado@roxburyyouthworks.org Website: www.roxburyyouthworks.org/index.html
  1. The Community Service Network supports youth committed to the Department of Youth Services (DYS) as they transition from secure treatment facilities back to their home or an alternative placement. They work with youths until they “age out” of DYS or end their voluntary services, assisting them to complete their education, gain employment, receive behavioral/mental health and other services.
  2. Gaining Independence For Tomorrow (GIFT)  provides prevention, intervention, support, stabilization and therapeutic services to young girls who are current victims, former victims, or are at high risk of becoming victims of Commercial Sexual Exploitation (CSE).
  3. Being United In Leading our Destiny (BUILD) applies the model used at GIFT, but exclusively serves cisgender males, transgender and gender nonconforming youth who are victims of Commercial Sexual Exploitation and/or sexual assault or are at high risk of becoming victims.
  4. Through RYI’s Dimock Street Lead Agency in Roxbury, they work with the Department of Children and Families (DCF) to facilitate and monitor all contracted youth. They provide family support and stabilization services so that children are not removed from their family or are reunited in a safe and timely manner. They also identify programs for youth that need an alternative placement such as intensive foster care, group care, residential care or independent living.
Languages: RYI's staff is multi-cultural and multi-lingual reflecting the culture and language of the youth and families they serve.


SafeLink 24/7 Hotline: 1-877-785-2020

Email: info@casamyrna.org Website: www.casamyrna.org/get-support/safelink/

SafeLink is the Massachusetts statewide domestic violence hotline and is operated by Casa Myrna Vazquez, Inc. in Boston. SafeLink is answered by trained advocates 24/7.

See Casa Myrna entry for more services.

Languages: English, Spanish, and other languages translated through interpreter services.

Saint Cecilia Parish

18 Belvidere St.
Boston, ma 02115
Phone: 617-536-4548
Fax: 617-536-1781

Email: info@stceciliaboston.org Website: www.stceciliaboston.org

A Catholic parish where all are welcome.

Due to COVID-19, Saint Cecilia Parish is only offering two Masses (pre-registration required) at 5 p.m. on Saturday and 11:30 a.m. on Sunday.

Service hours:

Mass times:
Sat: 5p.m.
Sun: 11:30 a.m.

Transportation Google Maps

Salvation Army Family Thrift Stores

483 Broadway
Somerville, ma 02155
Phone: 781-395-9783

Website: satruck.org/

Clothing, small appliances, some furniture. Vouchers available for low income and/or elderly at 1500 Washington Street, Boston. Call 617-236-7233 for info.

Service hours:

M - Sat. 10:00am - 5:00pm

Other Locations:

Children’s Learning Center
26 Wales Street


Transportation Google Maps


41 West Street
4th Floor
Boston, ma 02111
Hotline: 877-870-4673
Office Phone: 617-536-2460

Email: info@samaritanshope.org Website: samaritanshope.org/

Samaritans’ mission is to reduce the incidence of suicide by alleviating despair, isolation, distress, and suicidal feelings among individuals in the community, 24 hours a day; to educate the public about suicide prevention; to help those who have lost a loved one to suicide; and to reduce the stigma associated with suicide.

Samaritans provides life-saving suicide prevention services throughout Greater Boston, MetroWest, and across Massachusetts. Their services are free, confidential, and nonjudgmental.

24/7 Crisis Services – Each day, people who struggle with loneliness, depression, or suicidal feelings turn to Samaritans’ 24/7 Helpline for non-judgmental support. On the other side of a phone call or text message, they find a caring listener ready to provide compassion. You can call or text their Helpline 24/7 at (877) 870-4673.

Grief Support Services – If you have lost a loved one to suicide, you can find support through events, meetings, and peer networks.

Community Education & Outreach – Learn how to help someone in crisis by hosting a suicide prevention workshop at your school, workplace, or organization.

Learn more about Samaritans’ programs, including the latest information about their remote services during COVID-19, at www.samaritanshope.org.

Service hours:


Transportation Google Maps

Secretary of the Commonwealth, Elections Division

McCormack Building
One Ashburton Place, Room 1705
Boston, ma 02108
Toll-free: 1-800-462-VOTE (8683)
Phone: 617-727-2828
Fax : 617-742-3238

Email: elections@sec.state.ma.us Website: www.sec.state.ma.us/ele/

Voter Registration Information
Anyone can vote who is:

Incarcerated persons who have been convicted of a felony are prohibited from voting for any office (local, state or federal) in the Commonwealth of Massachusetts. Persons who are no longer incarcerated or who are in prison awaiting trial or who have been convicted of a misdemeanor may register to vote.

You must register at least 20 days before all primaries and elections.

To register in person: Go to your city or town hall election department or clerk’s office. You can also register at one of several state offices, including the MA Department of Transitional Assistance, MA Rehabilitation Commission and the Registry of Motor Vehicles. You will be asked to complete an affidavit of registration, which must be answered truthfully under the penalty of perjury. The questions on the affidavit will include your name, residence and date of birth.

To register by mail: To obtain a mail-in registration form please call 617-727-2828 or 1-800-462-VOTE and a form will be sent to you. Or, you can download a MA Voter Registration form at:

Mail the completed form to your local city or town hall. You should receive a confirmation notice in 2 to 3 weeks. If you do not, please contact your local election office to verify your voting status.

If you are registering to vote for the first time in Massachusetts you will need to send in a copy of your identification with your voter registration form. Acceptable identification must include your name and the address at which you are registered to vote, for example: a current and valid driver’s license, photo identification, current utility bill, bank statement, paycheck, government check, or other government document showing your name and address.

Previously registered: Contact your local City or Town Clerk to see if your old registration is still valid. If your address has changed to a new city or town, you must register again. If you have moved within your city or town, you must notify the Election Department.

Non-English speaking: May register to vote. Ask for assistance when registering.

Homeless people: Have the right to vote even if they are living on the street and do not have a street address. The Registration Form has a space for drawing a diagram of the streets where homeless sleep. Call the office of the Secretary of State at 617-727-2828 if problems arise during registration.

Persons in prison who have NOT been convicted of a felony, awaiting trial or convicted of a misdemeanor, can vote by Absentee Ballot and these ballots can be obtained for them by friends or family. For the address, use last place of residence in Massachusetts.

Service hours:

M - F 8am - 5pm (Contact local town/city election dept. for local hours)

Requirements & Restrictions:

See Voter Registration Information in the Services section.

Languages: English, Spanish, Chinese, Vietnamese Transportation Google Maps

Senior Centers & Council on Aging (COA)

806 Massachusetts Ave
Cambridge Senior Center
Cambridge, ma 02139
Phone: (617) 349-6220

Website: www.cambridgema.gov/DHSP/programsforadults/seniorscouncilonaging

The COA aims to promote and safeguard the health and independence of Cambridge seniors by providing information and referrals. The two senior centers provide a variety of services and classes including:

• Senior food pantry
• Counseling and support groups
• Vision and blood pressure screening
• Breakfast and lunch service
• Men’s group
• Computer classes
• Educational and recreational offerings

Service hours:

M 8:30 am - 8 pm
T-T 8:30 am - 5 pm
F 8:30 am - 12 pm

Other Locations:

North Cambridge Senior Center

2050 Massachusetts Ave.  Cambridge, MA. 02140

Requirements & Restrictions:

Must be a senior over the age of 60

Sex Offender Registry Board (SORB)

P.O. Box 392
North Billerica, ma 01862
Main Office: (978) 740-6400

Website: www.mass.gov/sorb
Who to Contact: Registration Unit 978-740-6503, Classification Unit 978-740-65 Services:

Website provides Board forms as well as summaries of information on registration requirements and fees, the requirement that sex offenders verify their registration every 30 days if homeless or living in a homeless shelter (registration is required annually in-person at live address, police department for level 2 and 3; by mail if level 1 or unclassified), and penalties for failure to comply with the various requirements. The site also lists recent changes in relevant Massachusetts General Laws and other information and regulations for sex offenders. The site also lists Level 3 and Level 2 (if classified after July 12, 2013) offender information including photos, searchable by last name, community, county, zip code, incarcerated or violators, and provides numerical counts for Level 2 and 3 offenders by city, town, or Boston neighborhoods.

The website provides information on reclassification hearings, as well as information on waiving the registration fee for individuals who qualify as indigent. The website provides an updated sex offender brochure. Staff at SORB can also answer questions and offer support for community-based programs.

Service hours:

M – F: 8am – 5pm

Requirements & Restrictions:

Homeless sex offenders must verify registration every 30 days. Non-homeless sex offenders must verify registration annually.

