Massachusetts Department of Transitional Assistance (DTA)

Filed Under: Domestic Violence, Emergency Assistance, Employment, Food, Fuel Assistance
600 Washington Street
Boston, ma 02111
Main Office: 617-348-8400
DTA Assistance Line: 1-877-382-2363
Fax: 617-348-5479

The Massachusetts Department of Transitional Assistance, or DTA, is the state agency which administers all state-funded emergency programs. These include:

Food Assistance (
Supplemental Nutrition Assistance Program/SNAP: Formerly the Food Stamps Program, SNAP benefits are provided by the federal government and administered by DTA. Residents of the Commonwealth who participate in SNAP are families with children, elders and disabled.

DTA SNAP Outreach Centers: DTA SNAP Outreach Centers are co-located within local community agencies, healthy centers and senior centers. Staff members offer in-person, regular access to information and application services for SNAP benefits. See ‘Other Locations’ below for a list of DTA SNAP Outreach Centers.

Cash Assistance (
Transitional Aid to Families with Dependent Children (TAFDC): Provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little to no assets or income. Participants receive child care and transportation support associated with job assistance and can access a number of supportive referrals to substance abuse and/or mental health services, and domestic violence specialists. As part of TAFDC, participants may be required to perform a work-related activity in order to receive benefits.

Emergency Aid to the Elderly, Disabled, and Children (EAEDC): Provides cash assistance to those in need to stabilize their lives. Recipients must meet certain eligibility criteria.

Supplemental Security Income (SSI): Cash assistance program administered by the Social Security Administration for the elderly (over age 65) and disabled. Assists the elderly and certain categories of long-term disabled residents to receive SSI benefits. For more information on SSI eligibility, contact the Social Security Administration.

Employment Services Program (ESP) (
Assists clients in finding jobs, resolving barriers to employment and providing a way to self-sufficiency. ESP is an employment-oriented program that is structured within the following two areas:

Employment Programs: Provides clients with the basic skills, education, occupational skills and support services needed to acquire and retain jobs.

Support Services: Offers a variety of programs to support clients to acquire and maintain employment. Some of these supports include coordination of child care and transportation services as well as referrals to supports offered by other state agencies.

Help for Victims of Domestic Violence on Public Assistance(
The DTA Domestic Violence Unit was created to support TAFDC workers in managing their domestic violence cases. Domestic Violence specialists help families to advocate within the DTA and other systems, advocate with other agencies, connect to appropriate resources, and help with safety planning. To contact a Domestic Violence specialist, call your local office and ask to be connected with the Domestic Violence specialist.

Application Information Unit: 1-800-249-2007; M-F: 8:45am – 5pm.
Provides information and answers questions on how to apply for assistance and for services offered by DTA.

Service hours

DTA Assistance Line: Mon. - Fri. 8:15am - 4:45pm

Other Locations

DTA SSI Centralized Office
245 Commercial Street, Malden, MA 02148 781-388-7300
Serves SSI clients who live alone and receive Supplemental Nutrition Assistance Program (SNAP) benefits through Bay State Cap. SSI clients wanting to apply for additional benefits should contact their local DTA office. If you are unsure of where to call, please call the Application Information Hotline at 1-800-249-2007.
M – F: 8am – 5pm

Dudley Square, 2201 Washington Street, 02119; 617-989-6000
Any of numerous buses going to Dudley Square.
M – F: 8am – 5pm

Boston, Newmarket Square
1010 Massachusetts Ave. 02118; 617-989-2200
Bus: #8 from Dudley Square or bus: #10 from Andrew Station or Copley Square.
M – F: 8am – 5pm

80 Everett Ave, Chelsea; 617-551-1700
M – F: 7am – 5pm

Boston DTA SNAP Outreach Center: Boston Medical Center
One Boston Medical Center Place, Boston, MA
Languages spoken: Spanish, English
F: 9 – 5

Boston DTA SNAP Outreach Center: Codman Square Health Center
637 Washington Street; Dorchester, MA
Languages spoken: English
F: 9 – 4

Quincy DTA SNAP Outreach Center: Quincy QCAP
1509 Hancock Street; Quincy, MA
Every M and every other Th: 8:30am – 4:30pm

Somerville DTA SNAP Outreach Center: Somerville Lift Program
366 Somerville Ave, Somerville, MA
Every Wednesday

Requirements & Restrictions

Different programs have different eligibility requirements. Ask about requirements for specific programs. Ask what you should bring when you apply for a specific program. Application to most programs will require identification with name and address, proof of income, and social security numbers for all members of your household; they may also ask to see your discharge papers. If you are not a citizen, bring proof of legal non-citizen status.


While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.

Last updated February 4, 2019