The Massachusetts Commission Against Discrimination (MCAD) is the independent state agency that enforces the anti-discrimination laws of the Commonwealth through training, mediation, investigation, prosecution and adjudication. The people of Massachusetts, its workers, and visitors may file a Complaint if they believe they were treated differently or unfairly in Massachusetts based on their identity as a member of a protected class. Complaints filed at the MCAD are investigated by an MCAD staff member to determine if there are sufficient facts to find that the treatment alleged constitutes unlawful discrimination. The MCAD conducts its investigation as a neutral entity. If it is more probable than not that there was an unlawful practice, the Complaint may move forward to prosecution and adjudication.
The MCAD has three offices, Boston, Springfield, and Worcester, where one can meet with an intake specialist for a free consultation and file a Complaint. The MCAD closed its New Bedford office temporarily while searching for a new office location in the region.
The MCAD also offers training and outreach to address and prevent discrimination. The Commission also conducts policy reviews, provide draft model policies online, and issues guidance on Acts that affect the work of the Commission.