SNAP Path to Work

SNAP Client Assistance : 877-382-2363
Provider Assistance: 508-856-3139
Toll Free Line: 888-483-0255

Website: www.snappathtowork.org/

SNAP Path to Work is the Department of Transitional Assistance’s voluntary employment and training program that provides Massachusetts SNAP clients with the skills, training, experience, education and employment supports needed to find and keep good-paying jobs.


  1. Education: Prepares SNAP clients for the job market by helping them obtain the proper education, reading, and writing skills needed to compete
  2. Vocational Training: Helps SNAP clients develop new skills in synch with job market requirements, so they have skills employers want
  3. Job Search Training: Teaches SNAP clients how to search for a job and develop the tools they need to be successful, including resume help, interview skills, career testing, and more
  4. Job Search: Assists SNAP clients with the right connections to help them find and secure a job

To find a provider, please visit the website and click “Find a Provider”. This will allow clients to partner with education and training providers near them.

Languages: Spanish

Social Security Administration (SSA)

Phone: 1-800-772-1213
TTY: 1-800-325-0778

Website: www.ssa.gov/

Top Services

To apply for a replacement or a new Social Security card and you are a U.S. citizen, you must complete Form SS-5: Application for a Social Security Card. This form is available from a Social Security office or you can download it from the website. The form requires your mailing address, your date of birth, place of birth, and a daytime telephone number. The form also requests the names of your mother and father and their social security numbers, however, this information is not required unless you are under 18 years old. You must complete and sign the form in Black or Blue ink.

To complete the application for a replacement card, you will need picture identification and must know your Social Security number. Replacements are limited to 3 per year and 10 per lifetime.

Non-U.S. citizens must complete the requirements above and in addition, must provide documents proving immigration status and work eligibility.

Staff will accept DOC Discharge papers as proof of identity when applying for disability; it should be the original, not a copy. DOC Discharge papers are not accepted as identification for obtaining a replacement card. Forms and other information are available on the website listed above.

Service hours:

Office hours vary on location; see Other Locations.

Other Locations:

10 Fawcett Street, 1st Floor, 02138
M, T, Th, F: 9am – 4pm; Th: 9am – 12pm

Downtown Boston:
O’Neill Federal Building, 10 Causeway St., Room 148, 02222 (next to the TD Banknorth Garden)
M, T, Th, F: 9am – 4pm; W: 9am – 12pm

115 Freeport St., 02122
M, T, Th, F: 9am – 4pm; W: 9am – 12pm

192 Commercial Street, 02148
M, T, Th, F: 9am – 4pm; W: 9am – 12pm

Roxbury Office:
10 Malcolm X Blvd, 02119 (at Dudley Square, across from Post Office)
M, T, Th, F: 9am – 4pm; W: 9am – 12pm

4238 Washington St. 02131 (next to Municipal Building in Roslindale Square)
M, T, Th, F: 9am – 4pm; W: 9am – 12pm

Languages: Telephone service and web site information are available in English and Spanish. Interpreter services provided for other languages in office

Social Security: Benefits After Incarceration

Phone: 1-800-772-1213
TTY: 1-800-325-0778

Website: www.ssa.gov/reentry/benefits.htm

The website is designed to help incarcerated individuals successfully transition back into the community. As part of the Federal Interagency Reentry Council, they work with other Federal agencies to provide information about available services such as help finding a job or applying for possible benefits such as cash benefits, health care, food, and housing.

Service hours:

Mon-Fri: 7am - 7pm

Solutions at Work

1151 Massachusetts Avenue
Cambridge, ma 02138
Phone: 617-576-0039

Website: solutionsatwork.org/

Solutions at Work is dedicated to breaking the cycle of poverty and homelessness by providing individuals and families with resources and opportunities to strengthen their self-confidence, achieve self-sufficiency, and participate in helping others.




Service hours:

Vary by program.

Transportation Google Maps

Somerville Center for Adult Learning Experiences (SCALE)

167 Holland Street
Somerville, ma 02144

Email: Stephanie Santiago: SSantiago@k12.somerville.ma.us Website: www.somerville.k12.ma.us/adult-learning/scale
Who to Contact: Front Office: Annette Goodrich, 617-843-5406 Services:

This program offers ELL (English Language Learning), Adult Basic Education classes to prepare for a high school credential, ADP (Adult Learning Program), and is a HiSET testing site. Visit website or call main office for more information.

Service hours:

Office: M - TH 8am - 8pm, F 8am - 4pm

Requirements & Restrictions:

All students must be residents of Massachusetts. For all classes, students must be 16yrs of age or above. If under 18, must have letter of withdrawal from high school.

Waiting time: No wait time for ELL classes or adult basic education classes Languages: Portuguese, Haitian Creole, Spanish, and French Transportation Google Maps

Somerville Homeless Coalition

1 Davis Square
Somerville, ma 02144
Phone: 617-623-6111
TTY: 617-776-0750
Fax: 617-776-7165

Website: www.somervillehomelesscoalition.org/

The mission of the Somerville Homeless Coalition is to provide homeless and nearly homeless individuals and families with individualized supportive services and tailored housing solutions with the goal of obtaining and maintaining affordable housing.


Service hours:

M - F: 9am - 5pm

Languages: English, Spanish

South Boston Neighborhood House & Senior Center

136 H St
South Boston, ma 02127
Phone: (617) 268-1619 ext. 301

Email: csullivan@sbnh.org Website: www.sbnh.org/senior-services
Who to Contact: Carole Sullivan Services:

South Boston Neighborhood House and Senior Center aim to reduce isolation by offering activities and services that maintain dignity, health, independence, and self-confidence for seniors. These services aim to enhance physical, intellectual, and creative well-being through exercise, interaction, technology, and art classes. Services include:

Health and Information Programming:
• Yoga
• Weight listing
• Exercise
• Dance
• Bowling
• Health seminars

Recreational Programming:
• Bingo
• Games and movies
• Shopping
• Special events
• Holiday parties
• Trips

Due to the COVID-19 pandemic programming has been limited. Please call ahead for details.

Service hours:

COVID Hours: 8:30am - 1:00pm (with limited programming)

Spectrum Health Systems

10 Mechanic St., Suite 302
Worcester, ma 01608
Phone: 508-792-5400

Website: www.spectrumhealthsystems.org/

Spectrum Health Systems, Inc. is dedicated to improving the lives of individuals impacted by addiction and/or mental health disorders.

Today, they offer a continuum of addiction treatment services across Massachusetts, including inpatient detoxificationresidential rehabilitationmedication-assisted treatmentoutpatient counseling and peer recovery support.

Spectrum also operates a number of residential programs for the Massachusetts Department of Youth Services. And, they have state contracts throughout the country to provide specialized programming for criminal offenders with histories of substance abuse.

Service hours:

Mon-Fri: 8am - 5pm

Other Locations:

Several locations, please check website.



Languages: Spanish

St. Francis House

39 Boylston Street
Boston, ma 02116
Phone: 617-542-4211
Fax: 617-542-4705

Email: info@stfrancishouse.org Website: stfrancishouse.org/

Since 1984, St. Francis House has offered basic care and services that make the difference between hope and despair, and often between life and death.


COVID-19 Updates 

Service hours:

Hours vary depending on program. Call or visit website for details.

Requirements & Restrictions:

Daytime Shelter and Resource Center: For guests who are new to St. Francis House, the Hospitality Desk in the Resource Center should be their first stop. There, guests get a St. Francis House ID, which will help them access many of their services, including case management or mental health counseling.

No pets. Service animals are allowed.

Languages: English, Spanish

St. James Helping Hands Food Pantry

364 Rindge Avenue
Cambridge, ma 02140
Email: foodpantry@stjamescambridge.org Website: www.stjamescambridge.org/ministries-1
Who to Contact: JT Minor, Food Pantry Coordinator: jt@stjamescambridge.org [Note: English only] Services:

Helping Hand Food Pantry is an all-volunteer operation that provides groceries on the second Saturday of every month to individuals in need of assistance.

During St. James’s redevelopment, the Food Pantry will be held at Fresh Pond Apartments, 364 Rindge Avenue, Cambridge.

