The MCAD investigates and prosecutes Complaints of Discrimination that occur in Employment, Housing, Public Places, Access to Education, Lending, and Credit. They also offer training to help prevent discrimination from occurring.
An individual who lives or works in Massachusetts and feels they have been discriminated against can come to one of the MCAD offices and file a complaint. It will then be investigated by staff on their behalf. MCAD enforces the state’s anti-discrimination laws in these areas: employment, housing, credit, public accommodations, and access to education.
Individuals applying for a job should be aware of what employers may ask a prospective employee prior to hiring. Massachusetts law guarantees that no person shall be denied the right to work because of his or her race, color, religion, national origin, sex, sexual orientation, genetics, active military personnel, gender identity, age (over 40), criminal record (on job application), or mental or physical handicap/disability.
Individuals applying for admission to schools, universities, and other educational institutions in Massachusetts are protected from discrimination based on race, color, religious creed, national origin, sex, criminal record (on application for admission), blindness, deafness and retaliation.
You can file a complaint in person. No appointment is necessary. In-person appointments are required for most non-housing complaints. You can also file a complaint by attorney via mail.
There is no fee to file a complaint. You may decide to seek an attorney to represent you in the process. If so, the attorney will discuss with you what his or her fee will be. However, the Massachusetts Commission Against Discrimination never collects a fee from someone who files a complaint.
During the COVID-19 health crisis, the MCAD has made temporary emergency changes to its processes and procedures, including the closing of its offices to the public. If you wish to file a Complaint of Discrimination, please call 617-994-6000 to schedule a call with and MCAD intake specialist, or have your attorney email requesting instructions for filing on your behalf.