Massachusetts Department of Transitional Assistance (DTA)

Filed Under: Domestic Violence, Emergency Assistance, Employment, Food, Fuel Assistance
Location
600 Washington Street
Boston, ma 02111
Phone
DTA Assistance Line: 1-877-382-2363
Fax: 617-348-5479
Online
Website
Services

The Massachusetts Department of Transitional Assistance, or DTA, is the state agency that administers direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as provides workforce training opportunities.

Food Assistance (www.mass.gov/snap)
Supplemental Nutrition Assistance Program/SNAP: Formerly the Food Stamps Program, SNAP benefits are provided by the federal government and administered by DTA. Residents of the Commonwealth who participate in SNAP are families with children, elders and disabled.

DTA SNAP Outreach Partners: DTA partners with over 90 organizations across the state to offer SNAP application assistance. Outreach partners can help households complete a SNAP application, interim report and recertification, understand the application process, gather and submit required verifications and remain eligible for SNAP by helping with the recertification process. Find a partner at www.mass.gov/snap-outreach

Economic (Cash) Assistance (www.mass.gov/dta/assistance)
Transitional Aid to Families with Dependent Children (TAFDC): Provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little to no assets or income. Participants receive child care and transportation support associated with job assistance and can access a number of supportive referrals to substance abuse and/or mental health services, and domestic violence specialists. As part of TAFDC, participants may be required to perform a work-related activity in order to receive benefits.

Emergency Aid to the Elderly, Disabled, and Children (EAEDC): Provides cash assistance to those in need to stabilize their lives. Recipients must meet certain eligibility criteria.

Supplemental Security Income (SSI): Cash assistance program administered by the Social Security Administration for the elderly (over age 65) and disabled. Assists the elderly and certain categories of long-term disabled residents to receive SSI benefits. For more information on SSI eligibility, contact the Social Security Administration.

Employment Services Program (ESP) (www.mass.gov/dta/work)
Assists clients in finding jobs, resolving barriers to employment and providing a way to self-sufficiency. ESP is an employment-oriented program that is structured within the following two areas:

Employment Programs: Provides clients with the basic skills, education, occupational skills and support services needed to acquire and retain jobs.

Support Services: Offers a variety of programs to support clients to acquire and maintain employment. Some of these supports include coordination of child care and transportation services as well as referrals to supports offered by other state agencies.

Help for Victims of Domestic Violence on Public Assistance(www.mass.gov/dta/domesticviolence)
The DTA Domestic Violence Unit has domestic violence specialists to help households address safety concerns and address barriers to program participation. The DV unit bridges DTA to other domestic violence service providers. To contact a Domestic Violence specialist, call your local office and ask to be connected with the Domestic Violence specialist.

Application Information Unit: 1-800-249-2007; M-F: 8:45am – 5pm.
Provides information and answers questions on how to apply for assistance and for services offered by DTA.

Service hours

DTA Assistance Line: Mon. - Fri. 8:15am - 4:45pm

Other Locations

DTA SSI Centralized Office
245 Commercial Street, Malden, MA 02148 781-388-7300
Serves SSI clients who live alone and receive Supplemental Nutrition Assistance Program (SNAP) benefits through Bay State Cap. SSI clients wanting to apply for additional benefits should contact their local DTA office. If you are unsure of where to call, please call the Application Information Hotline at 1-800-249-2007.
M – F: 8am – 5pm

Roxbury
Nubian Square, 2201 Washington Street, 02119; 617-989-6000
Any of numerous buses going to Nubian Square.
M – F: 8am – 5pm

Boston, Newmarket Square
1010 Massachusetts Ave. 02118; 617-989-2200
Bus: #8 from Nubian Square or bus: #10 from Andrew Station or Copley Square.
M – F: 8am – 5pm

Chelsea
80 Everett Ave, Chelsea; 617-551-1700
M – F: 7am – 5pm

Boston DTA SNAP Outreach Center: Boston Medical Center
One Boston Medical Center Place, Boston, MA
Languages spoken: Spanish, English
F: 9 – 5

Boston DTA SNAP Outreach Center: Codman Square Health Center
637 Washington Street; Dorchester, MA
Languages spoken: English
F: 9 – 4

Quincy DTA SNAP Outreach Center: Quincy QCAP
1509 Hancock Street; Quincy, MA
Every M and every other Th: 8:30am – 4:30pm

Somerville DTA SNAP Outreach Center: Somerville Lift Program
366 Somerville Ave, Somerville, MA
Every Wednesday

Requirements & Restrictions

Different programs have different eligibility requirements. Ask about requirements for specific programs. Ask what you should bring when you apply for a specific program. Application to most programs will require identification with name and address, proof of income, and social security numbers for all members of your household; they may also ask to see your discharge papers.

Transportation

While every effort is made to provide current and accurate information for the agency descriptions and hours of operation, it is recommended to call the agency to verify the information before visiting.

Last updated February 24, 2021

Alert

Agency information may have changed due to COVID-19. Please contact individual agencies to double-check their information.