Service hours:

9:30am-12:30pm on the second Saturday of each month

Requirements & Restrictions:

Due to COVID-19, they ask that all guests arrived with a face covering. They also ask that all guests form a line on the ramp adjacent to the pantry entrance. A masked volunteer will bring you a produce bag as well as a box of dry goods

[Note: All volunteer staff will be wearing face-masks and gloves in order to maximize the safety of their guests]

Waiting time: 45 minutes Languages: Spanish

St. Mary’s Center for Women and Children

90 Cushing Avenue
Dorchester, ma 02125
General Information: 617-436-8600
Donations (Phone): 617-436-8600 ext. 493
Donations (Fax): 617-288-8961

Email: contact@stmaryscenterma.org Website: stmaryscenterma.org/

St. Mary’s Center offers a wide variety of programs for women and children. St. Mary’s serves as a safety net for vulnerable families and children–providing a haven and home as well as life-changing programs and services.


  1. Crossroads Family Center provides families with shelter and support as they transition from homelessness to independent living in the community
  2. Margaret’s House prepares women and their families to move from transitional housing to affordable permanent housing by offering skills to overcome obstacles, manage finances, and pursue education and employment
  3. Massachusetts Maternity First Home is a transitional, supportive housing program that provides 12 formerly homeless families with the tools, developmental experience and learning opportunities that enable families to find success and secure permanent housing
  4. St. Mary’s Home provides pregnant and parenting teens with skills to improve the emotional, educational and economic well-being of themselves and their children
  5. Women’s Learning Center provides women with classroom instruction and tutoring so they can earn their high school credentials and plan for future educational and career goals
  6. Women@Work Plus offers women course curriculum, including college credit courses, and a real job


For COVID-19 Updates visit: stmaryscenterma.org/covid-19-update/

Steppingstone Incorporated

522 N Main St.
Fall River, ma 02720
Phone: 508-674-2788

Website: www.steppingstoneinc.org/

Steppingstone Incorporated’s mission is to strengthen quality of life among individuals and families of our community through providing comprehensive client-center programs and services that enhance well-being and promote independence.

Residential Rehabilitation

Outpatient Treatment

Housing for Homeless

Peer Recovery Support


Other Locations:

Various locations based on program

Requirements & Restrictions:

Admission Criteria varies by program (criteria is available on website)

Languages: Spanish, Portuguese

Stop It Now! Helpline

351 Pleasant Street
Suite B-319
Northampton, ma 01060
Helpline: 1-888-773-8368

Email: helpline@stopitnow.org Website: www.stopitnow.org/

The Resource Guide on this website lists a number of relevant organizations including resources for referrals for treatment providers. Stop It Now! also maintains a Helpline for adults who are at risk for sexually abusing a child, for friends and family members of sexual abusers and/or victims, and for parents of children with sexual behavior problems. The toll-free Helpline is confidential and no caller ID is used. The Helpline also offers an email service to answer individuals’ questions and provide guidance and resources.

Chat option available on website.

Service hours:

Phone and Chat is available M-F 12pm - 6pm ET.
Email is usually responded in 72 hours or less.

Requirements & Restrictions:

All direct services are done by telephone and email.

Languages: English, some Spanish literature available online.

Straight Ahead Ministries

791 Main Street
Worcester, ma 01610
Phone: 508-753-8700
Fax: 508-438-0182

Email: connect@straightahead.org Website: straightahead.org/

They operate three Youth Re-Entry Programs in Massachusetts (serving Fall River, New Bedford, Lawrence, Lowell, Lynn, Taunton, and Worcester) that offer a variety of services for youth as they leave the juvenile justice system and transition back into their communities.

With the support of case managers, mentors, and peer leaders, youth work towards personal and professional goals through educational services, job-readiness training, leadership development, and volunteer service opportunities.

Straight Ahead’s Engagement Model: Their youth commit to make challenging changes – to break ties with gangs, stop using drugs, complete their education, develop a strong work ethic. Their engagement model is highly relational, integrating professional case management with adult and peer mentoring relationships and a comprehensive set of activities and opportunities

Straight2Work Job Readiness Training: Their most intensive re-entry program, Straight2Work, is a unique job readiness training program that combines practical, hands-on work experience with character and leadership development to ensure real, lasting change. Working closely with a case manager, youth gain employable skills and industry certifications, increase life skills and develop resumes before securing long-term employment in the community

Other Locations:

Northeastern Massachusetts
60 Island Street
Lawrence, MA 01840
P: 978-808-4054

Southeastern Massachusetts
360 Coggeshall Street
New Bedford, MA 02746
P: 508-642-9287

Languages: Spanish, English, Khmer

STRIVE – Boston Employment Services, Inc.

651 Washington Street
Dorchester, ma 02124
Phone: 617-825-1800

Email: epowell@jri.org Website: jri.org/services/community/strive

STRIVE Boston is a Workforce Readiness program that envisions a world where everyone has the opportunity to achieve economic self-sufficiency, dignity, and a promising future. STRIVE Boston helps chronically unemployed men and women realize their potential to find and keep jobs that promise sustainable livelihoods and personal growth. Please note that the bulk of their services are now being offered virtually. For more detail, please click on the STRIVE COVID 19 update.

The START program (adult) is a five-week, full-time workshop that simulates the rigors of a full-time job followed by an employer week where employers offer.

Service hours:

9am - 5pm

Requirements & Restrictions:

Valid U.S ID required, documents that establish employment eligibility, and must speak English

Transportation Google Maps

Successful Release

Website: successfulrelease.com/

The Successful Release team is on a mission to help former offenders lead successful lives after their release. Leveraging the internet and a nationwide network of similarly motivated organizations, Successful Release strives to provide helpful resources to help create a smooth transition from prison.

The website includes a list of companies that employ felons including specific information on the hiring process and each company’s policy for hiring those with felony convictions. There are also various employment help guides and reentry resources.

Suffolk County Community Corrections Center (CCC)

Suffolk County Courthouse
3 Pemberton Square, Room 114
Boston, ma 02108
Phone: 617-788-6100

Email: kimberly.albin@jud.state.ma.us Website: www.mass.gov/orgs/office-of-community-corrections
Who to Contact: Kimberly Albin Services:

The programs offered at the CCC include:

  1. Manualized cognitive-behavioral treatment groups designed to address decision making and/or substance use disorder
  2. Education groups such as Adult Basic Ed, HiSET/GED prep, and post-secondary prep
  3. Career counseling groups such as job club, job readiness, and job search
Service hours:

Mon, Wed & Fri: 8am - 4pm
Tues & Thurs: 11:30am - 7pm

Waiting time: Usually able to assist on that same day Languages: Spanish

The Bridge Program

Community Learning Center
5 Western Avenue
Cambridge, ma 02139
Phone: 857-285-3217

Email: eleanor@cambridgeclc.org Website: www.cambridgema.gov/DHSP/programsforadults/communitylearningcenter.aspx

The Bridge Program offers free classes that prepare program participants for college or other post-secondary training. The Bridge Program helps participants improve their reading, writing, and math skills and provides students with ongoing advising around the college application process, career paths, programs of study, and college funding sources. Participants in the Bridge Program are co-enrolled at Bunker Hill Community College and earn three free college credits.

See flyer for the 2020-2021 Bridge Program here. 

Service hours:

Classes meet: Wed/Th: 6:15pm - 9:15pm and every other Tuesday from 6:15pm - 9:15pm

Requirements & Restrictions:

You must have a GED, HISET or a high school diploma. (Foreign high school diplomas must be translated into English)

Cambridge residents have priority

Transportation Google Maps

The Cambridge Women’s Center

46 Pleasant Street
Cambridge, ma 02139
Office: 617-354-6394
Helpline: 617-354-8807

Email: info@cambridgewomenscenter.org Website: www.cambridgewomenscenter.org/

The Women’s Center offers extensive FREE services to women. They provide direct services in a number of areas and will help point women to other local programs if needed. They have a wide array of support groups, classes, and workshops, and two computer labs in a large comfortable house. Pre-COVID women and their children could come in 10am-8pm weekdays and 10am-3pm Saturdays. They could use a phone, the kitchen, which includes food donations, a library, and more. They offer an extensive information, resources, and referral system, as well as provide crisis intervention and peer support counseling for women in crisis though a Helpline and in-person at the Center. The population using the center is very diverse, and includes many experiencing homelessness, women of color, trauma survivors, of different ages and backgrounds. Participant’s confidentiality is respected and they are not subjected to intake questioning.

Currently drop-in hours are restricted and takes place at the front door and in the backyard. Offerings include: take out food and other material goods, laptop use with internet access and printing, resource referrals, emotional support, and connection to a caring and supportive community. Check the website for the specific hours.

Service hours:

Pre-COVID: M - F: 10am - 8pm; Sat 10am - 3pm
Check website for current hours

Requirements & Restrictions:

The Center is for women, and those who identify as women, and children (boys up to 14 years accompanied by mother or caretaker).

