Massachusetts Behavioral Health Helpline

Filed Under: Hotlines
Services

The Massachusetts Behavioral Health Help Line (BHHL) is here to connect people directly to clinical help, when and where they need it. Even if clients are not sure what kind of help or treatment they may need, staff at BHHL can help.

  • It’s free, confidential, and no health insurance is required.
  • Real-time interpretation in 200+ languages.
  • Deaf or hard of hearing? Contact MassRelay at 711 or use your video relay or caption provider of choice.

Callers can call or text 833-773-2445 and have a conversation with a live, clinically supervised specialist who can assess clinical needs and provide a warm hand off to the right place in real time. Individuals can also use the chat feature on the website, masshelpline.com, to talk with a representative. Call takers will offer support with immediate crisis intervention, urgent, and routine needs. The Help Line is available 24/7 365 days a year.

Cost
Free
Languages

200+ languages, including ASL (see website)

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.

Last updated December 17, 2025