Eastern Regional Legal Intake (ERLI)

Filed Under: CORI, Hotlines, Legal
7 Winthrop Square (Mail)
2nd Floor
Boston, ma 02110
Helpline (Under age 60): 1-800-342-5297
Helpline (Over age 60): 1-800-342-5297

ERLI is a project of the Volunteer Lawyers Project and provides a free legal intake line for low-income individuals seeking legal intake, information, advice and referrals.

ERLI handles intake for Greater Boston Legal Services, the Volunteer Lawyers Project and limited intake for Metro West Legal Services and Community Legal Services and Counseling Center.

ERLI’s service area includes the service areas of the Volunteer Lawyers Project, Metro West Legal Services, and Greater Boston Legal Services. Please note that the service areas for non-elder clients (under the age of 60) and elder clients (60 years of age and older) may be different (as shown below).

Callers must provide essential information about themselves such as contact information (name, date of birth, address), household size and income, amount of financial assets and immigration status in order to be screened for legal services. Callers who are not eligible for direct representation with an Eastern Region legal services program are provided legal information and/or referrals.

ERLI also screens client for eligibility for the Volunteer Lawyers Project court based clinics and ERLI’s advice panels. Information about the court based clinics and advice panels can be found at www.vlpnet.org.

Service hours

M - F: 8:30am-4:30pm

Requirements & Restrictions

To qualify for VLP services, clients must:

  • Live in our service area.
  • Have incomes under 125% or 200% of the federal poverty guidelines or are age 60 and older.
  • Have civil legal issues that meet VLP’s priorities.
  • Be a US Citizen or Legal Permanent Resident (green card holder) or have another status acceptable under the LSC rules.
VLP refers people they can’t assist to organizations that may be able to help.

VLP Service Area: Acton, Arlington, Ashland, Bedford, Bellingham, Belmont, Boston, Braintree, Brookline, Cambridge, Canton, Carlisle, Chelsea, Cohasset, Concord, Dedham. Dover, Everett, Foxborough, Framingham, Franklin, Hingham, Holbrook, Holliston, Hopkinton, Hudson, Hull, Lexington, Lincoln, Malden, Marlborough, Maynard, Medfield, Medford, Medway, Melrose, Millis, Milton, Natick, Needham, Newton, Norfolk, Norwell, Norwood, Plainville, Quincy, Randolph, Revere, Scituate, Sharon, Sherborn, Somerville, Stoneham, Stow, Sudbury, Wakefield, Walpole, Waltham, Watertown, Wayland, Wellesley, Weston, Westwood, Weymouth, Winchester, Winthrop, Woburn, Wrentham.


English, Spanish, Haitian Creole, Mandarin, Portuguese


While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.

Last updated January 31, 2019