Languages: English; volunteers speak other languages as well, and they have a Spanish/English language exchange and an ESL class. Transportation Google Maps

The Dimock Center

55 Dimock Street
Roxbury, ma 02119
Phone: 617-442-8800

Email: info@dimock.org Website: www.dimock.org/

The Dimock Center provides the residents of Boston with convenient access to high quality, low cost health care and human services.

Health Center: Here, patients have a team of doctors, medical personnel and staff working in coordination to help them become and remain healthy and strong. Doctors and nurses, nurse practitioners and case managers, eye care specialists and dentists – their highly qualified experts all work together to ensure that patients and families have the resources they need, from birth through life. Healthcare services include: adult medicine, community care, dental, eye care, OB/GYN, pediatric services, patient info, and pharmacy. Hours vary by service.

Behavioral Health: Acute Treatment Services (ATS), Residential Services, Outpatient Services, Emergency Shelter

Child and Family Services:

A sequence of classes are offered that start at the most basic level and prepare students for successful transition to post-high school education or training. In addition to classes, the program provides employment counseling, professional development, introduction to computers, and case management. Each student enrolled in classes will receive an academic assessment which is used to develop the student’s Individual Learning Plan (ILP).

Other programs include:

Anyone interested should call 617-442-8800 x1219, for an intake appointment.


Service hours:

For Adult Education: Class Times M - F: 9:30am - 1:30pm, classes are given in 13-week cycles

Other Locations:

Educational Facility:
1800 Columbus Avenue, Roxbury

Requirements & Restrictions:

For Adult Education: Applicants must be at least 18 years old.

Waiting time: Open-enrollment Transportation Google Maps

The Federation for Children with Special Needs

529 Main Street
Suite 1M3
Boston, ma 02129
Phone: 617-236-7210
Phone (in MA): 800-331-0688
Fax: 617-241-0330

Email: info@fcsn.org, fcsninfo@fcsn.org Website: fcsn.org/

The Federation currently oversees over 15 projects related to supporting families whose children have special educational needs and special healthcare needs, as well as families of culturally and economically underserved populations by promoting family engagement within general education.  The projects are organized into five “Centers” by the primary type of service offered to families and are described below.


Requirements & Restrictions:

The Federation provides information, support, and assistance to parents of children with disabilities.

Transportation Google Maps

The Home for Little Wanderers

10 Guest Street
Boston, ma 02135
Phone: 617-267-3700
Fax: 617-267-8142

Website: www.thehome.org/site/PageServer?pagename=about_thehome

The Home for Little Wanderers provides a variety of services for every stage of child and family development.

Primary service areas include: individual, group and family therapy; psychological and neuro-psychological testing; medication management; child and family skills development; therapeutic mentoring; birth parent counseling; life skills training; community connection and integration; behavioral stabilization; educational preparation; and social, vocational and daily living supports

Learn more about their services:

Service hours:

Mon-Fri: 9am - 5pm

The Mayor’s Office of Returning Citizens

22 Drydock Avenue
Suite 301
Boston, ma 02210
Phone: 617-635-5333

Email: ORC@boston.gov Website: Boston.gov/returningcitizens

The Office of Returning Citizens offers support to those who return to Boston after being released from state, federal, and county facilities each year. They connect returning citizens to the following resources and services:

• Birth certificates
• Driver’s license and ID cards
• Employment
• Food resources
• Health services
• Housing
• Internet access
• Legal services
• Recovery services
• Senior resources
• Transportation
• Voter registration

They also provide assistance with Transitional Housing (Sober Living), Workforce Development & Employment, Education, and Healthcare.

Service hours:

The Mayor's Office of Returning Citizens can be reached at anytime via email.

Requirements & Restrictions:

Must be releasing from incarceration and returning to Boston

The Network – La Red

P.O. Box 6011
Boston, ma 02114
Main Office: 617-695-0877
Hotline (Voice): 617-742-4911
Hotline (Toll-free): 800-832-1901
Hotline (TTY): 617-227-4911

Email: info@tnlr.org Website: tnlr.org/en/

The Network provides a variety of services for members of the lesbian, gay, bisexual, and transgender (LGBT) community experiencing partner abuse. The organization also provides assistance and referrals to LGBT community members. The web site is in English and Spanish, is kept up-to-date, and has information helpful to the LGBT community.


Housing Pathways Program:

During both phases, participants can receive a wide range of services, such as advocacy, referrals, supportive counseling, and support group

Support Groups:

Service hours:

Hotline is 24/7

Requirements & Restrictions:

Target population is battered members of LBT (lesbian, bisexual, and transgender) communities. Will also assist and provide referrals for gay and bisexual men.

Languages: Spanish, English Transportation Google Maps

The Salvation Army – Boston South End Corps Community Center

1500 Washington Street
Boston, ma 02118-2015
Phone: 617-536-5260
Fax: 617-236-0799

Email: Myron.Smith@use.salvationarmy.org, Kimberly.Smith@use.salvationarmy.org Website: massachusetts.salvationarmy.org/MA/BostonSouthEnd?openDocument&charset=utf-8
Who to Contact: Captains Myron & Kimberly Smith Services:

Food distribution
Tuesday and Thursday 10:00am – 2:00pm
Serving residents in the following zip code areas:
Back Bay/Beacon Hill: 02108, 02114, 02116, 02117
Fenway/Kenmore: 02123, 02115, 02215
Central: 02109, 02210, 02111, 02112, 02113, 02123, 02134, 02135, 02163
South End: 02118

If you are in need of food assistance, please visit The Salvation Army Corps below that serves your zip code area. Due to increased demand, food is available on a first come, first served basis. Certain guidelines may apply.

Emergency Assistance Programs

For more information on these services, please contact the South End Corps at 617-536-5260 or visit them at 1500 Washington Street, Boston, MA 02118

Service hours:

M/T/Th/F: 8:30 am - 4pm. Please call to schedule an appointment

Other Locations:

Boston Kroc Center
650 Dudley Street
Dorchester, MA
Food distribution: Tuesday, Wednesday, Thursday at 10:00 am
Food delivery for seniors: Tuesday-Friday 1:00pm (while supplies last)
Serving residents in Dorchester zip codes: 02121, 02125, 02127

Jubilee House at Children’s Learning Center
26 Wales Street
Dorchester, MA
Food distribution: Monday-Thursday 10:00am – 12:00pm
Children’s Meals: Monday-Friday 10:00am – 12:00pm
Serving residents in the following zip code areas:
Dorchester: 02122, 02124
Mattapan: 02126
Hyde Park 02133

Chelsea/East Boston
258 Chestnut Street
Chelsea, MA
Food pantry: Tuesday, Wednesday, Thursday 10:00am – 12:00pm
Hot meals/children’s meals: Monday-Friday 11:30am (while supplies last)
Serving residents in the following zip code areas:
East Boston: 02128
Charlestown: 02129

Boston Central
23 Vernon St
Roxbury MA
Food pantry and children’s meals: Monday-Friday 9:00am – 1:00pm
Serving residents in the following zip code areas:
Roxbury: 02119, 02120
Roslindale: 02131
Hyde Park: 02133, 02136, 02137
West Roxbury: 02132
Jamaica Plain: 02130

Transportation Google Maps

The Women’s Center

405 County Street
New Bedford, ma 02740
Phone: 508-996-3343
Fax: 508-999-7139

Email: info@thewomenscentersc.com Website: www.thewomenscentersc.com/

The Women’s Center offers comprehensive FREE and confidential services to ALL (men and children included) survivors and victims of domestic violence, sexual assault, and child trauma. They provide counseling, education, outreach, referrals and resources.

Other Locations:

Fall River Office:

209 Bedford Street

Fall River, MA 02720

Phone: 508-672-1222

TTY: 508-996-1777

24-Hour Hotline: 508-999-6636

Languages: Spanish, Portuguese

Therapy Matcher

Phone: 617-720-2828
Toll-free: 1-800-242-9794

Email: info@therapymatcher.org Website: www.therapymatcher.org/

Therapy Matcher is a free, confidential telephone referral service offered by the National Association of Social Workers, MA Chapter. Provides professional, personalized counseling referrals matched for location, specialty, and insurance or fee requirements.

Service hours:

Call or email any time, and a staff person will get back to you.

Tiffany Club of New England

P.O. Box 540071
Waltham, ma 02454-0071
Phone: 781-891-9325
Fax: 781-899-3562

Email: info@tcne.org

Tiffany Club of New England (TCNE) is a social and support organization for the transgender community. TCNE provides the following:

Service hours:

Call on Tuesdays, from 7pm – 9pm or on Saturdays, from 7pm – 11pm to get a live voice

Requirements & Restrictions:

Target population: transgender community.

U.S. Department of Health and Human Services: Office of Child Support Enforcement

Child Support Enforcement Division, Department of Revenue
PO Box 9561
Boston, ma 02114-9561*
Phone: (800) 332-2733
Phone (For local callers in the Boston area): (617) 660-1234
Fax (MA): (617) 887-7570

Website: www.acf.hhs.gov/css/parents

The federal Office of Child Support Enforcement partners with federal, state, tribal, and local governments and others to promote parental responsibility so that children receive reliable support from both of their parents as they grow to adulthood. The OSCE provides resources for parents, grandparents, and children including the following help pages:

Other Locations:

*PO Box listed above is for mailing inquires and requested documentation only.

A list of all OSCE offices across the country is available at their website.

Requirements & Restrictions:

The webpages listed here are online resources, the OSCE does not provide services directly to families.


Languages: The OSCE also provides a number of resources in Spanish, visit the website for more information.

U.S. Department of Veterans Affairs, IRIS

Phone, VA Benefits: 1-800-827-1000
24/7 Crisis Hotline: 1-800-273-8255 (Press 1)
24/7 Crisis Hotline (TTY): 1-800-799-4889

Website: iris.custhelp.com/

The Inquiry Routing & Information System (IRIS), maintained by the U.S. VA, contains a list of toll-free numbers for contacting the Department related to various veterans’ issues. Visit the website link for a complete listing of toll-free phone numbers. IRIS is also a secure messaging system that can be used to message inquiries to the VA.

Union of Minority Neighborhoods

42 Seaverns Avenue
Jamaica Plain, ma 02130
Phone: 617-942-7577
Fax: 617-522-3351

Website: unionofminorityneighborhoods.org/

The Union of Minority Neighborhoods (UMN) is committed to fully engaging communities of color as active participants in their democracy. UMN trains, organizes, and empowers people of color to effectively access many of the resources that make a difference in people’s lives – from the Commonwealth’s schools, to its workplaces, to its financial institutions, to its voting booths. UMN is working to ensure the collective power as people of color is heard and felt.

Call for information on specific meeting times and places.

Service hours:

M - F, 9am - 5pm

Transportation Google Maps

United South End Settlements

48 Rutland Street
Boston, ma 02118
Phone (Admin): 617-375-8150

Email: info@uses.org Website: www.uses.org/

Coaching: Coaching is a supportive partnership that empowers participants with the tools to find solutions and move their families forward. Learn more here.

Early Childhood Education: USES’ Early Childhood Education program prepares each child emotionally, academically, and physically to succeed in kindergarten. Learn more here, sign up for waitlist here, or view the Parent & Guardian Handbook here.

club48: club48 provides high-quality services with curricula that support school success and promote the social, cognitive, and emotional development of the students. Learn more here, sign up for waitlist here, or view the Parent & Guardian Handbook here.

Camp Hale: Established in 1900, Camp Hale operates on the belief that all youth, particularly those from urban environments, will benefit from challenging opportunities for physical, mental, and social growth and development. Learn more here.

Job Training: USES’ job training program ensures that their neighbors have the education and opportunities they need to move toward economic self-sufficiency. Learn more here or submit an interest form here.

Harriet Tubman Gallery: United South End Settlements brings the community together through exhibitions, events, and partnerships, using art as a catalyst for communication and relationship building across different cultural and socio-economic backgrounds. Learn more here.

Service hours:

M - F 8am - 6pm. Call or visit website for class schedule.

Other Locations:

Headquarters: Children’s Art Centre/South End House
36 & 48 Rutland Street
Boston, MA 02118

Requirements & Restrictions:

Must be 18 or older; program has a special mission to serve residents of the South End and Lower Roxbury, but will serve adults from other neighborhoods as well.

Transportation Google Maps

United Way’s 211 Helpline

Phone : 211
Phone (Toll-free): 1-877-211-6277
TTY: 508-370-4890

Website: mass211.org/

Free, 24/7 confidential hotline for finding government benefits and services, reentry help, non-profit organizations, support groups, job training programs, volunteer opportunities, legal matters, housing, childcare, health utilities, donation programs, and other local resources. Also available via “chat” on website.

Service hours:

Hotline and chat available 24/7.

Languages: English, Spanish, Portuguese, and other languages translated through interpreter services.

Upham’s Corner Health Center

415 Columbia Road
Dorchester, ma 02125
Phone: 617-287-8000
Fax: 617-287-1500

Email: info@uphams.org Website: uphamscornerhealthcenter.org/
Who to Contact: Registration Services:

Health center and social services for adults and children. The health center provides a range of services including:

Service hours:

M – Th: 8:30am – 8pm; F: 10am – 5pm; Sat: 9am – 12:30pm

Other Locations:

Teen Clinic and HIV & Women, Infant and Children’s Program
415 Columbia Road, Dorchester MA 02125
Tel: 617-287-0786
Tel: 617-825-8994 (WIC)

Dental & Eye Care
636 Columbia Road, Dorchester MA 02125
Tel: 617-825-9839

Upham’s Elder Service Plan (UESP) / PACE
Savin Hill 1140 Dorchester Ave, MA 02125
Dudley Square 36 Dearborn Street MA 02119
Jackson Square 125A Amory St, Boston, MA 02119
UESP/PACE Tel: 617-288-0970

Requirements & Restrictions:

Dorchester residents

Waiting time: 7-10 days Languages: Spanish, English, Creole, Portuguese, French, Vietnamese, and Arabic Transportation Google Maps


Email: rohan@upsolve.org Website: upsolve.org/ma
Who to Contact: Rohan Pavuluri Services:

Upsolve is a nonprofit tool that helps individuals file for bankruptcy protection for free. Think TurboTax for bankruptcy protection. Use Upsolve to wipe away crushing debts from credit cards, job loss, and medical bills.

Requirements & Restrictions:

Upsolve users must have more than $10,000 in debt.

Waiting time: No wait time. Languages: English

Urban College of Boston

2 Boylston Street
2nd Floor
Boston, ma 02116
Phone (Admissions): 617-449-7070
Fax (Admissions): 617-423-4758

Email: enrollment@urbancollege.edu Website: www.urbancollege.edu/

Urban College of Boston offers specific programs with real-world value. Whether or not you enroll as a degree student, certificate student, or professional studies student, UCB’s classes can help you enhance your career!

Students can take classes at their own pace during their Fall, Spring, and Summer semesters. If students enroll full-time, a Certificate can be completed in one academic year, an Associate Degree in two years.

Classes are flexible and typically offered at the Downtown Location. Students may take day, evening and weekend classes!

Tutorial assistance is available and free for Urban College students.

Staff can also help prospective students who may need Financial Aid. Call for more information.

Service hours:

Call M - F: 9am - 6pm or walk-in M - F 1pm - 7pm to get help signing up for classes, securing an internship, or landing a job.

All services are available and remotely during the Covid19 pandemic

Requirements & Restrictions:

No international admissions. High School diploma required for an associate degree. High School diploma recommended for certificate program

Languages: English; many courses are also taught in Spanish and Chinese. Transportation Google Maps

Urban League of Eastern Massachusetts

88 Warren Street
Roxbury, ma 02119
Phone: 617-442-4519
Fax: 617-442-0562

Email: info@ulem.org Website: www.ulem.org

Customer Service & Leadership Training (CSLT) – This training prepares participants for work through classroom learning and meaningful service activities. It is designed for people who are currently unemployed, have limited work experience, and want to be job-ready. The CSLT program gives graduates the work experience they need to build their resumes and promote their skills effectively. This is a Stipend eligible program.

Computer Literacy and Internet Knowledge (CLIK)- The CLIK curriculum is designed to help students learn how to become successful in an online learning environment. This program is for individuals who have some but limited computer skills and want to become computer savvy. Partnership with Tech Goes Home

Employment Resource Center (ERC) – The ERC provides resources and services to individuals that are looking to upscale their business or skills. The ERC is available to trainees, job seekers, entrepreneurs,  and students to apply for jobs or research for business opportunities. The space offers the flexibility for small business owners, thought leaders, and entrepreneurs to use as its office space. This center grants its members access to computers, internet, printer, fax, and copy machine.

MSIMBO Urban League Coding Academy – MSIMBO means “code” in Swahili, is the Urban League of Eastern MA (ULEM) Coding Boot Camp Training program. The Program is a 20-week full stack training for adults looking to become a computer programmer. The MSIMBO training program aims to open the door of opportunity for women and people of color to begin careers in the IT industry, and in so doing address the IT industries’ need for ethnically diverse, skilled workers. Students earn 14 credit hours towards a degree from Benjamin Franklin Institute Technology. Funded by Comcast, Verizon, BNY Mellon, and Bank of America. This is a stipend eligible program. Section 30 approved.

The Domestic and Sexual Violence Project for the Urban League of Eastern MA- This project is sponsored by the Office on Violence Against Women (OVW)- partners, Safe Havens Interfaith Partnership Against Domestic Violence (expertise in Domestic Violence and Faith), The Center for Hope and Healing (expertise in Sexual Assault), Casa Myrna, (expertise in Domestic Violence and homelessness) and two of the Boston Police Departments Domestic Violence Consultants. This project is an education and action program designed specifically for Boston’s inner-city communities, to train service providers and clergy in culturally specific domestic and sexual violence intervention and prevention strategies. In addition, the project provides referrals and education to victims and survivors of domestic and sexual violence who are looking for support and referrals.

DigiUL: Urban League Digital Marketing Lab- A full-time 16-week program designed to teach all the fundamentals of graphic design, branding, marketing – both from the print and interactive perspective. At the end of the 16-week program, the knowledge gained can be used to land a job in the field working as a design professional, you will have a professional level portfolio- both print and online that will have been vetted by working professionals in the field and you will have had some working experience in the field. This is a stipend eligible program. Section 30 approved.

Requirements & Restrictions:

Must be 18 years or older with a valid ID and must have a GED or High School Equivalency

Waiting time: Call office for program wait times Transportation Google Maps

Urban Renewals

630 American Legion Highway
Roslindale, ma 02131
Phone: 617-522-7383

Website: www.familythrift.com/boston-ma

Items available for purchase include: clothing, shoes, bedding, and some furniture. Cash only; ATM in store.

Service hours:

M - Sat: 9am - 6pm; Sun: 12pm - 5pm

Transportation Google Maps

V.A. Boston Healthcare System for Women Veterans

150 South Huntington Avenue
Boston, ma 02130
Phone: 1-800-865-3384

Website: www.boston.va.gov
Who to Contact: Women Veterans Program Manager Services:

These programs are part of the United States Department of Veterans Affairs, Veterans Healthcare Administration.

The Women Veterans Program provides a wide spectrum of care to women Veterans, including primary care, gynecology, mammography, mental health care (inpatient, residential, transitional, and outpatient), services for those who have experienced intimate partner violence and/or sexual assault, surgical services, inpatient medical, spinal cord injury and nursing home level of care.  To be referred to the nearest Women Veterans Program Manager, call or text the Women Veterans Call Center.

Women Veterans Call Center and Chat: The WVCC staff is trained to provide women Veterans, their families, and caregivers about VA services and resources. The call is free, and you can call as often as you like until you have the answers to your questions. The Call Center is available Mon. – Fri. 8am – 10pm ET, and on Saturdays from 8am – 6:30pm ET. There is also a chat function available during the same hours. Contact: 1-855-VA-Women (1-855-829-6636).

Trust House: Trust (Transitional Residence Utilizing Support and Treatment) House is a therapeutic residential program that offers secure and affordable housing along with a communal atmosphere in a treatment-focused setting in Jamaica Plain. The residence is home for seven women veterans and two house managers. Each resident participates fully in the daily operations of the house (including food shopping, cleaning, gardening, laundry, and cooking). The TRUST House specializes in the treatment of women with PTSD as well as depression, substance abuse, anxiety, dissociation, and homelessness. Contact (For all mental health and substance abuse services): 800-865-3384 x62556 or x 61778

Women’s Comprehensive Primary Care and Gynecology: High quality and convenient health care for women veterans all throughout the greater Boston area. Services include:  

Contact: To reach the Patient Call Center, dial 1-800-865-3384, available 24 hours per day.
Primary Care Hours: Mon.– Fri. 8am – 4pm with additional hours at select locations.

Women’s Trauma Recovery Team:  The Women’s Trauma Recovery Team (WTRT) is an outpatient mental health clinic that offers evidence-based, recovery-oriented outpatient services for PTSD and other trauma-related issues. Veterans served by WTRT represent diversity on all dimensions – race, ethnicity, country of origin, first language, age, ability, sexual orientation, gender identity, gender expression – and strives to be a safe and inclusive program where the inherent rights and dignity of all are valued, honored, and respected. Services include individual and group psychotherapies, comprehensive diagnostic assessments, and psychiatry. Contact: 857-364-4012.

If VA Boston Healthcare System is unable to provide a needed service, they will assist you to find the care you need elsewhere.

Service hours:

Varies by program

Other Locations:

Edith Norse Rogers VA Medical Center – Women Veterans Program
200 Springs Road, Bedford, MA 01730
Tel (781) 687-2000
Toll-Free 1-800-VETMED1 (800-838-6331)
Fax (781) 687-2101

VA Central Western Massachusetts – Women Veterans Program
421 North Main Street, Leeds, MA 01053-9764
413-584-4040, Ext. 2288
Phone: (413) 584-4040
VA CWM HCS Call Center at 413-582-3027
Fax: (413) 582-3121

Community Housing options for Women Veterans also include:

Soldier On: House on the Northampton VA campus in Leeds, MA that is especially for women veterans. The program provides resident veterans with treatment and recovery from drug and alcohol addictions along with medical services.

Veterans Inc.: Two housing programs in Worcester that offer alcohol and drug-free environments coupled with case management.
6 Sheridan Street, Worcester, MA 01610

Women’s Dorms at Chelsea Soldiers’ Home: The Chelsea Soldiers’ Home has a private and secure dormitory wing specifically for female veterans who can live in an independent setting and who require minimal assistance with the activities of daily living. For eligibility requirements and to apply, contact the Soldiers’ Home.
Chelsea Soldiers’ Home
91 Crest Avenue, Chelsea, MA 02150

Lt. Pamela D. Donovan Memorial Residence for Women: A newly-renovated dormitory at the New England Center for Homeless Veterans. Renovated in 2007, the 16-bed dormitory has new floors, ceilings, tiling, bathroom facilities, and television room.
New England Center for Homeless Veterans
17 Court Street, Boston, MA 02108
(617) 371-1800
info@nechv.org, www.nechv.org

Requirements & Restrictions:

For female veterans, V.A. eligible. If unsure of V.A. eligibility, call for more information.
To speak to someone in our eligibility office, please call:

All veterans are encouraged to enroll in the VA Health Care System. https://www.boston.va.gov/patients/eligibility.asp

Transportation Google Maps

Veronica B. Smith Senior Center

20 Chestnut Hill Ave
Boston, ma 02134
Phone: (617) 635-6120

Email: agestrong@boston.gov Website: www.boston.gov/departments/elderly-commission/veronica-b-smith-senior-center

The Veronica B. Smith Senior Center offers the following services and programs:

• Health and Nutrition Services: Free preventative health care screenings such as vision, hearing, and podiatry are available along with free flu shots. Fitness programs such as weekly exercise, wellness, and line dancing classes, educational workshops, and seminars pertaining to health and nutrition are also offered.

• Direct Services and Programming: A wide range of social services can be obtained at the Center, including special seminars and workshops on legal issues and government health benefits. Comprehensive programs targeted for seniors in the greatest economic and social needs are also in place, as well as on-site English as a Second Language classes and translation services. Medical escort services for non-English speaking seniors can also be accessed at the Senior Center.

• Public Information: Senior Spotlight is a monthly newsletter published and distributed by the Veronica Smith Senior Center with a circulation base of over 600 community seniors and dozens of community locations such as nursing homes and elderly housing. Topics include issues such as health benefits, upcoming programs and services available at the Center.


Service hours:

Everyday 8:30 am - 4 pm

Veterans Legal Services

P.O. Box 8457
Boston, ma 02114
Office Phone: 857-317-4474
Fax: 844-621-2797

Email: info@veteranslegalservices.org Website: veteranslegalservices.org/

Veterans Legal Services is a non-profit organization offering free legal advice and representation to homeless and low-income veterans in the Boston area.

Veterans Legal Services serves over 500 clients per year at legal clinics located in service centers. Legal issues handled are primarily in the following areas: Family Law/Domestic Relations, Landlord/Tenant, Public Housing, CORI/Criminal Records, Consumer Debt, Public Benefits, State and Federal Veterans’ Benefits. Veterans Legal Services does not handle the following: Labor, Dept. of Children & Families Cases, Fee Generating Matters, Criminal Law.

Due to the COVID-19 Pandemic, their in-person clinics are temporarily suspended until further notice. Given this necessary change, they are conducting intakes over the phone. Veterans seeking assistance are encouraged to call their office during business hours for an initial eligibility screen and intake, if applicable.

Service hours:

M - F 9am - 5pm

Other Locations:

Services are available through the following legal clinics for low-income veterans only. Please call their office for eligibility screening and to check clinic dates and times.

Bedford Veterans Affairs Medical Center- By appointment only. Approximately every 6 weeks. 200 Springs Road, Building 80, Bedford, MA.

Chelsea Soldiers’ Home- Walk-in. Most alternating Mondays, 10:30 a.m., 91 Crest Avenue, Chelsea, MA.

New England Center & Home for Veterans- Walk-in. Most Wednesdays at 6:00 p.m. 17 Court Street (Government Center), Boston, MA.

Norfolk County Veterans Treatment Court- For veterans participating in the Veterans Treatment Court only. Usually the first Tuesday of each month. 631 High Street, Dedham, MA.

Weather Cancellation Policy- Clinics are not held if Boston Public Schools are closed due to inclement weather.

Transportation Google Maps

Victory Programs Inc.

965 Massachusetts Ave
Boston, ma 02118
Phone: 617-541-0222
Fax: 617-541-0094

Website: www.vpi.org/

Victory Programs opens doors to recovery, hope and community for individuals and families facing homelessness, addiction or other chronic illnesses like HIV/AIDS. Services include short and long-term residential treatment programs for individuals and families, affordable housing opportunities for eligible individuals, HIV/AIDS case management and housing opportunities. Multiple sites located throughout Boston.

Transportation Google Maps

Volunteer Lawyers Project

7 Winthrop Square (Mailing address)
2nd Floor
Boston, ma 02110
Phone: 617-423-0648
Fax: 617-423-0061

Email: info@vlpnet.org Website: www.vlpnet.org/

Free legal assistance to low-income residents of Greater Boston. Only civil cases in following areas: landlord/tenant, family law, guardianship, probate (wills and estates), bankruptcy, unemployment insurance, consumer debt, employment wage and hour violations, home ownership, and foreclosure prevention.

The Legal Resource Finder (LRF) will help you find out if VLP or some other legal aid program might be able to help you with your legal problem. It will also give you links to information that will help you to learn more about your legal issue. The LRF only includes information about civil – not criminal – issues. Click here for the Legal Resource Finder.

If you do not want to use the Legal Resource Finder, you can contact the Legal Advocacy Resource Center (LARC) Legal Advocacy and Resource Center (LARC) hotline at 617-603-1700 or 1-800-342-5297 for intake.

Whatever you tell LARC is private and confidential. A LARC staff person will ask you some questions to find out if you qualify for legal services from VLP or another office. LARC may be able to give you information or advice about your legal problem.

Requirements & Restrictions:

VLP does not handle criminal cases or represent incarcerated individuals on any matter whether related to their incarceration or not. If you do not have a kind of case that VLP handles, LARC can give you information or advice, and may be able to refer you to an agency that handles that kind of case.

DCF cases are not accepted.

Must live in greater Boston, must be a U.S. citizen or have green card, and must meet federal poverty guidelines. If residency is outside city of Boston, call to find out if address is in Volunteer Lawyers Project’s service area.

Waiting time: Depends on the issue. No emergencies can be taken. Languages: Interpreters available for many languages.

Weekend Emergency Food Pantry – Church of the Covenant

67 Newbury Street
Church of the Covenant
Boston, ma 02116
Phone: 617-266-7480

Email: info@cotcbos.org Website: www.cotcbos.org/social-justice.html

The Weekend Emergency Food Pantry program offered by Church of the Covenant provides free groceries and other necessities to Boston residents in urgent need. It operates out of the back entry at Church of the Covenant. The building is located at the corner of Berkeley and Newbury Streets in Boston’s Back Bay and the food pantry entry is down the alley off of Berkeley Street.

Service hours:

Sat & Sun: 10am - 12pm

Requirements & Restrictions:

People seeking assistance should bring photo identification. Visits are limited to once per month.

Whittier Street Health Center

1290 Tremont Street
Roxbury, ma 02120
Phone: 617-427-1000
Fax: 617-989-3247

Email: contact@wshc.org Website: www.wshc.org/

At Whittier Street Health Center, they are dedicated to providing high quality and accessible clinical services to all of their patients.

Clinical Services

Community Health Programs


Whittier Street Health Center accepts walk-ins. When the Center is closed, a 24/7 live answering service will attend to all calls and direct to a provider on call.

Service hours:

M-F: 8:30am – 8pm; Sat: 8:30am – 5pm

Other Locations:

Whittier Street Health Center – Satellite Clinic
278 Blue Hill Avenue
Roxbury, MA
M-F: 8:30am – 5pm

Requirements & Restrictions:

Whittier will not deny services to any patient due to the inability to pay, disability, race, color, sex, sexual orientation, national origin, or religion.

Discounts are available for patients based on family size and income.

Languages: English, Spanish, Swahili, Arabic, Bosnian, Krio, Portuguese, Yoruba, Russian, Farsi, Somali, Urdu, Haitian Creole

WilmerHale Legal Services Center of Harvard Law School

122 Boylston Street
Jamaica Plain, ma 02130
Phone: 617-522-3003
Fax: 617-522-0715

Website: www.legalservicescenter.org/
Who to Contact: Intake Staff Services:

Legal assistance is provided in the following civil law areas:

Disability Benefits: Social Security Disability representation for disabled clients

Estate Planning: Estate planning and probate, guardianship, debt counseling and private insurance cases for low- and middle-income individuals. This service is only provided for veterans.

Family Law: Divorce, Domestic Violence, Paternity, Child & Spousal Support, Adoption, Guardianship, Guardian ad Litem court appointments and English/Spanish Pro Se Divorce Clinics

Federal Tax Unit: The Federal Tax Unit provides free legal representation to clients in tax controversies with the IRS.  The Unit works on a wide variety of matters, including family tax issues (e.g., earned income tax credit, child tax credit, and dependency exemptions), tax debt/collection cases (offers in compromise and installment payment agreements), injured and innocent spouse claims, and audit reconsiderations.  Their work on behalf of taxpayers involves, among other things, requesting audit reconsideration, representing clients at IRS Appeals conferences, drafting and submitting advocacy letters to IRS Appeals, preparing and submitting innocent and injured spouse claims and offers in compromise, and representing clients before the U.S. Tax Court.

Housing Law: Eviction Defense due to foreclosure

Veteran’s Issues: Veterans Benefits (service-connected disability, pension, and other programs from the VA), Veterans’ Services benefits (from Massachusetts cities and towns), other public benefit programs, discharge upgrades and designated civil matters

Services are limited due to staff availability.

LGBTQ+ Advocacy: The LGBTQ+ Advocacy Clinic works with community members, advocates, non-profit organizations, educators, medical professionals, and governmental entities to advance the rights of LGBTQ+ people at both the national and local levels. The Clinic engages in impact litigation, policy advocacy, and direct representation on behalf of the LGBTQ+ community, with a particular focus on issues affecting underrepresented groups within the LGBTQ+ umbrella.


Service hours:

M - F: 9am - 5pm; Intake hours vary - please call.

Requirements & Restrictions:

Suffolk County residents only. No criminal issues are handled.

Languages: Spanish-speaking interpreter and staff available.

Women’s Lunch Place

67 Newbury Street
Boston, ma 02116
Phone: 617-267-1722

Email: info@womenslunchplace.org Website: womenslunchplace.org/

Women’s Lunch Place (WLP) opened its doors in November of 1982 to serve women a hot lunch in a safe welcoming place. They have grown from serving lunch three times a week into a vibrant and supportive day community that is open six days a week. They serve healthy breakfasts and lunches, and they also provide basic necessities and services that help restore dignity and hope.

Medical care is provided free. Advocates and support staff assist women in crisis, struggling with domestic violence, addiction, mental illness, or the stress of being homeless. Women interested in pursuing employment, housing, and other opportunities use their resource center and library, which provides access to computers and phones, free Wi-Fi, the Internet, and office supplies. The Creative Expression Program offers classes in painting and drawing, photography, sewing and knitting, and writing. Additional classes are offered in yoga, meditation, and wellness to provide women the chance to heal and respite from the stressors of poverty and loneliness.

Services provided:

COVID-19 has forced them to shift their meals to takeout. They are busily providing all their program core service areas–healthy meals, direct care, and advocacy as outreach. Toiletries, undergarments, feminine hygiene products, and other basic necessities are always available. Their advocates are providing housing + stabilization services and delivering mobile food pantry boxes to their elderly and shut-in guests. To read their latest updates regarding COVID-19, click here.

Service hours:

Mon-Sat 8:00AM-1:00PM

Requirements & Restrictions:

Anyone that identifies as a woman is welcome and their children (though services are for adult women only).

Women’s Prison and Re-Entry Project

105 Chauncy Street, 8th Floor
Boston, ma 02111
Email: mruttenberg@publiccounsel.net sgoldenhersh@law.harvard.edu Website: wbawbf.org/wbf-projects/womens-prison-and-re-entry-project
Who to Contact: Miriam Ruttenberg or Stephanie Goldenhersh Services:

When they are not in the midst of a pandemic, the Women’s Prison and Re-Entry Project serves women incarcerated in Massachusetts’ prisons and jails, or those who have been involved with the criminal justice system. The Project normally operates at South Bay House of Correction in Suffolk County. In teams, volunteer attorneys meet with women and answer questions regarding family law, child custody, care and protection, housing, CORI, and criminal warrant clearing. During COVID-19 they are not visiting prisons or jails in person but are available to do Zoom educationals as requested by facilities or re-entry programs.

WPRP is in the development stages of a Clemency Project which will offer representation in petitions for clemency and sentence commutation to elderly incarcerated women. The projected start date for the Clemency Project is Fall 2021.

Meetings are normally held quarterly at Women’s Bar Foundation (WBF) Offices, 5:00-6:30 PM, but during the pandemic, they are held by Zoom (dates on website). Please contact Lola Remy at the WBF for Zoom link information at lremy@womensbar.org

Women’s Transition Program, SMOC

7 Bishop Street
2nd Floor
Framingham, ma 01702
Phone (Opportunity Center): 508-620-2690

Website: www.smoc.org/women-transition-program.php
Who to Contact: The Opportunity Center Services:

Located in the Opportunity Center, the Framingham Women’s Transition Program offers a safe and supportive environment where female returning citizens can get the support they need to make a successful transition to life in the community. Program participants are assigned a case manager who will assist them in developing an Individual Service Plan (ISP) designed to meet their personal goals. For more information call the Opportunity Center at 508-620-2690.

Requirements & Restrictions:

To be eligible for services, an individual must meet one of the following criteria:

  1. Recently released from a Massachusetts Correctional facility (within the past 6 months)
  2. Currently incarcerated at a Massachusetts Correctional facility (will be released within the next 6 months)
  3. Currently on Probation or Parole

Work Opportunity Tax Credit, U.S. Department of Labor

19 Staniford Street
1st Fl.
Boston, ma 02114
Phone: 617-626-5353

Email: wotc@detma.org Website: wotc.dcs.eol.mass.gov/wotc
Who to Contact: WOTC Information Line Services:

The Work Opportunity Tax Credit is a federal program designed to encourage employers to hire individuals who might not otherwise find employment.

Employers who agree to hire individuals from a “target group” may qualify for a tax credit.

The “target group” includes “an ex-felon who has been convicted of a felony and has a hiring date which is not more than one year after the last date on which he was so convicted or released from prison.” It also may include, under certain circumstances, members of a family receiving food stamps or TANF benefits, SSI recipients and veterans.

Requirements & Restrictions:

There are no walk-ins. Call or e-mail for information or use the website which is very informative.

Transportation Google Maps

X-Cel Education

7 Glenvale Terrace, #2
Jamaica Plain, ma 02130
Phone: 617-522-2590

Email: x-cel@x-celeducation.org Website: www.x-celeducation.org/
Who to Contact: Telephone for 617-522-2590 registration information. Services:

The X-CEL School offers pre HiSET, HiSET, and College Prep classes at several four locations in Boston. Most of the classes have “rolling admissions” so that students can begin at any time. This was done in part to make it possible for returning citizens to begin classes no matter when their incarceration ended. Classes are small and each student advances through the skill levels at his or her own pace.

STRIVE: This program is a collaboration between STRIVE Employment Services and X-Cel. STRIVE operates a 5-week job readiness program, which runs Monday to Friday, 9am – 5pm. The program focuses on changing the participants’ behavior and attitude so that they will be successful in securing employment and keeping it.

Integrated into STRIVE’s 9 – 5 program, X-Cel comes in twice a week for two hours each day to provide reading and math classes in preparation for the HiSet exam. At the end of the five-week cycle, STRIVE participants who lack a high-school diploma, are then referred to one of X-Cel’s community-based HiSet prep classes. The reading and math classes at STRIVE/Codman Square are held on Tuesdays and Thursdays from 2pm – 4pm. Also see the STRIVE Directory Listing.

Service hours:

Morning classes Mon-Thurs. 10:am-12:30pm
Evening classes Mon.-Wed. 6-9:30PM

No walk ins. Must make appointment for intake.

Other Locations:

Mission Main Community Center
39 Smith Street, 2nd Floor
Roxbury, MA 02120

Log School
222 Bowdoin Street
Dorchester, MA 02122

Requirements & Restrictions:

Must be 18 or older. For GED: must be able to read at 4th grade level. For College Prep: must have GED or High School Diploma.

Waiting time: Open enrollment (no waiting list) Languages: English Transportation Google Maps

YMCA Training, Inc.

18 Tremont Street
Suite 400
Boston, ma 02108
Phone: 617-542-1800

Email: IntakeTI@ymcaboston.org Website: ymcaboston.org/traininginc
Who to Contact: Raysa Stroud, Intake Coordinator Services:

The YMCA Training, Inc. program is an intensive 20-week, full-time (600 hours) computerized office skills training and employment program. Designed to replicate the expectations of a professional office environment, the training prepares participants with both the technical and job readiness skills to succeed.

The 20-week training program includes:

To apply, call (617) 542-1800 to schedule an Information Session. At the Information Session, you will learn more about the program, complete an application, take an assessment, and interview with staff. If accepted, staff will work with you on the next steps.

Due to Covid-19 they no longer have in-person info sessions. Interested individuals should apply by visiting their program application.


Service hours:

M - F: 8:30am - 5pm

Requirements & Restrictions:

Must be legal to work in US, and able to attend training and employment every day, on time. If English is not first language, must have advanced ESOL fluency. Certain CORI’s will preclude some employment options. Acceptance will be affected by funding sources.

Waiting time: New program cycle starts every 3-4 months Languages: English Transportation Google Maps

Youth Options Unlimited (YOU) Boston

7 Palmer Street
2nd floor
Roxbury, ma 02119
Phone: 617-541-2600
Fax: 617-541-2660

Email: referrals@youboston.org Website: www.youboston.org

Employment as well as Case Management Services for young adults ages 14-24 years old. Emphasis on HSD/Hiset completion, subsidized jobs and career trainings, as well as private sector job placement. Career Advisors and Case Managers will build a plan for independence through education attainment and consistent employment.

Service hours:

9am-5pm typically, however flexible

Requirements & Restrictions: Waiting time: Case by case basis, typically none for intake.    Languages: English, Spanish, Haitian Creole, Cape Verdean Creole

YouthBuild Boston

27 Centre Street
Roxbury, ma 02119
Phone: 617-445-8887
Fax: 617-427-3950

Email: info@ybboston.org Website: www.youthbuildboston.org/

YouthBuild Boston works with young adults in the Boston area to develop personal and career skills using innovative programs in the building trades – from design and construction to the green industry. YBB enhances the lives and skills of their students, encouraging them to work with integrity, confidence, discipline and aspiration. More than 1,000 graduates have been equipped with the professional skills and tools necessary to lead successful lives and further their education.

Applicants may visit the website and click the “Apply now” button if they are interested in a YouthBuild Boston program.

Service hours:

M - F: 8am - 3pm

Transportation Google Maps

YW Boston

140 Clarendon Street, Suite 403
Boston, ma 02116
Phone: 617-585-5400
Fax: 617-585-5499

Email: info@ywboston.org Website: www.ywboston.org/

As the first YWCA in the nation, YW Boston helps individuals and organizations change policies, practices, attitudes, and behaviors with the goal of creating more inclusive environments where women, people of color, and especially women of color can succeed.

The F.Y.R.E. Initiative is YW Boston’s leadership and empowerment program for middle school girls in the Greater Boston area. The program’s curriculum incorporates social justice education, positive identity development, and civic engagement. Each weekly session is designed to promote dialogue and experiential learning to cultivate empathy and increase social-emotional learning.